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Group Reservations Manager Jobs in Delaware (NOW HIRING)

Altitude Trampoline Park

Party Host Manager

Wilmington, DE · On-site

$10.75 - $14.50/hr

Party Host Manager Description INTRODUCTION The Party Host Manager organizes all aspects of birthday parties and group events including contacting interested individuals, managing reservations in PoS ...

Troon

Pro Shop Attendant

Smyrna, DE · On-site

$11 - $14/hr

... managed by Troon. Qualifications, Experience and Skill Requirements: * Must have strong ... Responsible for processing customer reservations for guests of the golf course * Provides customer ...

Microtel Inn & Suites

Front Desk

Milford, DE · On-site

$13.75 - $17.25/hr

Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Enjoy a seamless, consistent experience for your next group trip or special event with thoughtful ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

Receiving and managing reservations made online and telephonically. * Verifying guests' payment ... Enjoy a seamless, consistent experience for your next group trip or special event with thoughtful ...

Troon Golf

Pro Shop Attendant

Smyrna, DE · On-site

$11 - $14/hr

... managed by Troon. Qualifications, Experience and Skill Requirements: * Must have strong ... Responsible for processing customer reservations for guests of the golf course * Provides customer ...

Winterthur Museum

Visitor Service Assistant

Winterthur, DE · On-site

$16.96/hr

  • Retirement

The VSAs report to the Manager of Visitor Services through Visitor Service Supervisors and provide ... Uses POS system to book advanced reservations or in-person sales for individuals and groups for ...

Triple T Hospitality Group

Host

Newark, DE · On-site

$10 - $12/hr

Manage waitlists and reservations using the restaurant's seating system. * Escort guests to their tables and provide menus. * Communicate wait times accurately and manage guest expectations. * Answer ...

Triple T Hospitality Group

Host

Newark, DE · On-site

$10 - $12/hr

Manage waitlists and reservations using the restaurant's seating system. * Escort guests to their tables and provide menus. * Communicate wait times accurately and manage guest expectations. * Answer ...

Fabio Viviani Hospitality Group

Host

Wilmington, DE · On-site

$15/hr

Manage seating and reservations to ensure guests get the best experience * Acknowledge guests when they arrive and leave * Communicating effectively with both guests and team-members * Adheres to all ...

Fabio Viviani Hospitality Group

Host

Wilmington, DE · On-site

$15/hr

Manage seating and reservations to ensure guests get the best experience * Acknowledge guests when they arrive and leave * Communicating effectively with both guests and team-members * Adheres to all ...

Fabio Viviani Hospitality Group

Host

Wilmington, DE

$15/hr

Manage seating and reservations to ensure guests get the best experience * Acknowledge guests when they arrive and leave * Communicating effectively with both guests and team-members * Adheres to all ...

Fabio Viviani Hospitality Group

Host

Wilmington, DE · On-site

Manage seating and reservations to ensure guests get the best experience * Acknowledge guests when they arrive and leave * Communicating effectively with both guests and team-members * Adheres to all ...

Troutman Pepper

Project Assistant

Wilmington, DE

... group, and contributing to efficient, accurate delivery of services to internal and external ... Strong attention to detail, organization, and follow-through; ability to manage multiple tasks and ...

Atlas Restaurant Group

Host

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Informs manager and serves/bartenders of guest special occasion * Keep host stand clean and ... The Atlas Restaurant Group reserves the right to revise this at any time and to require staff to ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What are popular job titles related to Group Reservations Manager jobs in Delaware?

For Group Reservations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Delaware look for?

The top searched job categories for Group Reservations Manager jobs in Delaware are:

What cities in Delaware are hiring for Group Reservations Manager jobs?

Cities in Delaware with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Delaware as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution.

Party Host Manager

Altitude Trampoline Park

Wilmington, DE • On-site

$10.75 - $14.50/hr

Full-time

Re-posted 24 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Party Host Manager Description

INTRODUCTION

The Party Host Manager organizes all aspects of birthday parties and group events including contacting interested individuals, managing reservations in PoS and scheduling staff.

PRIMARY JOB RESPONSIBILITIES

  • Hires, trains, schedules and supervises team of up to 15 party hosts
  • Provides courteous customer service and responds to customer’s questions, complaints or requests. Directs any unresolved issues to the General Manager
  • Assists supervised staff in their job performance during peak activity periods or as required
  • Schedule, coordinate and manage birthday party requests and reservations
  • Oversee/provide clean up following parties
  • Ensure that party schedule and details are completed accurately and on time
  • Order and manage pizza delivery and inventory of party supplies
  • Operates Point of Sale (POS) system including deposits and party transactions
  • Develop and implement post-party follow up and referral process
  • Create a fun and enthusiastic environment for all guests
  • Partner with Marketing team to develop and facilitate a marketing plan to drive more parties
  • Maintains an image of competence and professionalism to customers, employees and management
  • Maintains proper employee/employer relations and addresses any questions in a timely and open manner, including disciplinary actions, recognition and performance evaluations
  • Provides or performs other services or duties as required by General Manager

SKILLS, KNOWLEDGE AND EXPERIENCE

  • Experience managing and motivating a team of young employees strongly preferred
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
  • Ability to handle multiple assignments on a timely basis with a high degree of accuracy

REPORTING

Reports to park General Manager

What Altitude Trampoline Park employees say

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