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Goosehead Jobs in Ohio (NOW HIRING)

Senior Client Support Agent

Westlake, OH ยท Hybrid

$17.25 - $23.25/hr

Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin ...

Transformation Senior Associate

Westlake, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be directly communicating to the CEO / CFO as you are working on the top priorities for Goosehead * Proactively manage assigned tasks and support project timelines to ensure timely ...

Manager - Financial Planning & Analysis

Westlake, OH ยท On-site

$97K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This ...

Learning Systems Administrator

Westlake, OH ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class ...

Talent Acquisition Specialist

Westlake, OH ยท On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is ...

Account Executive - The Compston Agency

Newark, OH ยท On-site

$53K - $90K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class ...

Account Executive - The Compston Agency

Newark, OH ยท On-site

$53K - $90K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class ...

Senior Manager - Enterprise Sales

Westlake, OH ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class ...

Account Executive - The Compston Agency

Newark, OH ยท On-site

$53K - $90K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class ...

Senior Client Support Agent

Westlake, OH ยท Hybrid

$17.25 - $23.25/hr

Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin ...

AI Agent Engineer

Westlake, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mentor junior engineers and contribute to the growth of Goosehead's AI talent pipeline. Required Qualifications * 3-9 years of professional experience in software engineering or applied AI.

Corporate Counsel

Westlake, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice,utilizinga smarter marketing approach, and delivering world-class ...

Senior Manager, Finance Systems

Westlake, OH ยท On-site

$100K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This ...

Manager, Tax

Westlake, OH ยท On-site

$102K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Goosehead Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This ...

Insurance Support Associate

Westlake, OH ยท On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin ...

Senior Client Support Agent

Westlake, OH ยท Hybrid

$17.25 - $23.25/hr

Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin ...

Sr. Technical Program Associate

Westlake, OH ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work closely with senior TPMs, engineers, and product managers to support the planning, tracking, coordination, and delivery of technology initiatives that power Goosehead's technology ...

Enterprise Retention Specialist I

Westlake, OH ยท On-site

$48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Goosehead Insurance Retention Specialist I Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach ...

Showing results 21-40

Goosehead information

See Ohio salary details

$30.9K

$70.3K

$146.9K

How much do goosehead jobs pay per year?

As of Aug 16, 2026, the average yearly pay for goosehead in Ohio is $70,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $84,100.00 per year, depending on experience, location, and employer.

What is a Goosehead agent?

A Goosehead agent is an insurance professional who works with Goosehead Insurance, a rapidly growing independent insurance agency. These agents act as brokers, helping clients shop for and purchase various types of insurance, such as home, auto, renters, and more, by comparing policies from multiple insurance carriers. Goosehead agents focus on providing personalized service, finding the best coverage options for each client's needs and budget, and building long-term client relationships. They benefit from Goosehead's technology platform and support system, which streamlines the insurance shopping process.

What are the key skills and qualifications needed to thrive as an insurance agent at Goosehead?

To thrive as an Insurance Agent at Goosehead, you typically need a solid understanding of insurance products, sales acumen, and a valid state insurance license. Familiarity with CRM software, comparative rater tools, and digital communication platforms is important for managing client relationships and quotes. Outstanding interpersonal skills, persistence, and the ability to build trust set top performers apart in this role. These capabilities are crucial for effectively advising clients, growing a book of business, and achieving sales targets in a competitive insurance market.

What are some common challenges new agents face at Goosehead Insurance, and how can they overcome them?

New agents at Goosehead Insurance often encounter challenges such as building a robust client base from scratch and mastering the company's proprietary systems and sales processes. Success often requires persistence, a willingness to learn, and leveraging available training resources. Collaborating with experienced team members and actively seeking mentorship can help new agents quickly adapt and grow their book of business. Additionally, maintaining strong communication and customer service skills is key to building trust and long-term client relationships.

What is the difference between Goosehead vs Insurance Agent?

AspectGooseheadInsurance Agent
CredentialsLicenses vary by state, typically requiredLicenses required, often state-specific
Work EnvironmentIndependent agency, corporate supportIndependent or agency-based, client-facing
Industry UsageInsurance sales and brokerageInsurance sales, policy advising
Common Search IntentComparing insurance brokerage optionsFinding local insurance agents or careers

Both Goosehead and Insurance Agent roles involve selling insurance policies and require licensing. Goosehead operates as a national insurance brokerage with corporate support, while Insurance Agents may work independently or within agencies. Understanding these differences helps consumers and job seekers choose the right path in the insurance industry.

Infographic showing various Goosehead job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $70,305 per year, or $33.8 per hour.

Senior Client Support Agent

Goosehead

Westlake, OH โ€ข Hybrid

$17.25 - $23.25/hr

Full-time

Re-posted 26 days ago


Job description

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while identifying opportunities for cross-sell and retention. This hybrid role blends communication, product expertise, and sales support across multiple lines of business.

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on complex cases. Success requires strong analytical ability, communication precision, and adherence to compliance and carrier guidelines. You'll also provide peer coaching and documentation feedback to support the growth of L1 agents.

Job Responsibilities:

  • Resolve moderate-to-complex inquiries via email/chat.

  • Execute policy endorsements and audits accurately across carriers.

  • Ensure compliance with state regulations and carrier SLAs.

  • Document cases with precision in Salesforce and carrier systems.

  • Mentor and train L1-L2 agents on workflow best practices.

  • Contribute tocontinuous improvement through feedback and SOP refinement.

Essential Job Functions

  • Manage 5-10 state licenses and navigate top 20 carriers consistently (up to 150 carrier systems)

  • Demonstrate deep understanding in all lines of businessGooseheadoperates within

  • Maintain quality standards of 98%+ accuracy and timeliness.

  • Proactivelyidentifyand communicate service trends or recurring issues.

Skills Required

  • Strong analytical and multi-tasking ability.

  • Excellent written communication and problem-solving skills.

  • Proficiencyin carrier and CRM systems.

  • Demonstrated coaching and peer training ability.

Qualifications

  • Texas P&C license (required).

  • 1-2 years in insuranceserviceor relatedfield.

  • Proven performance in non-call support roles.

  • Commitment to accuracy and service excellence

  • High school diploma or equivalent

  • Strong attention to detail and communication skills

  • Bilingual (English/ Spanish) is a plus

Equal Employment Opportunity

Goosehead is an equal opportunity employer andcomplies withall applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.