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Google Review Jobs in Kansas (NOW HIRING)

Heritage Groves Estates

Hospitality Hero

Topeka, KS · On-site

Support growth of Google reviews and community reputation. * Share positive stories and experiences happening within the building. CareCash & Culture * Manage the CareCash program. * Execute resident ...

Heritage Grove Estates

Hospitality Hero

Topeka, KS · On-site

Support efforts to strengthen the community's online reputation and Google review presence * Identify and share positive resident, family, employee, and community stories * Collaborate with ...

Johnson County Auto Care LLC

Service Writer

Olathe, KS · On-site

$17 - $25/hr

KC Auto Clinic is the top rated repair shop in KC based on Google reviews. We're proud of our 4.9 rating. We are hiring a talented Service Writer professional to join our team. If you're excited to ...

Johnson County Auto Care LLC

Service Writer

Olathe, KS · On-site

$17 - $25/hr

KC Auto Clinic is the top rated repair shop in KC based on Google reviews. We're proud of our 4.9 rating. We are hiring a talented Service Writer professional to join our team. If you're excited to ...

Socket.dev

HVAC Service Manager

Overland Park, KS · On-site

$115 - $160/hr

Customer Satisfaction / Google Reviews * Run daily huddles, ride-alongs, coaching sessions, and performance reviews. * Ensure technicians follow Polestar processes, pricing, standards, and safety ...

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Google Review information

What is a Google Review?

A Google Review job typically involves writing, managing, or responding to reviews on Google for businesses. Some companies hire employees or freelancers to monitor and improve their online reputation by engaging with customer feedback. However, be cautious of scams, as paying for fake reviews violates Google's policies. Authentic review management focuses on responding professionally to customer opinions and encouraging legitimate feedback.

What are the typical responsibilities of a Google Review analyst and how does this role contribute to a business's online reputation?

A Google Review Analyst is primarily responsible for monitoring, analyzing, and responding to customer reviews on Google platforms. This role involves tracking review trends, identifying recurring feedback, and working with customer service or marketing teams to address concerns and highlight positive experiences. Analysts also develop strategies to encourage satisfied customers to leave reviews, helping to enhance the business’s credibility and visibility online. Effective collaboration with cross-functional teams ensures that customer feedback is integrated into service improvements, directly impacting the company's reputation and growth.

What are the key skills and qualifications needed to thrive as a Google Review specialist, and why are they important?

To thrive as a Google Review Specialist, you need strong written communication skills, attention to detail, and a good understanding of online reputation management, typically supported by experience in digital marketing or customer service. Familiarity with Google My Business, review monitoring tools, and analytics platforms is often required. Excellent interpersonal skills, critical thinking, and professionalism help you respond effectively to customer feedback and manage brand perception. These abilities are essential for maintaining a positive online presence and fostering customer trust for businesses.

What is the difference between Google Review vs Customer Service Representative?

AspectGoogle ReviewCustomer Service Representative
Required CredentialsNo formal credentials neededHigh school diploma or equivalent, sometimes certifications
Work EnvironmentOnline, remote or in-officeIn-office or call center environment
Industry UsageUsed for business reputation and feedbackUsed for client support and issue resolution
Common Search/ComparisonCustomer feedback platformsCustomer support roles

Google Reviews involve providing feedback on businesses via online platforms, focusing on reputation management. Customer Service Representatives handle direct communication with customers to resolve issues. While both relate to customer interactions, Google Reviews are public feedback, whereas Customer Service roles involve active support and problem-solving.

How do you become a Google reviewer?

To become a Google reviewer, you need a Google account and an active presence on Google Maps or Google Local Guides. You can start by submitting reviews, photos, and ratings for places you visit, and earning points that may lead to higher levels and additional privileges within the Local Guides program.

What are popular job titles related to Google Review jobs in Kansas?

For Google Review jobs in Kansas, the most frequently searched job titles are:

Google Review jobs near you
Infographic showing various Google Review job openings in Kansas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 81% In-person, and 19% Remote job distribution.

Hospitality Hero

The Lodge at Heritage Grove Estates (SNF)

Topeka, KS • On-site

Full-time

Re-posted 3 days ago

Job description

Hospitality Hero 

Mission 

To Make Each Resident Feel Cared For. 

Position Summary 

The Hospitality Hero is responsible for ensuring residents and families feel seen, heard, valued, and cared for throughout their stay. 

This role serves as the primary ambassador of hospitality within the community by building relationships, resolving concerns, communicating with families, creating memorable resident experiences, managing CareCash and other culture initiatives, and helping turn great care into great experiences. 

The Hospitality Hero is employed by the community, reports to the Administrator, and works closely with Steven Davis, CMO of Peaks Healthcare Consulting, on resident experience, hospitality, branding, and culture initiatives. 

Key Responsibilities 

Resident Experience 

  • Conduct daily resident rounding. 

  • Build meaningful relationships with residents. 

  • Identify and resolve concerns before they become complaints. 

  • Create personalized moments that improve resident satisfaction. 

  • Welcome all new residents and conduct admission follow-up visits. 

Family Communication 

  • Contact each resident's primary family contact (POC) at least once per week. 

  • Provide updates on the resident's experience. 

  • Answer questions and address concerns. 

  • Ensure families feel informed and connected. 

Reviews & Reputation 

  • Request reviews from satisfied residents and families. 

  • Support growth of Google reviews and community reputation. 

  • Share positive stories and experiences happening within the building. 

CareCash & Culture 

  • Manage the CareCash program. 

  • Execute resident experience and hospitality initiatives. 

  • Support Peaks culture and brand programs as assigned. 

Referral Relationships 

  • Build positive relationships with case managers and referral partners. 

  • Help create a welcoming and responsive experience for referral sources. 

What Success Looks Like 

  • Improved Happy vs. Not Happy scores. 

  • Increased resident and family satisfaction. 

  • Increased Google reviews and star ratings. 

  • Reduced resident and family complaints. 

  • Reduced AMA and avoidable early discharges. 

  • 100% weekly family outreach completion. 

  • Successful execution of CareCash and hospitality initiatives. 

  • More residents and families recommending the community to others. 

Qualifications 

  • Excellent communication and relationship-building skills. 

  • Compassionate, service-oriented mindset. 

  • Strong follow-through and problem-solving abilities. 

  • Healthcare, hospitality, senior living, or customer service experience preferred. 

Ultimate Goal 

When residents, families, and visitors leave our community, they should be able to say: 

"They genuinely made me feel cared for."