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Google It Support Entry Level Jobs in Pennsylvania

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Pennrose

IT Support Specialist

Philadelphia, PA

Overview The IT Support Specialist is responsible for providing first-line support for end users. Supports end users through installation, configuration, and training services. Provides network ...

JGM

Operations IT Support Technician

Downingtown, PA

$22.25 - $30.50/hr

Key Responsibilities Hands-On IT Support (Primary Focus) * Provide in-person technical support across shop and office environments. * Troubleshoot issues directly with users and equipment on the ...

Pennrose

IT Support Specialist

Philadelphia, PA · On-site

Overview The IT Support Specialist is responsible for providing first-line support for end users. Supports end users through installation, configuration, and training services. Provides network ...

Pennrose

IT Support Specialist

Philadelphia, PA · On-site

The IT Support Specialist is responsible for providing first-line support for end users. Supports end users through installation, configuration, and training services. Provides network administration ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

Key Responsibilities Hands-On IT Support (Primary Focus) * Provide in-person technical support across shop and office environments. * Troubleshoot issues directly with users and equipment on the ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$28 - $36/hr

Key Responsibilities Hands-On IT Support (Primary Focus) * Provide in-person technical support across shop and office environments. * Troubleshoot issues directly with users and equipment on the ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$22.25 - $30.50/hr

Key Responsibilities Hands-On IT Support (Primary Focus) * Provide in-person technical support across shop and office environments. * Troubleshoot issues directly with users and equipment on the ...

Pennrose

IT Support Specialist

Philadelphia, PA

Overview The IT Support Specialist is responsible for providing first-line support for end users. Supports end users through installation, configuration, and training services. Provides network ...

Soni Resources

IT Support Specialist

Audubon, PA · On-site

$72.50K/yr

We are seeking an IT Technical Support Specialist to provide on-site support and ensure smooth day-to-day IT operations. This role serves as a key point of contact for hardware, software, and network ...

The Pennsylvania State University

$21.25 - $29/hr

... information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity. ARL is an authorized DoD SkillBridge ...

The Pennsylvania State University

$46.40K - $67.30K/yr

The role also provides direct IT support services with customers and users regarding all technology needs/issues, including but not limited to hardware and software break/fix, basic network and ...

Univest

IT Support Technician II

Souderton, PA · On-site

$25 - $30/hr

IT Support Technician II As an IT Support Technician II at Univest, you'll work in a hybrid role based in Souderton and be the go-to resource that keeps our teams connected, productive, and secure.

Pennian Bank

IT Support Technician I

Mifflintown, PA

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

Pennian Bank

IT Support Technician I

Mifflintown, PA · On-site

$17.75 - $24.50/hr

As an IT Support Technician, you'll be a go-to expert providing hands-on and remote technical support across the organization. You'll troubleshoot issues, deploy equipment, and ensure our employees ...

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Google It Support Entry Level information

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is a Google IT Support Entry Level position?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are the most commonly searched types of Google It Support jobs in Pennsylvania? The most popular types of Google It Support jobs in Pennsylvania are:
What are popular job titles related to Google It Support Entry Level jobs in Pennsylvania? For Google It Support Entry Level jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Google It Support Entry Level jobs in Pennsylvania look for? The top searched job categories for Google It Support Entry Level jobs in Pennsylvania are:
Google It Support Entry Level jobs near you
Infographic showing various Google It Support Entry Level job openings in Pennsylvania as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
IT Support Technician II

IT Support Technician II

Rhoads Industries, Inc.

Philadelphia, PA

$19.75 - $27/hr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Founded and family‐owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads’ capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state‐of‐the‐art resources and a 100+ year legacy of leadership.
As a member of the Rhoads team, you’ll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.
We are currently looking for an IT Support Technician II to join our dynamic, fast-paced, and growing team. The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for troubleshooting technical issues, supporting IT infrastructure, managing user accounts and devices, and assisting with technology implementations and onboarding activities.
The ideal candidate has strong technical knowledge, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced environment.
What You Will Be Doing
Technical Support amp; Operations
  • Provide Tier II/III support for hardware, software, network, and peripheral issues.
  • Troubleshoot and resolve technical problems using established diagnostic and research methods.
  • Document and track support requests through the IT ticketing system, ensuring timely resolution and communication.
  • Install, configure, maintain, and deploy computer systems, software, updates, and peripherals.
  • Build and maintain Windows workstation images for device deployments.
  • Support end-user helpdesk requests in person, by phone, and via email, including scheduled after-hours support as needed.
User Administration amp; Onboarding
  • Create and manage user accounts, groups, and permissions within Active Directory, Azure AD, and Microsoft 365.
  • Administer Exchange email accounts, Duo MFA profiles, Adobe accounts, and mobile device management (MDM) enrollment.
  • Coordinate technology onboarding and user training for new employees.
  • Ensure devices and accounts comply with company security standards and regulatory requirements.
Infrastructure amp; Systems Support
  • Assist with deployment and maintenance of IT infrastructure, including servers, networks, storage systems, and wireless technologies.
  • Support management of Active Directory Organizational Units (OUs), Group Policy Objects (GPOs), and SharePoint Online.
  • Assist with cloud application administration and systems development initiatives.
  • Prepare, deploy, track, and inventory desktops, laptops, mobile devices, and tablets.
  • Develop and maintain technical documentation, procedures, and user guides.
Additional Duties as Assigned
Your Background
  • Associate’s degree in Information Technology, Computer Science, or related field; equivalent experience and certifications may be considered.
  • Microsoft certification (any). Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) preferred.
  • US Citizenship required.
  • Minimum of 3 years of IT support experience in an environment supporting 200+ users.
  • Strong knowledge of Windows and Mac operating systems, Microsoft 365 applications, and common business software.
  • Working knowledge of Windows servers, wireless access points, CISCO Meraki, etc.
  • Experience with Active Directory, Group Policy, Exchange, and Microsoft cloud technologies.
  • Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPN, and wireless networking.
  • Experience troubleshooting desktops, laptops, printers, mobile devices, and related hardware.
  • Experience imaging and deploying devices in a networked environment.
  • Understanding of cybersecurity best practices, including password security and multi-factor authentication.
  • Strong communication, customer service, organizational, and problem-solving skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Ability to pass background screening.
  • OSHA 10 certification required upon hire (current certification preferred).
  • Experience with SharePoint Online, Microsoft Teams, OneDrive, and MDM platforms preferred.
  • Familiarity with iOS devices, cloud systems, and basic programming concept preferred.
  • Advanced cybersecurity knowledge and experience with wireless networking technologies preferred.
The Work Environment at Rhoads
  • The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  • Some physical activity is required, such as lifting and moving IT equipment.
  • May require occasional travel to other office locations.
  • Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving.
What Rhoads Can Offer You
At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.
Benefits include:
  • Competitive health insurance packages
  • 401k matching
  • PTO
Our Location
We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed “the coolest shipyard in America.”
For more information about Rhoads Industries and our opportunities please visit RhoadsInc.com and follow us on LinkedIn.
Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

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