ZipRecruiter

Log In

1

Guest Agent Jobs in Springfield, VA (NOW HIRING)

The Rittenhouse Hotel

Guest Service Agent

Arlington, VA · On-site

$17.25 - $22/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

HHM Hotels

Guest Service Agent

Washington, DC · On-site

$20/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HHM Hotels

Guest Service Agent

Rockville, MD

$18 - $19/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HHM Hotels

Guest Service Agent

Washington, DC

$20 - $22/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HHM Hotels

Guest Service Agent

Washington, DC · On-site

$20/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HHM Hotels

Guest Service Agent

Washington, DC · On-site

$23/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

previous pagenext page

Showing results 21-40

All JobsGuest Agent JobsGuest Agent Jobs in Springfield, VA

Guest Agent information

See Springfield, VA salary details

$10

$17

$23

How much do guest agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest agent in Springfield, VA is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What job categories do people searching Guest Agent jobs in Springfield, VA look for?

The top searched job categories for Guest Agent jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Guest Agent jobs?

Cities near Springfield, VA with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Springfield, VA as of June 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,484 per year, or $17.1 per hour.

Guest Service Agent

Tharaldson Hospitality

Upper Marlboro, MD • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Guest Service Agent / Front Desk Agent
Largo Staybridge Suites by IHG
Wage: $16.00 - $18.00 /hr BOE
Be the Friendly Face Our Guests Remember!
Do you have a genuine warmth and helpful nature? Do you enjoy making people feel welcome and creating a great first impression?
If you're friendly, dependable, and enjoy helping others, Tharaldson Hospitality Management wants you!
Our Guest Service Agents are often the first and last person a guest interacts with during their stay. You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.
With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.
What We Offer
  • Career advancement opportunities
  • Competitive pay
  • Daily Pay option
  • Employee hotel discounts
  • Flexible scheduling
  • Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit Sharing
  • Paid Vacation
What You'll Do
  • Welcome guests with a friendly and professional attitude.
  • Check guests in and out and assign rooms.
  • Answer phones, route calls, and accurately take guest messages.
  • Respond to guest questions, requests, and concerns in a timely and professional manner.
  • Handle guest information and records with confidentiality and integrity.
  • Maintain accurate cash and transaction records.
  • Complete required front desk paperwork, logs, and reports.
  • Perform property walks and help maintain a clean, welcoming lobby and common areas.
  • Assist with breakfast service and keep the area clean and stocked, as needed.
  • Provide wake-up calls and assist guests with special requests.
  • Communicate important guest and property information to the team through the pass-on log.
  • Support hotel sales and marketing efforts as directed by the General Manager.
  • Assist with laundry and other hotel operations as needed.
  • Perform other duties as assigned.
What We're Looking For
  • Previous customer service experience preferred; hospitality experience is a plus.
  • A friendly, positive attitude and genuine desire to help others.
  • Strong communication and customer service skills.
  • Ability to remain professional and calm when handling guest concerns.
  • Ability to handle confidential guest information with integrity.
  • Basic computer and cash-handling skills.
  • Reliable and dependable attendance.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
  • High school diploma or equivalent preferred.

No hotel experience? No problem! We value a great attitude, willingness to learn, and a passion for providing excellent service.
Equal Employment Opportunity
Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.
Reasonable Accommodation
Tharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.

Apply