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Ground Service Agent Jobs in Texas (NOW HIRING)

Unifi

Airport Customer Service Agent - PT

Dallas, TX · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - PT Date Tuesday, June 30, 2026 ... airline ground services. Our vision is to be the most respected company by providing exceptional ...

WFS

Airline Ramp Agent, DFW Airport

Dallas, TX · On-site

$18/hr

Airline Ramp Agent, DFW AirportJoin the team at DFW Airport as a Ramp Agent earning $18.00 per hour ... Perform ground service functions such as connecting and removing ground power and ground start ...

Worldwide Flight Services

Ramp Agent

Fort Worth, TX

$18/hr

Ground Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ... Perform ground service functions, such as connecting/removing ground power and ground start units ...

wearegat

Airport Ramp Agent

Dallas, TX · On-site

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Worldwide Flight Services

Ramp Agent

Fort Worth, TX · On-site

$18/hr

Ground Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ... Perform ground service functions, such as connecting/removing ground power and ground start units ...

wearegat

Airport Ramp Agent

Dallas, TX · On-site

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Worldwide Flight Services

Ramp Agent

Austin, TX · On-site

$19/hr

Airline Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ... Perform ground service functions, such as connecting/removing ground power and ground start units ...

Unifi

VIVA Passenger Service Agent (Bilingual) - AUS

Austin, TX · On-site

$14.75 - $18.75/hr

General information Job Title VIVA Passenger Service Agent (Bilingual) - AUS Date Thursday, August ... airline ground services. Our vision is to be the most respected company by providing exceptional ...

wearegat

Airport Ramp Agent

Dallas, TX

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Worldwide Flight Services

$19/hr

Airline Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load and ... Perform ground service functions, such as connecting/removing ground power and ground start units ...

wearegat

Airport Ramp Agent

Dallas, TX · On-site

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

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All JobsGround Service Agent JobsGround Service Agent Jobs in Texas

Ground Service Agent information

See Texas salary details

$10

$18

$23

How much do ground service agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ground service agent in Texas is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a ground service agent?

Ground Service Agents are airport employees responsible for handling various tasks related to aircraft and passenger services on the ground. Their duties often include loading and unloading baggage, guiding aircraft to and from gates, operating ground support equipment, and assisting with passenger boarding and deplaning. They play a crucial role in ensuring flights operate safely and efficiently by maintaining tight schedules and adhering to safety regulations. Ground Service Agents also interact with passengers, providing assistance and information as needed. This job requires good communication skills, physical stamina, and the ability to work in various weather conditions.

What are the key skills and qualifications needed to thrive as a ground service agent?

To thrive as a Ground Service Agent, you need strong organizational skills, basic mechanical aptitude, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, with some employers preferring candidates who hold relevant certifications like OSHA or IATA Dangerous Goods training. Outstanding teamwork, attention to detail, and effective communication help agents excel in fast-paced, safety-sensitive environments. These skills ensure efficient ground operations, passenger satisfaction, and strict adherence to airline and airport safety standards.

What are some common challenges ground service agents face during peak travel seasons?

During peak travel seasons, Ground Service Agents often experience increased workloads due to higher passenger volumes and tighter flight schedules. This can lead to time pressure for tasks like baggage handling, aircraft marshaling, and coordinating with flight crews. Maintaining clear communication and teamwork is essential to ensure safety and efficiency. Adapting to rapidly changing situations, such as delays or last-minute gate changes, is also a critical part of the role.

What is the difference between Ground Service Agent vs Baggage Handler?

AspectGround Service AgentBaggage Handler
CredentialsHigh school diploma; sometimes certifications in safety or customer serviceHigh school diploma; often safety training
Work EnvironmentAirport tarmac, passenger terminals, customer service areasAirport tarmac, baggage claim areas
Employer & IndustryAirlines, ground handling companiesAirlines, baggage handling companies
Job RoleAssists passengers, handles check-in, provides customer service, manages luggageLoads, unloads, and transports baggage within airport facilities

While both roles operate within airports and involve handling luggage, Ground Service Agents have broader responsibilities including passenger assistance and check-in duties, whereas Baggage Handlers focus primarily on managing luggage movement. Both roles require safety training and are essential for smooth airport operations.

How much does a ground service agent make?

Ground service agents typically earn an average hourly wage of around $13 to $20, which translates to approximately $27,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and airline or airport size, and the role often requires physical stamina and safety certifications.

What are popular job titles related to Ground Service Agent jobs in Texas?

For Ground Service Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ground Service Agent jobs in Texas look for?

The top searched job categories for Ground Service Agent jobs in Texas are:

Ground Service Agent jobs near you
Infographic showing various Ground Service Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,638 per year, or $18.1 per hour.

Airport Baggage Service Agent

GAT Airline Ground Support

El Paso, TX • On-site

$13/hr

Full-time

Re-posted 20 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 67 rated aviation services

Job description

Baggage Service Agent
A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final destination. In instances of lost or delayed baggage, Baggage Agents work diligently to locate and reunite passengers with their belongings, often coordinating with different airline personnel and using tracking systems to expedite the process. Their job requires a blend of physical stamina and attention to detail, as well as strong communication skills to interact effectively with passengers and team members. Baggage Agents must adhere to security regulations and safety protocols to prevent mishandling or potential threats. Their work, though often unseen by travelers, is fundamental to maintaining smooth airport operations and enhancing the overall passenger experience.
This role demands precision, a heightened level of organizational skills, and adherence to stringent regulatory standards governing the transport of goods.
Baggage Agent Responsibilities & Duties
  • Assist passengers with luggage check-in and retrieval
  • Tag and label luggage for accurate identification
  • Coordinate the transfer of luggage between flights
  • Resolve passenger complaints related to lost, damaged, or delayed baggage
  • Ensure compliance with safety and security regulations
  • Operate baggage handling machinery and equipment
  • Communicate with other airport departments to ensure efficient baggage handling
  • Maintain records and documentation for baggage transactions
  • Provide exceptional customer service
  • Conduct inspections for oversized or unusual items

Baggage Agent Qualifications & Skills
  • Previous experience in a customer service role
  • Familiarity with airport operations and procedures
  • Experience with baggage handling systems and equipment
  • Knowledge of safety and security regulations
  • Strong problem-solving skills
  • High school diploma or GED
  • Excellent communication skills
  • Ability to lift and move heavy luggage
  • Attention to detail
  • Ability to work in shifts, including nights, weekends, and holidays
  • Basic computer skills
  • Team-oriented attitude
  • Customer service-oriented mindset

What GAT Airline Ground Support employees say

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