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Grand Central Terminal Jobs (NOW HIRING)

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FOH Staff

Manhattan, NY · On-site

$17/hr

Founded in 1996, our sake brewery (Sakagura) is a beloved Japanese izakaya located in Midtown Manhattan, just steps from Grand Central Terminal. If you love Japanese sake and are passionate about ...

Our office is located in NYC and walking distance to Grand Central Terminal. The Cypress Group is a full service Information Technology staffing agency that identifies and places top-tier talent for ...

Pediatric Hospitalist - Part Time

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Part Time

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Per Diem

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Per Diem

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Part Time

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Per Diem

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

Pediatric Hospitalist - Per Diem

Stamford, CT · On-site

$202K - $258K/yr

We are accessible to NY via car and train, with a non-stop train into Grand Central Terminal. Housing options are abundant, with new high-rise apartments in downtown and by the water at Harbor Point ...

You will enjoy working in our beautiful new headquarters, located near the Grand Central Terminal. An important note on salary: The annual pay range for this position is based on the preferred ...

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Grand Central Terminal information

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How much do grand central terminal jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for grand central terminal in the United States is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is a Grand Central Terminal job?

A Grand Central Terminal job refers to a position at the landmark transportation hub in New York City. Roles vary widely and include customer service, operations, maintenance, retail, and security. Employees help maintain the terminal's daily functions, assist commuters and tourists, and ensure smooth transit operations. Many jobs are offered through the MTA or businesses located within the terminal.

What are the key skills and qualifications needed to thrive as a Grand Central Terminal operations manager, and why are they important?

To thrive as a Grand Central Terminal operations manager, you need expertise in facility management, logistics, and transportation operations, typically supported by a relevant degree or experience in transit or management. Familiarity with transit management systems, safety protocols, and emergency response procedures is essential. Strong leadership, problem-solving abilities, and effective communication skills help coordinate large teams and interact with the public. These skills ensure the terminal operates safely, efficiently, and smoothly, maintaining service quality for thousands of daily travelers.

What is Grand Central Terminal?

Grand Central Terminal is a world-famous train station located in Midtown Manhattan, New York City. It serves as a major transportation hub for commuter trains on the Metro-North Railroad, connecting the city to the northern suburbs. The terminal is renowned for its stunning Beaux-Arts architecture, iconic celestial ceiling, and historic significance. Besides transportation, it also houses shops, restaurants, and event spaces, making it a popular destination for both commuters and tourists.

What is the difference between Grand Central Terminal vs Ticket Agent?

AspectGrand Central TerminalTicket Agent
RoleTransportation hub management and operationsCustomer service and ticket sales
CredentialsNone typically required; experience in transportation or management helpfulCustomer service skills; sometimes certification in ticketing systems
Work EnvironmentBusy train station, large public spaceTicket counters, customer service areas
Industry UsageTransportation, hospitality

Grand Central Terminal is a major transportation hub managing train operations, while a Ticket Agent focuses on selling tickets and assisting travelers. Both roles involve customer interaction, but the terminal is a large infrastructure, whereas the Ticket Agent is a customer service position within that environment.

What are some common challenges faced by employees working at Grand Central Terminal, and how can they be managed?

Working at Grand Central Terminal often involves navigating a fast-paced, high-traffic environment, especially during peak commuting hours. Employees must be prepared to handle large crowds, provide excellent customer service, and respond quickly to unexpected situations such as service disruptions or lost travelers. Effective communication, teamwork, and strong problem-solving skills are crucial for managing these challenges. Training programs and support from experienced colleagues help new staff adapt and succeed in this dynamic setting.
More about Grand Central Terminal jobs
What cities are hiring for Grand Central Terminal jobs? Cities with the most Grand Central Terminal job openings:
What are the most commonly searched types of Grand Central Terminal jobs? The most popular types of Grand Central Terminal jobs are:
What states have the most Grand Central Terminal jobs? States with the most job openings for Grand Central Terminal jobs include:
What job categories do people searching Grand Central Terminal jobs look for? The top searched job categories for Grand Central Terminal jobs are:
Infographic showing various Grand Central Terminal job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,418 per year, or $21.8 per hour.

Attendant Operator Terminal Appearance

Metro-North Railroad

New York, NY • On-site

$34.48/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Metro-North Railroad rating

8.3

Company rating: 8.3 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

28th of 97 rated public transport


Job description

Job Title: Attendant Operator Terminal Appearance

Department: Station Operations

MTA Agency: Metro-North Railroad

Primary Location(s): New York, NY

Salary Range: See wage progression below

Regulated/Safety Sensitive: Safety Sensitive/Non-DOT Regulated

Union Affiliation: Agreement

Closing Date (if applicable): Until Filled

Shift (if applicable): Any

Title 55-a (yes or no): Not Applicable

Other: Not Telework eligible

JOB SUMMARY

Attendants perform general cleaning and porter tasks in assigned areas, including public access areas and employee welfare facilities.


DUTIES AND RESPONSIBILITIES

Include but are not limited to:

  • Sweep, mop and wax floors with the aid of equipment
  • Clean restrooms, windows, offices, locker rooms and all areas of Grand Central Terminal
  • Empty trash receptacles
  • Monitor assigned areas for cleanliness and other issues
  • Follow procedures for the use of chemical cleaners and power equipment to prevent
  • damage to floors and fixtures
  • Perform attendant tasks with minimal disturbance to customers
  • Perform snow removal around Grand Central Terminal (i.e. shovel, operate snow blower,
  • plow, etc.)
  • Maintain the restrooms in a clean and orderly fashion
  • Properly maintain dispensers with tissue and necessary supplies
  • Monitor facility to ensure restroom is maintained, fully stocked and clean
  • Notify the Stationmaster's Office promptly when problems arise
  • Notify Police Desk promptly when vagrants are loitering or other problems arise
  • Perform other attendant-related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

  • Written comprehension; ability to communicate and understand instruction; must be safety conscious

REQUIRED EDUCATION AND EXPERIENCE

  • Must have High School Diploma or General Equivalency Diploma

The following is/are preferred: 

  • Prior commercial cleaning experience
  • Prior commercial manual labor experience

SPECIAL REQUIREMENTS

  • Must wear prescribed uniform
  • Proper personal protective equipment (PPE)
  • For Attendant-Extra
  • Must be qualified to cover all attendant (including Lead Attendant), elevator and machine operator positions in Grand Central Terminal

Details Of Physical Activities

  • Must be able to routinely lift and carry tools, materials and discard trash weighing up to 50 lbs.

Details Of Working Conditions

  • Must be able to work indoors and outdoors exposed to various weather conditions
  • Must be able to work exposed to chemical cleaning materials
  • Must be able to work any and all shifts

RATE OF PAY

The starting 70% rate of pay is $24.14/hr. The 100% full rate of pay is $34.48/hr. 

The annual wage progression scale is as follows: Year 1=70% > Year 2=70% > Year 3=75% > Year 4=80% > Year 5=85% > Year 6=85% > Year 7=90% > Year 8 > 100%.

This rate has been established by the collective bargaining unit and is non-negotiable.

SENIORITY

Applicants will establish seniority in the Transportation Communications International Union (TCU), the union representing terminal attendants, in accordance with the union's current collective bargaining agreement.

Members of the TCU are subject to an initiation fee and monthly union dues.

ASSIGNMENTS  

Must be able and willing to work various shifts, and days in GCT.

BENEFITS

  • Commuter Assistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts)
  • Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)
  • Pension Plans and Retirement Savings Accounts for eligible employees
  • Generous Paid Time Off and Holidays provided.
  • Tuition Reimbursement for eligible employees
  • Employee Assistance Programs
  • MTA Exclusive Employee Discount Programs
  • Work Life Services team
  • Employee Resource Groups

OTHER INFORMATION

Selection Criteria

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

This is a safety sensitive position and subject to toxicology testing. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Additional Criteria for Current Employees:

  • Current Metro-North employees must be in active service to be eligible for consideration.
  • Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union.
  • Non-agreement employees must have worked in their current position for a minimum of one (1) ye

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