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Group Reservation Coordinator Jobs (NOW HIRING)

Compass Group

Reservation Coordinator

New York, NY

$65K - $75K/yr

Reservation Coordinator- TIAA NYC Pay 11 Salary: $65,000-$75,000 Other Forms of Compensation ... Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Compass Group

Reservation Coordinator

Manhattan, NY · On-site

$65K - $75K/yr

Reservation Coordinator- TIAA NYC Pay 11 Salary: $65,000-$75,000 Other Forms of Compensation ... Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Compass Group

Reservation Coordinator

Manhattan, NY · On-site

$65K - $75K/yr

Reservation Coordinator- TIAA NYC Pay 11 Salary: $65,000-$75,000 Other Forms of Compensation ... Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Reed's Adventures

Reservation Coordinator (Remote)

Denver, CO · On-site

$17.75 - $22.75/hr

Reservation Coordinator (Remote) Join our team as a Reservation Coordinator assisting clients by coordinating vacation reservations and organizing booking details in a remote environment. In this ...

Compass Group

Reservation Coordinator

Manhattan, NY

$65K - $75K/yr

Reservation Coordinator- TIAA NYC Pay 11 Salary: $65,000-$75,000 Other Forms of Compensation ... Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Reed's Adventures

Reservation Coordinator (Remote)

$17.75 - $22.50/hr

About the job Reservation Coordinator (Remote) About the Role Join our team as a Reservation Coordinator assisting clients by coordinating vacation reservations and organizing booking details in a ...

Rapport

Reservation Coordinator

New York, NY · On-site

$65K - $75K/yr

Reservation Coordinator- TIAA NYC Pay 11 Salary: $65,000-$75,000 Other Forms of Compensation ... Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

An Epic Adventure

Remote Reservation Coordinator

$17.75 - $22.50/hr

Remote Reservation Coordinator Seattle, Washington, United States We are looking for passionate individuals who are dedicated to creating personalized itineraries that cater to the specific interests ...

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How much do group reservation coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for group reservation coordinator in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a group reservation coordinator do?

A Group Reservation Coordinator is responsible for managing and organizing reservations for groups at hotels, resorts, or event venues. They handle all aspects of the booking process, including communication with clients, negotiating rates, and ensuring special requests are met. Their goal is to provide a seamless experience for groups, such as corporate teams, wedding parties, or tour groups, by coordinating with other departments like sales, catering, and front desk staff. Excellent organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a group reservation coordinator?

To thrive as a Group Reservation Coordinator, you need strong organizational skills, attention to detail, and experience in hospitality or event management, often supported by a relevant degree or certificate. Familiarity with property management systems (PMS), reservation software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills in this role. These competencies are vital to ensure seamless group bookings, client satisfaction, and efficient coordination between departments.

What are some of the common challenges faced by a group reservation coordinator, and how can they be managed effectively?

Group Reservation Coordinators often face challenges such as juggling multiple group bookings simultaneously, managing last-minute changes, and ensuring clear communication between clients, sales teams, and hotel staff. To manage these effectively, it's important to develop strong organizational skills, maintain detailed records, and utilize reservation management software. Proactive communication and anticipating potential issues, such as room availability or special requests, can help ensure smooth coordination and a positive experience for all parties involved.

What is the difference between Group Reservation Coordinator vs Event Coordinator?

AspectGroup Reservation CoordinatorEvent Coordinator
CredentialsHigh school diploma, customer service experience, familiarity with reservation systemsHigh school diploma, organizational skills, event planning experience
Work EnvironmentHotels, resorts, travel agenciesConferences, weddings, corporate events
Employer & IndustryHospitality, travel, tourismEvent planning, hospitality, corporate sectors
Search & Comparison IntentReservations, booking management, customer serviceEvent planning, coordination, logistics

The main difference is that a Group Reservation Coordinator focuses on managing group bookings and reservations within the hospitality or travel industry, ensuring customer needs are met efficiently. An Event Coordinator handles the planning and execution of events, coordinating logistics, vendors, and schedules. While both roles require organizational skills and customer service experience, their specific responsibilities and work environments differ.

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Group Reservation Coordinator jobs near you
Infographic showing various Group Reservation Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Group Reservation Coordinator - Hilton Des Moines Downtown

Hilton Worldwide Holdings, Inc.

Des Moines, IA • On-site

$19/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Group Reservation Coordinator, you're not just supporting the hotel's group booking process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Process group reservations: Coordinate group booking details, including rooming lists, suites, event resumes, and billing requirements.
  • Ensure seamless communication: Act as a liaison to verify and relay reservation information between internal and external stakeholders, including meeting planners, housing bureaus, convention teams, and the front office
  • Provide exceptional customer service: Respond promptly and professionally to inquiries from clients, guests, and team members
  • Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments
  • Provide administrative support: Assist department managers with clerical work such as word processing, data entry, filing, and copying

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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