Manages the resolution of escalated incidents and service requests for systems such as Microsoft 365, Google Workspace, Zoom, Box, Qualtrics, and other supported digital workspace tools. * Provides ...
Manages the resolution of escalated incidents and service requests for systems such as Microsoft 365, Google Workspace, Zoom, Box, Qualtrics, and other supported digital workspace tools. * Provides ...
Manages the resolution of escalated incidents and service requests for systems such as Microsoft 365, Google Workspace, Zoom, Box, Qualtrics, and other supported digital workspace tools. * Provides ...
Manages the resolution of escalated incidents and service requests for systems such as Microsoft 365, Google Workspace, Zoom, Box, Qualtrics, and other supported digital workspace tools. * Provides ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Quick apply
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Quick apply
Experience managing Microsoft Teams, Zoom, Box, Google Workspace, or comparable platforms. * Experience working with information security professionals. * Knowledge of email security, threat ...
Educational Administration Support
Tampa, FL · Remote
$33K - $43K/yr
Planning and time management * Discretion and confidentiality * Writing and documentation skills * Proficiency with Google Workspace * Adaptability and resilience * Interpersonal and relationship ...
Educational Administration Support
Tampa, FL · Remote
$33K - $43K/yr
Planning and time management * Discretion and confidentiality * Writing and documentation skills * Proficiency with Google Workspace * Adaptability and resilience * Interpersonal and relationship ...
Educational Administration Support
Tampa, FL · On-site
$31K - $42K/yr
The scope of work includes supporting data collection, working with Google Workspace spreadsheets and documents, managing inbox workflows, and providing administrative support to the Educator ...
Educational Administration Support
Tampa, FL · On-site
$31K - $42K/yr
The scope of work includes supporting data collection, working with Google Workspace spreadsheets and documents, managing inbox workflows, and providing administrative support to the Educator ...
... management concepts (SSO, MFA, directory services) • Familiarity with scripting (Python, Bash, or similar) Roles & Responsibilities • Assess and document current Google Cloud and Workspace ...
... management concepts (SSO, MFA, directory services) • Familiarity with scripting (Python, Bash, or similar) Roles & Responsibilities • Assess and document current Google Cloud and Workspace ...
End-to-end ownership of onboarding, role changes, and offboarding across the HRIS, Google Workspace, identity platforms, endpoint tools, and core SaaS. * Strong identity and access management: SSO ...
End-to-end ownership of onboarding, role changes, and offboarding across the HRIS, Google Workspace, identity platforms, endpoint tools, and core SaaS. * Strong identity and access management: SSO ...
Office Manager
Orlando, FL · On-site
$23 - $25/hr
Proficiency in tools like Microsoft Office or Google Workspace * Problem-solving and decision-making skills * Attention to detail and time management * Experience in administration or office ...
Quick apply
Office Manager
Orlando, FL · On-site
$23 - $25/hr
Proficiency in tools like Microsoft Office or Google Workspace * Problem-solving and decision-making skills * Attention to detail and time management * Experience in administration or office ...
MDR Manager
Miami, FL · On-site
Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace ... threat management across M365 and Google Workspace). * Hands-on experience with Google BigQuery ...
Quick apply
MDR Manager
Miami, FL · On-site
Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace ... threat management across M365 and Google Workspace). * Hands-on experience with Google BigQuery ...
Principal Cloud Engineer, Technology & Digital, FT, 8:30A - 5P
Coral Gables, FL · On-site
$122K - $159K/yr
Configure and maintain Enterprise Applications, App Registrations, conditional access policies, and group management. Google Workspace: Govern administrative controls, organizational units (OUs ...
Principal Cloud Engineer, Technology & Digital, FT, 8:30A - 5P
Coral Gables, FL · On-site
$122K - $159K/yr
Configure and maintain Enterprise Applications, App Registrations, conditional access policies, and group management. Google Workspace: Govern administrative controls, organizational units (OUs ...
Property Manager
Jacksonville, FL · On-site
... Google Workspace, and virtual communication tools. • Reliable high-speed internet connection and dedicated home office workspace.
Property Manager
Jacksonville, FL · On-site
... Google Workspace, and virtual communication tools. • Reliable high-speed internet connection and dedicated home office workspace.
... management processes for new and existing features and tools. 4 Implement, maintain, and enforce ... Must-Have: • Deep expertise in Google Workspace administration (Admin Console, Gmail, Drive ...
... management processes for new and existing features and tools. 4 Implement, maintain, and enforce ... Must-Have: • Deep expertise in Google Workspace administration (Admin Console, Gmail, Drive ...
... management processes for new and existing features and tools. 4 Implement, maintain, and enforce ... Must-Have: • Deep expertise in Google Workspace administration (Admin Console, Gmail, Drive ...
... management processes for new and existing features and tools. 4 Implement, maintain, and enforce ... Must-Have: • Deep expertise in Google Workspace administration (Admin Console, Gmail, Drive ...
Customer Service Representative
Boynton Beach, FL · On-site
$45K - $55K/yr
Accurately document and manage interactions using CRM systems. * Collaborate with team members via Slack and Google Workspace. * Focus on problem-solving and creating a positive customer experience.
Quick apply
Customer Service Representative
Boynton Beach, FL · On-site
$45K - $55K/yr
Accurately document and manage interactions using CRM systems. * Collaborate with team members via Slack and Google Workspace. * Focus on problem-solving and creating a positive customer experience.
Head of IT
Delray Beach, FL · On-site +1
End-to-end ownership of onboarding, role changes, and offboarding across the HRIS, Google Workspace, identity platforms, endpoint tools, and core SaaS. * Strong identity and access management: SSO ...
Head of IT
Delray Beach, FL · On-site +1
End-to-end ownership of onboarding, role changes, and offboarding across the HRIS, Google Workspace, identity platforms, endpoint tools, and core SaaS. * Strong identity and access management: SSO ...
Customer Service Representative
Boynton Beach, FL · On-site
$45K - $55K/yr
Accurately document and manage interactions using CRM systems. * Collaborate with team members via Slack and Google Workspace. * Focus on problem-solving and creating a positive customer experience.
Customer Service Representative
Boynton Beach, FL · On-site
$45K - $55K/yr
Accurately document and manage interactions using CRM systems. * Collaborate with team members via Slack and Google Workspace. * Focus on problem-solving and creating a positive customer experience.
Admin Assistant (Part-Time)
Hialeah, FL · On-site
$16 - $18/hr
Oversee calendar management for church events, meetings, and appointments using Google Workspace and Microsoft Office tools * Handle bookkeeping tasks utilizing QuickBooks to track donations ...
Quick apply
Admin Assistant (Part-Time)
Hialeah, FL · On-site
$16 - $18/hr
Oversee calendar management for church events, meetings, and appointments using Google Workspace and Microsoft Office tools * Handle bookkeeping tasks utilizing QuickBooks to track donations ...
Google Workspace Manager information
What does a Google Workspace Manager do?
A Google Workspace Manager is responsible for overseeing and administering a company's Google Workspace (formerly G Suite) environment. This includes managing user accounts, configuring security settings, ensuring data compliance, and providing support for various Google Workspace applications like Gmail, Drive, and Calendar. They also coordinate with IT teams to implement policies, troubleshoot issues, and ensure optimal performance and security across the platform. Additionally, they may train staff on best practices and new features within Google Workspace.
What are the key skills and qualifications needed to thrive as a Google Workspace Manager, and why are they important?
To thrive as a Google Workspace Manager, you need expertise in cloud-based IT administration, a deep understanding of Google Workspace (formerly G Suite), and relevant experience in user and security management. Familiarity with Google Admin Console, API integrations, scripting (such as Google Apps Script), and certifications like Google Workspace Administrator are typically required. Strong problem-solving, communication, and project management skills help you effectively support users and coordinate with teams. These skills are essential to ensure secure, efficient, and seamless collaboration across an organization’s digital environment.
What are some common challenges Google Workspace Managers face when supporting a large organization, and how can they prepare for them?
Google Workspace Managers in large organizations often encounter challenges such as managing user access at scale, ensuring data security, and keeping up with frequent platform updates. They may also need to balance the needs of different departments while maintaining consistent policies. Preparing for these challenges involves staying current with Google's administrative best practices, leveraging automation tools to streamline repetitive tasks, and actively participating in user training and support. Building strong relationships with IT and end-users is also crucial for effective troubleshooting and change management.
What is the difference between Google Workspace Manager vs Google Workspace Administrator?
| Aspect | Google Workspace Manager | Google Workspace Administrator |
|---|---|---|
| Credentials | Typically requires Google Workspace certifications or related IT certifications | Often requires Google Workspace certifications or IT admin certifications |
| Work Environment | Focuses on managing Google Workspace tools, user accounts, and security | Handles overall system administration, user management, and technical support |
| Employer & Industry Usage | Used in organizations utilizing Google Workspace for collaboration | Common in IT departments managing enterprise Google Workspace environments |
| Search & Comparison Intent | High overlap in responsibilities and skills | Often compared due to similar roles in Google Workspace management |
Google Workspace Managers and Google Workspace Administrators both work within Google Workspace environments, but the Manager role often emphasizes strategic oversight and user management, while the Administrator handles technical configurations and system maintenance. The roles are closely related, with overlapping skills and certifications, making them frequently compared in job searches and industry discussions.
What are the most commonly searched types of Google Workspace jobs in Florida?
The most popular types of Google Workspace jobs in Florida are:
What are popular job titles related to Google Workspace Manager jobs in Florida?
For Google Workspace Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Google Workspace Manager jobs in Florida look for?
The top searched job categories for Google Workspace Manager jobs in Florida are:
What cities in Florida are hiring for Google Workspace Manager jobs?
Cities in Florida with the most Google Workspace Manager job openings:
Full-time
Posted 7 days ago
University Of Miami rating
7.7
Based on 52 frontline employees who took The Breakroom Quiz
260th of 618 rated colleges and universities
Job description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
ON-SITE
The University of Miami's UMIT Department has an exciting opportunity for a full-time Manager, Digital Workspace Support to work in Coral Gables, Florida.
The Manager, Digital Workspace Support oversees the support and ongoing operation of the University's digital workspace tools, ensuring reliable, secure, and effective use of enterprise systems that enable communication, collaboration, productivity, and information sharing. This role manages daily service delivery, access administration, incident response, user support, and continuous improvement for platforms such as email, cloud-based collaboration, videoconferencing, file storage, data collection, monitoring, and security tools. The incumbent partners with senior university leadership and IT stakeholders to identify needs, establish support procedures, evaluate emerging technologies, and align digital workspace services with organizational strategy, security requirements, and the evolving needs of faculty, staff, and students.
Core Responsibilities:
Designs improved work systems by revising work standards, policies,and procedures, employee workmethodandutilization, and staffing levels.
Plays an integral role in the hire, training, counseling, and developmentofstaff.
Contributes to the formulation of department-wide management and technical policies.
Developsandmaintainsa professional development and training plan for staff.
Conferswith andadvisessubordinates oftechnical problems and solutions, task prioritization, andsupportmethodology.
Prepares activity and progress reportsregardinggroup responsibilities.
Serves as a point of contact for the executive management team ondepartment initiatives.
Ensures a consistentlyhigh levelof customer service throughout the departmentby creatingappropriateservicestandards,regular observation,and mentoringdepartment personnel.
Develops, documents, andmodifiesguidelines andprocedures to promote efficiency within the unit.
Worksdirectly with faculty, students, andsenior administrators toidentifyand addressemergingtechnology needs.
Administers and coordinates all functions and services for assigned information technology projects.
Supervisesthe performance of unit supervisors and staff.
Administers and processes staff performance appraisals.
Makes recommendations to IT leadership, peers,and subordinates to improve the working environment.
Establishes and continuously assesses the effectiveness of the internal controls within the unit andcompliance withUniversitypolicies and procedures.
Ensures employees are trained on controls withinthe function and onUniversitypolicy and procedures.
Department Specific Functions
Oversees Tier 2 support for enterprise digital workspace systems, including email, collaboration, videoconferencing, cloud file storage, data collection, security, and related communication platforms.
Manages the resolution of escalated incidents and service requests for systems such as Microsoft 365, Google Workspace, Zoom, Box, Qualtrics, and other supported digital workspace tools.
Provides technical direction and guidance to support staff in troubleshooting complex issues,identifyingroot causes, implementing solutions, and escalating to engineering, security, or vendor teams whenappropriate.
Ensures the health, reliability, and continuity of supported digital workspace services by monitoring service performance, reviewing support trends, and coordinating corrective actions.
Oversees access administration and support processes, including account provisioning, access changes, deprovisioning, permissions, license assignment, and compliance withUniversitypolicies and procedures.
Partners with Tier 1 support, engineering teams, information security, vendors, and campus stakeholders to coordinate incident response, service restoration, change implementation, and user communications.
Maintains knowledge of supported platforms and product changes, evaluates the support impact of new features or system updates, and prepares the support team for releases and service changes.
Develops, documents, and improves procedures, knowledge articles, escalation paths, and support standards to promote consistent and effective service delivery.
Reviews support metrics, incident volumes, recurring issues, and customer feedback toidentifyopportunities for service improvement, training, automation, and process refinement.
Coordinates communication and adoption support for digital workspace tools by contributing to user guidance, service announcements, training materials, and change readiness activities.
Oversees vendor support engagement for escalated technical issues, service disruptions, product defects, and support-related commitments.
Supervises, trains, mentors, and evaluates technical support staff responsible for Tier 2 digital workspace support.
Ensures employees are trainedonapplicable controls, service procedures, support expectations, and University policies and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS
Experiencesupporting digital workspace systemsrequired
Experience supervising service or help desk employees preferred
Bachelor's degree in relevant field
Minimum 5 years of relevant experience
Knowledge of business and management principles.
Ability to direct, manage, implement, and evaluate department operations.
Ability toestablishdepartment goals, andobjectivesthat support the strategic plan.
Ability to effectively plan, delegate and/or supervise the work of others.
Ability to lead, motivate, develop, and train others.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffWhat University Of Miami employees say
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Benefits
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About University of Miami
Sourced by ZipRecruiter
The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Coral Gables, FL, US
Year founded
1925