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Group Reservations Manager Jobs in Virginia (NOW HIRING)

Arch Amenities Group

Fitness Receptionist

Kingstowne, VA

$14.50 - $18.75/hr

... Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all ... Goes the extra mile for members and guests by offering to make reservations, find directions, look ...

Arch Amenities Group

Fitness Receptionist

Alexandria, VA · On-site

$16 - $20.50/hr

... Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all ... Goes the extra mile for members and guests by offering to make reservations, find directions, look ...

Arch Amenities Group

Fitness Receptionist

Kingstowne, VA · On-site

$14.50 - $18.75/hr

... Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all ... Goes the extra mile for members and guests by offering to make reservations, find directions, look ...

Arch Amenities Group

Fitness Receptionist

Kingstowne, VA · On-site

$14.50 - $18.75/hr

... Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all ... Goes the extra mile for members and guests by offering to make reservations, find directions, look ...

Sheraton Reston

Sales Coordinator

Reston, VA · On-site

$19.50 - $26.75/hr

Maintain a working knowledge of revenue management principles as it applies to the hotel in general ... Correspond regularly with group contacts in regard to modifying existing reservations, fulfilling ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the most commonly searched types of Group Reservations jobs in Virginia?

The most popular types of Group Reservations jobs in Virginia are:

What are popular job titles related to Group Reservations Manager jobs in Virginia?

For Group Reservations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Virginia look for?

The top searched job categories for Group Reservations Manager jobs in Virginia are:

What cities in Virginia are hiring for Group Reservations Manager jobs?

Cities in Virginia with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you

Front Desk Agent: Part Time- Embassy Suites by Hilton Dulles Airport

B.F. Saul Company Hospitality Group

Herndon, VA • On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our "One Team!" values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
At the Embassy Suites by Hilton Dulles Airport hotel, enjoy all-suite hotel accommodations in Herndon, VA, less than 3 miles from Washington Dulles International Airport. This all-suite hotel is only 25 miles west of Washington, D.C. and within close proximity to several popular tourist sites and global businesses.
Job Description
What you will be doing
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Requirements
What we are looking for
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

  • Physical Requirements (In-Office Role)
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits:
  • Well-Being Benefits:
  • Health Insurance
  • Dental & Vision Insurance
  • Short & Long Term Disability

  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
  • Tuition Reimbursement

  • Team Member Programs:
  • Our Big 3 Mission Statement Leaders of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
  • Weekly Payroll

$18 - $18 an hour
Minimum and maximum wage or salary for the position.
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled

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