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Group Reservation Coordinator Jobs (NOW HIRING)

Compass Group

RESERVATION COORDINATOR

Manhattan, NY · On-site

$31 - $31.25/hr

Salary: $31 - $31.25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on ... Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the ...

Compass Group

RESERVATION COORDINATOR

Manhattan, NY

$31 - $31.25/hr

Salary: $31 - $31.25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on ... Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the ...

Compass Group

RESERVATION COORDINATOR

New York, NY

$31 - $31.25/hr

Salary: $31 - $31.25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on ... Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the ...

Rapport

RESERVATION COORDINATOR

New York, NY · On-site

$31 - $31.25/hr

Salary: $31 - $31.25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on ... Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the ...

Wincome Hospitality

Group Coordinator

Anaheim, CA · On-site

$26 - $27/hr

Process all reservation requests, rooming lists, changes, and cancellations received by phone, fax, or mail * Establish pre-arrival room blocking in coordination with rooms controller * Identify ...

Loews Hotels

Group Services Manager

Nashville, TN · On-site

Provide direct leadership, including hiring, coaching, development, performance management, and engagement of a remote team of Group Reservation Coordinators and Delphi Systems Analysts within the ...

Loews Hotels & Co

Group Services Manager

Nashville, TN · On-site

Provide direct leadership, including hiring, coaching, development, performance management, and engagement of a remote team of Group Reservation Coordinators and Delphi Systems Analysts within the ...

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How much do group reservation coordinator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for group reservation coordinator in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by a Group Reservation Coordinator, and how can they be managed effectively?

Group Reservation Coordinators often face challenges such as juggling multiple group bookings simultaneously, managing last-minute changes, and ensuring clear communication between clients, sales teams, and hotel staff. To manage these effectively, it's important to develop strong organizational skills, maintain detailed records, and utilize reservation management software. Proactive communication and anticipating potential issues, such as room availability or special requests, can help ensure smooth coordination and a positive experience for all parties involved.

What is the difference between Group Reservation Coordinator vs Event Coordinator?

AspectGroup Reservation CoordinatorEvent Coordinator
CredentialsHigh school diploma, customer service experience, familiarity with reservation systemsHigh school diploma, organizational skills, event planning experience
Work EnvironmentHotels, resorts, travel agenciesConferences, weddings, corporate events
Employer & IndustryHospitality, travel, tourismEvent planning, hospitality, corporate sectors
Search & Comparison IntentReservations, booking management, customer serviceEvent planning, coordination, logistics

The main difference is that a Group Reservation Coordinator focuses on managing group bookings and reservations within the hospitality or travel industry, ensuring customer needs are met efficiently. An Event Coordinator handles the planning and execution of events, coordinating logistics, vendors, and schedules. While both roles require organizational skills and customer service experience, their specific responsibilities and work environments differ.

What does a Group Reservation Coordinator do?

A Group Reservation Coordinator is responsible for managing and organizing reservations for groups at hotels, resorts, or event venues. They handle all aspects of the booking process, including communication with clients, negotiating rates, and ensuring special requests are met. Their goal is to provide a seamless experience for groups, such as corporate teams, wedding parties, or tour groups, by coordinating with other departments like sales, catering, and front desk staff. Excellent organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Group Reservation Coordinator, and why are they important?

To thrive as a Group Reservation Coordinator, you need strong organizational skills, attention to detail, and experience in hospitality or event management, often supported by a relevant degree or certificate. Familiarity with property management systems (PMS), reservation software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills in this role. These competencies are vital to ensure seamless group bookings, client satisfaction, and efficient coordination between departments.
More about Group Reservation Coordinator jobs
What cities are hiring for Group Reservation Coordinator jobs? Cities with the most Group Reservation Coordinator job openings:
What states have the most Group Reservation Coordinator jobs? States with the most job openings for Group Reservation Coordinator jobs include:
What job categories do people searching Group Reservation Coordinator jobs look for? The top searched job categories for Group Reservation Coordinator jobs are:
Group Reservation Coordinator jobs near you
Infographic showing various Group Reservation Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Amway Grand Plaza Group Reservation Coordinator

AHC HOSPITALITY

Grand Rapids, MI • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.
This is a full-time position. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY:
The Group Reservations Coordinator is an hourly position. This role provides the highest level of service for our group/convention/social clients and their event reservation experience. This position displays above and beyond care for all guests that they may come in contact with, while maintaining a professional manner. Hours and days worked will be based on business needs as determined by the Director of Group Reservations / Group Reservation Manager(s) and/or the Director of Rooms.
ESSENTIAL FUNCTIONS:
The Group Reservations Coordinator (GRC) is responsible for the daily management of guest reservations defined under the group reservations category. Further job requirements include but are not limited to:
1. Accurate input of rooming lists, or delegation thereof with timely (48 hour) follow-up to assure complete accuracy.
2. 48-hour turnaround on specialized reservation information found on Re-Caps one year out or less, 72 hour on all groups 1+ year out.
3. The GRC will act as the direct point of contact for our corporate and social clients and assist with all direct bill reservations.
4. The GRC will work closely with the Business Travel Manager and assist with reservations.
5. The GRC will complete weekly pick up reporting for groups 90 days out.
6. The GRC must be present for any Rooms or Group related meetings in the absence of the Group Reservations Manager(s).
7. Continual communication to hotel front desk agents and leadership regarding block information.
8. Group History Tracking: wash percentage of groups over 100 room nights to be tracked and group recap summary to be distributed within 48 hours of groups departure.
9. GRC to assist Front Desk with blocking, pre-registering, pre-keying, and satellite check-ins when needed.
10. Morning and evening availability. To be present and able to assist the front desk during large volume group arrivals and departures - flexible schedule to be planned one week in advance.
11. Continual monitoring of all group cut-off dates and blocks, especially over tight dates, to ensure sell-out status when appropriate.
12. Responsibilities are not limited to the above and GRC will assist with other tasks as assigned by Leadership
REQUIRED SKILLS:
- Must become a routine user of all Amway Grand Plaza Hotel Reservation systems (OnQ, R&I, Passkey, and Delphi)
- Must be familiar with hotel layout, products, services, amenities, and history.
- Ability to utilize either Lotus or Excel to produce monthly reports.
- Must be able to utilize Microsoft Word for Windows Documents.
EDUCATION & EXPERIENCE:
- Four-year degree from an accredited college or university preferred.
- 2+ years supervisory experience in a hotel operations department.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the associate:
- Is regularly required to stand, walk
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

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