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Group Reservations Manager Jobs in Delaware (NOW HIRING)

Avenue Inn & Spa

Hotel Front Desk Agent

Rehoboth Beach, DE · On-site

$17.50 - $19/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and ... group reservations and arrange personalized services for VIP customers and event attendees, like ...

Altitude Trampoline Park

Party Host Manager

Wilmington, DE

$10.75 - $14.50/hr

Party Host Manager Description INTRODUCTION The Party Host Manager organizes all aspects of birthday parties and group events including contacting interested individuals, managing reservations in PoS ...

Marriott

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee ... What You'll Do Lead all Front Office operations, including Front Desk, Reservations, Night Audit ...

Marriott International

Front Desk Manager

Newark, DE · On-site

$16.50 - $21.50/hr

This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee ... What You'll Do Lead all Front Office operations, including Front Desk, Reservations, Night Audit ...

Troon

Pro Shop Attendant

Smyrna, DE · On-site

$11 - $14/hr

... managed by Troon. Qualifications, Experience and Skill Requirements: * Must have strong ... Responsible for processing customer reservations for guests of the golf course * Provides customer ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Enjoy a seamless, consistent experience for your next group trip or special event with thoughtful ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Enjoy a seamless, consistent experience for your next group trip or special event with thoughtful ...

Troon Golf

Pro Shop Attendant

Smyrna, DE · On-site

$11 - $14/hr

... managed by Troon. Qualifications, Experience and Skill Requirements: * Must have strong ... Responsible for processing customer reservations for guests of the golf course * Provides customer ...

Triple T Hospitality Group

Host

Newark, DE · On-site

$10 - $12/hr

Manage waitlists and reservations using the restaurant's seating system. * Escort guests to their tables and provide menus. * Communicate wait times accurately and manage guest expectations. * Answer ...

Triple T Hospitality Group

Host

Newark, DE · On-site

$10 - $12/hr

Manage waitlists and reservations using the restaurant's seating system. * Escort guests to their tables and provide menus. * Communicate wait times accurately and manage guest expectations. * Answer ...

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Group Reservations Manager information

What does a Group Reservations Manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the key skills and qualifications needed to thrive as a Group Reservations Manager, and why are they important?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are some common challenges a Group Reservations Manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What are popular job titles related to Group Reservations Manager jobs in Delaware? For Group Reservations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Group Reservations Manager jobs in Delaware look for? The top searched job categories for Group Reservations Manager jobs in Delaware are:
What cities in Delaware are hiring for Group Reservations Manager jobs? Cities in Delaware with the most Group Reservations Manager job openings:
Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Delaware as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution.

Hotel Front Desk Agent

Avenue Inn & Spa

Rehoboth Beach, DE • On-site

$17.50 - $19/hr

Full-time

Posted 29 days ago

Job description

Location: The Avenue Inn & Spa, Rehoboth Beach, Delaware.

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hospitality industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Assist in Evening Wine & Cheese Social

Assist in Evening Cookie & Milk Social

Skills

Work experience in the hospitality industy.

Excellent Phone Skills.

Comfortable in a Fast Paced Environment

Experience with hotel reservations software, like RoomMaster, Cloudbeds and RoomKeyPMS

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

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