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Ground Handling Jobs (NOW HIRING)

Alliance Ground International, LLC

GSE Mechanic

Atlanta, GA

$23.50 - $30.75/hr

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to ...

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AGI

Ground Operations Agent

Phoenix, AZ · On-site

Ideal candidates will have at least six months of experience in aviation ground handling or cargo/mail sorting. Alliance Ground International (AGI) is one of the largest independently owned ground ...

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How much do ground handling jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for ground handling in the United States is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $26.20 per hour, depending on experience, location, and employer.

What is a Ground Handling job?

A Ground Handling job involves providing various services to ensure the smooth operation of aircraft while on the ground. This includes baggage handling, aircraft refueling, passenger assistance, marshaling, and aircraft cleaning. Ground handlers work closely with airline and airport staff to facilitate on-time departures and arrivals. The role requires physical stamina, teamwork, and attention to safety regulations. It is a crucial part of airport operations to maintain efficiency and passenger satisfaction.

What are the typical work shifts and environment for Ground Handling staff?

Ground Handling staff often work in shifts that cover early mornings, nights, weekends, and holidays since airports operate around the clock. The work environment can be fast-paced and outdoors, sometimes involving exposure to varying weather conditions and loud noises from aircraft. Teamwork is crucial, as ground handlers coordinate closely with flight crews, baggage handlers, and other airport personnel to ensure smooth operations. Adaptability and punctuality are highly valued, as flight schedules can change quickly and require immediate response. If you enjoy hands-on work in a dynamic setting, ground handling can be a rewarding role with opportunities for advancement into supervisory or specialized airport operations positions.

What are the key skills and qualifications needed to thrive in the Ground Handling position, and why are they important?

To thrive in Ground Handling, strong physical fitness, attention to detail, and basic mechanical aptitude are typically required, often supported by a high school diploma or equivalent. Familiarity with ground support equipment, airline software systems, and certifications such as airport safety or equipment operation are commonly needed. Excellent teamwork, time management, and effective communication skills make candidates stand out in this fast-paced environment. These abilities are critical to ensuring the safety, efficiency, and smooth coordination of airport ground operations.

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Ground Handling jobs near you
Infographic showing various Ground Handling job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,456 per year, or $20.9 per hour.
Ground Operations Agent

Ground Operations Agent

Alliance Ground International

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Alliance Ground International rating

4.9

Company rating: 4.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

47th of 52 rated aviation services

Job description

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Ground Operations Agent, you will be the primary communication link between ground operations and our customers. Ideal candidates will have at least six months of experience in aviation ground handling or cargo/mail sorting. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities:
  • Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling.
  • Determine proper aircraft load factors in conjunction with the airline operations department.
  • Verify and sign off on any aircraft services performed in order to bill the airline for services rendered.
  • Perform various administrative duties on a routine basis, such as GSE fluid inspections, washing equipment and removing debris/trash from the ramp area.
  • Serve as liaison with airline customers, their pilots, and AGI operations department.
  • Direct and assist ramp agents with ground handling duties as needed.
Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to:
  • Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
  • Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
  • Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
  • Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
  • Fully understand AGI Health & Safety and Security policies.
  • Attend training courses as may be required by AGI.
Physical Requirements:
  • This job requires physical stamina and strength - Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
  • Must be able to carry heavy items up and down narrow jetway stairs.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
  • Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities
  • Demonstrated Leadership Skills: Operations Agents must be able to provide direction and support to their team to complete all required tasks proficiently and safely.
  • Good Communication Skills: Operations Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
  • Basic math skills: Operations Agents may be required to calculate weight and balance calculations for planes.
  • Basic Computer skills: Operations Agents may be required to use computer systems to track cargo and baggage.
  • Problem-solving skills: Operations Agents may be called upon to troubleshoot issues during loading and unloading.
  • Time management skills: Operations Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment
Qualifications:
  • Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
  • Possess a valid driver's license with a clean driving record.
  • If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
  • Preferred Qualifications - One+ year of airline ramp experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

Social media

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