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Google It Support Entry Level Jobs in Virginia (NOW HIRING)

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

... IT Support Techs are responsible for teaching and assisting customers with job-related and ... Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use * Email setup and use (web ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

DCA Technology Partners

Be Seen First

IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location ... Experience administering Microsoft 365 and/or Google Workspace (G Suite) * Ability to explain ...

Enabled Intelligence

IT Support Manager

Falls Church, VA · On-site

$100K - $130K/yr

IT Support Manager Location: Falls Church, VA Enabled Intelligence Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling to help our government and commercial ...

KBR

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

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Google It Support Entry Level information

What is a Google IT Support Entry Level?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are popular job titles related to Google It Support Entry Level jobs in Virginia?

For Google It Support Entry Level jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Google It Support Entry Level jobs in Virginia look for?

The top searched job categories for Google It Support Entry Level jobs in Virginia are:

What cities in Virginia are hiring for Google It Support Entry Level jobs?

Cities in Virginia with the most Google It Support Entry Level job openings:

Google It Support Entry Level jobs near you
Infographic showing various Google It Support Entry Level job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Title: Technical Support Analyst ; Location: Colonial Heights, VA - 100% ON SITE

Interon IT Solutions

Colonial Heights, VA • On-site

Contractor

Re-posted 18 days ago

Job description

Title: Technical Support Analyst

Location: Colonial Heights, VA

Key Responsibilities

  • Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call.
  • Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).
  • Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues.
  • Escalation: Recognize when a problem is beyond Tier 1 scope and route it to the appropriate specialist with clear, concise notes.
  • Knowledge Base Growth: Contribute to our internal \"How-To\" guides to help users (and the team) help themselves.

Technical Requirements:

  • Operating Systems: Proficiency in Windows 10/11 and macOS environments.
  • Software Suites: Strong troubleshooting skills in Microsoft 365 (Outlook, Teams, Excel) and cloud-based apps.
  • Networking Basics: A solid understanding of TCP/IP, DNS, VPN clients, and home Wi-Fi configurations.
  • Identity Management: Basic experience with Active Directory or Azure AD (password resets, unlocking accounts, group memberships).
  • Hardware Savvy: Ability to walk a user through cabling, docking stations, and peripheral setups over the phone.

Requirements & Qualifications

Minimum Qualifications

  • Education: Associate’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
  • Technical Proficiency: Hands-on experience troubleshooting Windows/MacOS environments and common hardware (desktops, and laptops).
  • Compliance Knowledge: Basic understanding of IT security principles and data privacy standards.
  • Preferred Skills
  • Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate.
  • Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting.
  • Physical Requirements
  • Ability to work 100% on-site with possible Telework options
  • Ability to lift and move computer equipment (up to 30 lbs.) and navigate classroom environments to perform installations.

Required/Desired Skills:

  • Empathy & Patience: The ability to remain calm and professional when dealing with frustrated or non-technical users.
  • Perform other duties as related to the Technology Services and as assigned by Manager of IT Services and/or Chief Information Officer.
  • Active Listening: Picking up on the "clues" a user gives to diagnose an issue they might not have the words to describe.
  • Clear Communication: The "Translate Tech-to-Human" skill—explaining complex fixes in simple, jargon-free language.
  • Multitasking: The ability to type accurate notes while speaking and navigating multiple screens.