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Government Tech Jobs in Michigan (NOW HIRING)

Deloitte

Procurement Technology Lead

Detroit, MI

Ensure end-to-end government procurement activities, including sourcing, solicitation, evaluation, negotiation, award support, supplier management, and contract administration, are thoroughly ...

DornerWorks

IT Intern

Grand Rapids, MI · On-site

$14 - $18.50/hr

IT Intern (10-40 hours/week during school year) (Onsite in Grand Rapids, MI) DornerWorks, located ... S. government agency. U.S. Persons under ITAR are: * U.S. citizens or nationals, * U.S. lawful ...

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Government Tech information

What is a government tech?

A Government Tech job involves using technology to support public sector operations, improve services, and enhance cybersecurity. Professionals in this field work on IT infrastructure, software development, data analysis, and digital transformation. They may be employed by federal, state, or local governments to modernize systems, ensure compliance, and improve efficiency. Roles can range from cybersecurity specialists to IT project managers and software developers.

What are the typical daily responsibilities of a government tech?

Government Tech professionals are often responsible for maintaining, monitoring, and troubleshooting a range of government IT systems and networks. This includes installing updates, responding to technical support requests from government employees, and ensuring that all systems comply with security policies. They frequently collaborate with other IT staff, project managers, and department leaders to implement new technologies or improve existing ones. The role may also involve documenting processes and participating in regular training to stay current with evolving cybersecurity threats. This provides variety and challenge while making a direct impact on the efficiency of government operations.

What are the key skills and qualifications needed to thrive in the government tech position, and why are they important?

To thrive as a Government Tech, you need a solid background in information technology, an understanding of cybersecurity principles, and often a relevant degree or government security clearance. Familiarity with government-specific systems, database management, cloud platforms, and certifications such as CompTIA Security+ or CISSP are commonly expected. Strong problem-solving, attention to detail, and effective communication skills are essential, as is the ability to work collaboratively. These skills help ensure the reliable and secure operation of government technology systems that are critical to public services.

What are government tech jobs?

Government tech jobs involve working in information technology roles within government agencies or departments. These positions include roles such as IT specialists, cybersecurity analysts, software developers, and network administrators, often requiring security clearances and knowledge of government regulations and systems.

What are the most commonly searched types of Government Tech jobs in Michigan?

The most popular types of Government Tech jobs in Michigan are:

What are popular job titles related to Government Tech jobs in Michigan?

For Government Tech jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Government Tech jobs in Michigan look for?

The top searched job categories for Government Tech jobs in Michigan are:

What cities in Michigan are hiring for Government Tech jobs?

Cities in Michigan with the most Government Tech job openings:

Government Tech jobs near you
Infographic showing various Government Tech job openings in Michigan as of September 2026, with employment types broken down into 1% Internship, 84% Full Time, 10% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Technical Support Specialist - Government

Detroit, MI • On-site

Relativity
See more jobs at Relativityexternal

$54K - $80K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Posting Type

Hybrid

Job Overview

The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.
On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working within their product vertical to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements. You will inform management of important issues regarding personnel, performance, client perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Monday-Friday with a 9-hour shift ranging from 7am-7pm Central US (United States) Time.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond to client questions, problems, and work requestson a daily basis

  • Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities

Policy and Procedure Skills

  • Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data

  • Monitor assigned open tickets, contact customers, and update ticketsona timelybasis

  • Provideresponsive support to clients during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Is flexible to work a 9-hour Monday-Friday shift ranging from 7am-7pm CST with a 1-hour meal break, on-call schedule, or othertime framesspecified by management

  • Able to worka9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Obtain Public Trustclearancewithin the defined timeline provided by management

  • Provide excellent customer service using the communication methodsdesignatedby Relativity

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goalsregardingcustomer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills/Qualifications

  • Customer support experience

  • Client-focused and ability to understand expectations

  • Direct experience supporting clients as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support

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