Denver, CO · On-site
$22/hr
Reservation Agent - Aspen Hospitality The Reservation Agent provides timely and accurate service to ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Denver, CO · On-site
$22/hr
Reservation Agent - Aspen Hospitality The Reservation Agent provides timely and accurate service to ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Hilton Head Island, SC · On-site
$40K - $48K/yr
... groups; and is responsible for handling the customer relationship from inquiry through booking, and ... A Sales and Reservation Agent must be able to listen and communicate effectively, express empathy ...
Quick apply
Hilton Head Island, SC · On-site
$40K - $48K/yr
... groups; and is responsible for handling the customer relationship from inquiry through booking, and ... A Sales and Reservation Agent must be able to listen and communicate effectively, express empathy ...
Basalt, CO · On-site
$22/hr
Reservation Agent - Aspen Hospitality The Reservation Agent provides timely and accurate service to ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Basalt, CO · On-site
$22/hr
Reservation Agent - Aspen Hospitality The Reservation Agent provides timely and accurate service to ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Denver, CO · On-site
$22/hr
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... groups, travel agents, and corporate partners Coordinate communication between appropriate ...
Denver, CO · On-site
$22/hr
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... groups, travel agents, and corporate partners Coordinate communication between appropriate ...
Mescalero, NM · On-site
$15 - $18.75/hr
Reservations Agent Reports To: Reservations Manager and Supervisor Supervises: N/A Summary of ... Make reservations for new and returning guests under Transient, Apache Spirit Club, and Groups.
Mescalero, NM · On-site
$15 - $18.75/hr
Reservations Agent Reports To: Reservations Manager and Supervisor Supervises: N/A Summary of ... Make reservations for new and returning guests under Transient, Apache Spirit Club, and Groups.
Mescalero, NM · On-site
$15 - $18.75/hr
Agent can completely explain thoroughly and "up sell" our resort to callers and assist the guest ... Make reservations for new and returning guests under Transient, Apache Spirit Club, and Groups.
Mescalero, NM · On-site
$15 - $18.75/hr
Agent can completely explain thoroughly and "up sell" our resort to callers and assist the guest ... Make reservations for new and returning guests under Transient, Apache Spirit Club, and Groups.
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Quick apply
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... Accurately complete bookings for all market segments, including groups, travel agents, and ...
Basalt, CO · On-site
$22/hr
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... groups, travel agents, and corporate partners • Coordinate communication between appropriate ...
Basalt, CO · On-site
$22/hr
Position Summary The Reservation Agent provides timely and accurate service to potential guests ... groups, travel agents, and corporate partners • Coordinate communication between appropriate ...
Bozeman, MT · On-site
$51K - $58K/yr
The main emphasis of the MSU Extension Flathead Reservation Irrigation Efficiency Agent position ... Provide leadership to local stakeholder groups in determining priority needs. * Engage with ...
Bozeman, MT · On-site
$51K - $58K/yr
The main emphasis of the MSU Extension Flathead Reservation Irrigation Efficiency Agent position ... Provide leadership to local stakeholder groups in determining priority needs. * Engage with ...
Los Angeles, CA · On-site
$27.93/hr
Maintains suite reservation request process and inventory controls for all suites and other room ... Team Member Resource Groups * Recognition and rewards programs *Available benefits may vary ...
Los Angeles, CA · On-site
$27.93/hr
Maintains suite reservation request process and inventory controls for all suites and other room ... Team Member Resource Groups * Recognition and rewards programs *Available benefits may vary ...
Auburn, ME · On-site
$17.25 - $21.50/hr
Your Day to Day As a Groups Reservations Agent, you will play a key role in managing and ... Conduct reservation audits and arrivals checks to identify and resolve discrepancies before guest ...
Auburn, ME · On-site
$17.25 - $21.50/hr
Your Day to Day As a Groups Reservations Agent, you will play a key role in managing and ... Conduct reservation audits and arrivals checks to identify and resolve discrepancies before guest ...
Los Angeles, CA · On-site
$18.25 - $23/hr
Maintains suite reservation request process and inventory controls for all suites and other room ... Team Member Resource Groups * Recognition and rewards programs *Available benefits may vary ...
Los Angeles, CA · On-site
$18.25 - $23/hr
Maintains suite reservation request process and inventory controls for all suites and other room ... Team Member Resource Groups * Recognition and rewards programs *Available benefits may vary ...
Twin Bridges, CA · On-site
$18/hr
SUMMARY As a reservation sales agent in our Tickets and Season Pass Office, you will be responsible ... Ability to speak effectively before groups of customers or employees. MATHEMATICAL SKILLS Ability ...
Twin Bridges, CA · On-site
$18/hr
SUMMARY As a reservation sales agent in our Tickets and Season Pass Office, you will be responsible ... Ability to speak effectively before groups of customers or employees. MATHEMATICAL SKILLS Ability ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Grapevine, TX · On-site
$13.75 - $18/hr
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts ...
Grapevine, TX · On-site
$13.75 - $18/hr
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts ...
Grapevine, TX · On-site
$13.75 - $18/hr
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts ...
Grapevine, TX · On-site
$13.75 - $18/hr
Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Falls Church, VA · On-site
$20 - $22/hr
This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on ... Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to ...
Falls Church, VA · On-site
$20 - $22/hr
This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on ... Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
Miami, FL · On-site
$13.75 - $17.25/hr
Handle any amenities from groups at check in time * Able to handle multi telephone lines and guests ... Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an ...
$11.06 - $12.11
1% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
6% of jobs
$14.20 - $15.25
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
14% of jobs
The median wage is $17.15 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
15% of jobs
$19.08 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
11% of jobs
$19.45 - $20.50
11% of jobs
$20.50 - $21.55
7% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
For Groups Reservation Agent jobs, the most frequently searched job titles are:
Denver, CO • On-site
$22/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
The Reservation Agent provides timely and accurate service to potential guests making reservation inquires for the Limelight Aspen, Limelight Ketchum, Limelight Snowmass, Limelight Denver, Limelight Boulder, Limelight Mammoth, The Little Nell Hotel, and Residences at The Little Nell. This role serves as a highly motivated team member ensuring guest inquiries and sales leads are answered in an appropriate fashion for the department as a whole. This position reports to the Assistant Director of Reservations.
The targeted pay rate for this position is $22.00 per hour plus commission. Actual pay will be dependent on budget and experience.
This position is hybrid and can either be based out of our Reservations office in Basalt, CO or remote in Boulder or Denver, CO.
Essential Job Functions/Key Job Responsibilities include: Answer inbound guest calls with expert product knowledge and exceptional service standards; Maintain a professional demeanor while delivering the highest caliber of guest service at every touchpoint; Support the daily operations of the reservations office in accordance with workload and business demands; Utilize available resources and systems to research and resolve reservation inquiries and guest concerns; Qualify callers by asking targeted questions to understand their lodging preferences and needs; Close each call by confirming the booking at the appropriate moment, or by capturing the caller's contact information for follow-up; Drive sales conversions while effectively communicating guest needs to elevate the overall guest experience; Send confirmation emails and relevant information for completed reservations or guest inquiries; Respond to all guest inquiries, whether by phone or email, within 24 hours; Uphold and maintain service standards consistent with Forbes Five-Star and AAA Five-Diamond recognition; Accurately complete bookings for all market segments, including groups, travel agents, and corporate partners; Coordinate communication between appropriate departments to troubleshoot and resolve issues; Promptly notify management of guest comments or complaints to ensure timely resolution; Complete additional tasks and projects assigned by leadership, and provide support to other departments as business needs require; Other duties as assigned.
Education & Experience Requirements include: Two-year college degree preferred; Previous hotel reservation experience preferred, phone sales experience a plus.
Knowledge, Skills & Abilities include: Ability to create an environment of trust; Ability to multitask, prioritize, and delegate; Competent with computer programs such as Microsoft Office; Ability to work with people of all levels with professional presentation; Familiar with all policies and procedures for the Reservation Department; Ability to foster teamwork and collaboration among various departments; Ability to maintain composure in stressful situations; Willingness and ability to accept and apply feedback; Proven ability to make sound decisions; Ability to manage workload with a high degree of independence; Ability to foster a high level of collaboration across all levels of the organization.
Work Environment & Physical Demands include: Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements; No adverse or hazardous conditions; Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance.
Job Benefits include: Enrollment dates differ across the various programs. Health, Dental and Vision Insurance Programs; Flexible Spending Account Programs; Life Insurance Programs; Paid Time Off Programs; Paid Leave Programs; 401(k) Savings Plan; Employee Ski Pass and Dependent Ski Passes; Other company perks.
