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Google Support Engineer Jobs in Texas (NOW HIRING)

Google

Technical Solutions Engineer

Austin, TX · On-site

About the job Google Cloud accelerates every organization's ability to digitally transform its ... Deliver continuous global support by working within a 24x7 team model, which may include non ...

Dexian DISYS

Snowflake Platform Support

Coppell, TX · On-site

Position Summary We are seeking a proactive and detail-oriented Data Platform Operations Engineer ... Azure or Google Cloud Platform acceptable). * Understanding of IT service management processes and ...

Google

Data Center Mechanical Engineer

Addison, TX · On-site

... at Google . Responsibilities * Act as the definitive technical resource for mechanical contractors and Engineer-on-Record (EORs), supporting mechanical system design and assisting to resolve ...

Google

Data Center Plant Engineer, Controls

Haskell, TX · On-site

$77K - $99K/yr

Facilities Technicians at Google data centers operate, monitor and support physical facilities ... The Data Center Plant Engineer role involves the design and operation of electrical, mechanical ...

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$15

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How much do google support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for google support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What does a Google Support Engineer do?

A Google Support Engineer is responsible for helping users and clients resolve technical issues related to Google products and services. They diagnose problems, provide troubleshooting guidance, and may work directly with customers or internal teams to ensure technical issues are resolved efficiently. Their role often involves documenting solutions, collaborating with other engineers, and staying current with new Google technologies and updates. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Google Support Engineer?

To thrive as a Google Support Engineer, you should have a solid understanding of computer science fundamentals, troubleshooting methodologies, and networking, often backed by a relevant degree or equivalent experience. Familiarity with Google Cloud Platform (GCP), Linux/Unix systems, scripting languages, and relevant certifications like Google Cloud Professional Support Engineer is highly beneficial. Outstanding problem-solving abilities, clear communication, and a customer-focused mindset distinguish top performers in this role. These skills ensure effective issue resolution, high customer satisfaction, and seamless support for complex technical environments.

What are some common challenges faced by Google Support Engineers and how can they be navigated?

Google Support Engineers often encounter complex, high-priority technical issues from a diverse set of clients, which requires strong troubleshooting skills and the ability to quickly adapt to new technologies. Balancing multiple cases while maintaining clear, effective communication with both customers and internal engineering teams can be demanding. To navigate these challenges, it's important to prioritize tasks efficiently, leverage internal documentation and peer collaboration, and continuously update your knowledge of Google's rapidly evolving products and services.

What is the difference between Google Support Engineer vs Technical Support Specialist?

AspectGoogle Support EngineerTechnical Support Specialist
Required CredentialsBachelor's degree in Computer Science or related field; technical certificationsHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCorporate offices, remote support for Google productsCall centers, IT departments, or remote support roles
Employer & Industry UsagePrimarily in tech companies, especially GoogleVarious industries including tech, telecom, and retail
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob requirements and career path options

The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.

What are popular job titles related to Google Support Engineer jobs in Texas?

For Google Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Google Support Engineer jobs in Texas look for?

The top searched job categories for Google Support Engineer jobs in Texas are:

What cities in Texas are hiring for Google Support Engineer jobs?

Cities in Texas with the most Google Support Engineer job openings:

Google Support Engineer jobs near you
Infographic showing various Google Support Engineer job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

Technical Solutions Engineer

Google

Austin, TX • On-site

Full-time

Posted 6 days ago

Key responsibilities

  • Troubleshoot complex technical issues for customers on Google Cloud Platform, using debugging, system administration, and data analysis to determine root causes and implement effective resolutions.

  • Act as a subject matter expert for customers and internal teams, advising on technical best practices and collaborating to resolve deployment obstacles and enhance Google Cloud products.

  • Drive product and process improvements by identifying trends, documenting issues, resolving bugs at the code level, and enhancing self-service tools to empower users.

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies

Job description

Minimum qualifications:
  • Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field and 5 years of progressive post-baccalaureate experience in the job offered or in a Technical Solutions Engineer-related occupation.
  • Alternatively, will accept 7 years of experience in the job offered or in a Technical Solutions Engineer-related occupation.
  • Position requires 5 years of experience in the following: Reading and debugging code in general-purpose languages such as Java, C , Python, Shell, Go, JavaScript; Troubleshooting technical issues in hardware, software, and applications using root cause analysis; Debugging complex workloads across large-scale, multi-node environments; Public cloud services and infrastructure such as GCP, AWS, or Azure; and Triaging technical issues to advocate for customer needs.

About the job
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $150,000 - $218,000 15% bonus target equity benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google .
Position reports to the Google office & may allow for a hybrid schedule per Google policy.
Responsibilities
  • Troubleshoot complex technical issues for customers on Google Cloud Platform, using debugging, system administration, and data analysis to determine root causes and implement effective resolutions.
  • Act as a subject matter expert for customers and internal teams, advising on technical best practices and collaborating to resolve deployment obstacles and enhance Google Cloud products.
  • Drive product and process improvements by identifying trends, documenting issues, resolving bugs at the code level, and enhancing self-service tools to empower users.
  • Deliver continuous global support by working within a 24x7 team model, which may include non-standard hours, shifts, and weekends to ensure constant customer coverage.Contribute to large-scale strategic projects by helping define scope, driving execution of project plans, and owning the delivery of key components across functions.
  • Develop new investigation tools and learn new coding languages to increase diagnostic productivity and contribute to the ongoing improvement of internal troubleshooting capabilities.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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