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Greenpath Jobs (NOW HIRING)

greenpath, inc.

Client Advocate

Columbus, OH · On-site

As a Client Advocate , you'll be the first point of contact for individuals seeking financial support and guidance through GreenPath's services. This role is ideal for those who excel in fast‑paced ...

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$39K

$71.6K

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How much do greenpath jobs pay per year?

As of Jul 16, 2026, the average yearly pay for greenpath in the United States is $71,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a GreenPath counselor?

A GreenPath counselor is a certified professional who provides financial counseling services, including debt management, budgeting, and credit education, through GreenPath Financial Wellness. They work with individuals and families to assess their financial situation, create personalized action plans, and offer guidance on managing debt and improving financial health. GreenPath counselors are trained to provide confidential, non-judgmental support and can help with issues like credit card debt, housing counseling, and student loans. Their goal is to empower clients to achieve long-term financial stability.

What is the difference between Greenpath vs Financial Counselor?

AspectGreenpathFinancial Counselor
CredentialsGenerally requires a certification in credit counseling or financial educationOften requires a certification in financial counseling or related fields
Work EnvironmentNon-profit or credit counseling agencies, remote or office-basedNon-profit organizations, banks, or credit unions, often client-facing
Industry UsageUsed in credit counseling, debt management, and financial educationUsed in financial education, debt management, and client advising

Greenpath and Financial Counselor roles share similar credentials and work environments, focusing on debt management and financial education. Greenpath typically refers to a specific credit counseling organization, while Financial Counselor is a broader job title used across various organizations. Both roles aim to help clients improve financial health through counseling and education.

What types of clients and financial situations will I typically encounter as a GreenPath financial counselor?

As a GreenPath financial counselor, you will work with a diverse range of clients facing various financial challenges, including credit card debt, mortgage concerns, student loans, and budgeting issues. Many clients seek support due to unexpected hardships such as medical emergencies, job loss, or changes in family circumstances. You'll routinely help individuals and families develop personalized action plans, provide education on financial management, and sometimes facilitate debt management programs. Collaboration with other counselors and communication with creditors are also common parts of the role.

What are the key skills and qualifications needed to thrive as a Financial Counselor at GreenPath, and why are they important?

To thrive as a Financial Counselor at GreenPath, you need strong knowledge of personal finance, budgeting, and credit management, typically supported by a relevant degree or experience in financial services. Familiarity with client management software, financial tools, and industry certifications such as AFC (Accredited Financial Counselor) are commonly required. Outstanding communication, empathy, and problem-solving skills help build trust and provide tailored guidance to clients. These abilities are crucial to effectively empower individuals to achieve financial wellness and navigate challenging financial situations.
More about Greenpath jobs
What states have the most Greenpath jobs? States with the most job openings for Greenpath jobs include:
What job categories do people searching Greenpath jobs look for? The top searched job categories for Greenpath jobs are:
Greenpath jobs near you
Infographic showing various Greenpath job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% Physical job distribution, with an average salary of $71,614 per year, or $34.4 per hour.
Client Advocate

Client Advocate

greenpath, inc.

Columbus, OH • On-site

Full-time

Posted 19 days ago

Job description

Join Our Mission‑Driven Team as a Client Advocate

Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)

About the Role:

As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.

You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.

What You’ll Do

• Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
• Deliver excellent customer service and support to potential and current GreenPath clients.
• Enter and update client data with accuracy and attention to detail.
• Schedule appointments for prospective clients with Financial Counselors.
• Triage incoming calls from existing clients and creditors, routing them appropriately.
• Professionally intake and review client complaints.
• Maintain strict confidentiality regarding client financial information.
• Perform role duties primarily while seated and using standard office equipment (phone and computer).

What You Bring

• Ability to type 40 WPM at 80% accuracy.
• Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
• Professionalism and empathy when interacting with clients experiencing financial stress.
• Excellent communication skills — clear, courteous, and efficient.
• Ability to follow structured workflows and meet performance expectations.
• U.S. Citizenship (required due to contract requirements).

Remote Work From Home Requirements

• A private, enclosed room with a door.
• Hard‑wired internet connection (ethernet required) and standard broadband internet.
• Security camera in addition to standard computer setup.
• Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

• 200 Mbps minimum for a single‑person residence
• 400 Mbps minimum for residences with 2+ people

???? Why GreenPath?

• A mission‑driven organization with over 60 years of impact in financial wellness.
• A culture rooted in Integrity, Quality, and Teamwork.
• Growth and development opportunities.
• Supportive, inclusive, and collaborative work environment.
• Competitive compensation and benefits.

Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.

???? Additional Details

Full‑Time | 40 hours/week
Work Schedule
•This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.

EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM

CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM

MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM

PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM

Training:
• Begins September 14th, 2026
• Mandatory, full‑time for approximately 8 business days
• After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.