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Google Review Jobs (NOW HIRING)

Google

Manager, Wings, Delta, Google Cloud

Cambridge, MA · On-site

... reviews, architect innovative solutions, and refine the partner support roadmap. Additionally, you ... Google is proud to be an equal opportunity and affirmative action employer. We are committed to ...

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How much do google review jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for google review in the United States is $34.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $40.14 per hour, depending on experience, location, and employer.

What is a Google Review?

A Google Review job typically involves writing, managing, or responding to reviews on Google for businesses. Some companies hire employees or freelancers to monitor and improve their online reputation by engaging with customer feedback. However, be cautious of scams, as paying for fake reviews violates Google's policies. Authentic review management focuses on responding professionally to customer opinions and encouraging legitimate feedback.

What are the typical responsibilities of a Google Review analyst and how does this role contribute to a business's online reputation?

A Google Review Analyst is primarily responsible for monitoring, analyzing, and responding to customer reviews on Google platforms. This role involves tracking review trends, identifying recurring feedback, and working with customer service or marketing teams to address concerns and highlight positive experiences. Analysts also develop strategies to encourage satisfied customers to leave reviews, helping to enhance the business’s credibility and visibility online. Effective collaboration with cross-functional teams ensures that customer feedback is integrated into service improvements, directly impacting the company's reputation and growth.

What are the key skills and qualifications needed to thrive as a Google Review specialist, and why are they important?

To thrive as a Google Review Specialist, you need strong written communication skills, attention to detail, and a good understanding of online reputation management, typically supported by experience in digital marketing or customer service. Familiarity with Google My Business, review monitoring tools, and analytics platforms is often required. Excellent interpersonal skills, critical thinking, and professionalism help you respond effectively to customer feedback and manage brand perception. These abilities are essential for maintaining a positive online presence and fostering customer trust for businesses.

What is the difference between Google Review vs Customer Service Representative?

AspectGoogle ReviewCustomer Service Representative
Required CredentialsNo formal credentials neededHigh school diploma or equivalent, sometimes certifications
Work EnvironmentOnline, remote or in-officeIn-office or call center environment
Industry UsageUsed for business reputation and feedbackUsed for client support and issue resolution
Common Search/ComparisonCustomer feedback platformsCustomer support roles

Google Reviews involve providing feedback on businesses via online platforms, focusing on reputation management. Customer Service Representatives handle direct communication with customers to resolve issues. While both relate to customer interactions, Google Reviews are public feedback, whereas Customer Service roles involve active support and problem-solving.

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Google Review jobs near you
Infographic showing various Google Review job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $72,535 per year, or $34.9 per hour.

Technical Program Manager III, Operational Readiness Review, Google Cloud

Google

Austin, TX • On-site

$127K - $165K/yr

Full-time

Posted 19 days ago

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

49th of 244 rated software companies

Job description

Minimum qualifications:
  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 5 years of experience in program management.
  • Experience with Operational Readiness Reviews (ORR).
  • Experience with enterprise network infrastructure, such as routing or switching protocols (BGP, OSPF), SD-WAN, spine-leaf architectures, wireless networking, or network security.

Preferred qualifications:
  • PMP, PMI-ACP, or CSM Certification.
  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience with New Product Introduction (NPI) or service transitions within a large-scale operations infrastructure.
  • Experience with network monitoring, telemetry, and logging frameworks to ensure Day-2 supportability.
  • Experience using Agile, Scrum, or Kanban frameworks adapted for infrastructure or hardware life-cycles.

About the job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
We apply industry best practice in IT service management to GEN Operations' network service delivery, in areas such as incident management, problem management, service transition. We engineer effective end-to-end processes to enable GEN Operations to deliver the best service to our end users with committed SLO, while at the same time through application of abundance of automation, achieve sublinear growth.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $163000 - $236000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Define and implement the Operational Readiness Review (ORR) framework. Serve as the ultimate gatekeeper ensuring new network technologies meet strict operational criteria before deployment.
  • Partner with Network Architecture, Engineering, Product, and Security teams during the early design phases to advocate for operational observability, supportability, and maintainability.
  • Ensure the creation of comprehensive engineering documentation, including Standard Operating Procedures (SOPs), troubleshooting runbooks, high/low-level designs (HLD/LLD), and failover validation playbooks.
  • Conduct rigorous risk assessments for new deployments, defining clear rollback strategies, blast-radius limitations, and monitoring requirements to protect network availability.
  • Define and track metrics quantifying operational readiness success (e.g., Time-to-Ready, Day-2 support ticket volume post-launch, deployment success rates).

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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