ZipRecruiter

Log In

2

Remote Google It Support Jobs in Pennsylvania (NOW HIRING)

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google ...

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... supporting the daily needs of a diverse information technology customer base. Duties include, but ...

ATS Automation Tooling Systems Inc

IT Manager

Souderton, PA · On-site +1

$95.90K - $117.60K/yr

Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance to stakeholders. 7. Innovation & Emerging Technologies * Evaluate and implement emerging ...

ATS Automation

IT Manager

Souderton, PA · On-site +1

$95.90K - $117.60K/yr

Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance to stakeholders. 7. Innovation & Emerging Technologies * Evaluate and implement emerging ...

A.C. Coy

IT Project Manager - Remote

Pittsburgh, PA · Remote

$95.60K - $113.10K/yr

No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal ... Support knowledge transfer, documentation handoff, and stabilization activities to ensure longterm ...

A.C. Coy

IT Project Manager - Remote

Pittsburgh, PA · On-site +1

$95.60K - $113.10K/yr

No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal ... Support knowledge transfer, documentation handoff, and stabilization activities to ensure long-term ...

A.C.Coy Company

IT Project Manager - Remote

Pittsburgh, PA · Remote

$92K - $108.90K/yr

No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal ... Support knowledge transfer, documentation handoff, and stabilization activities to ensure ...

RIT Solutions

IT Project Manager

King Of Prussia, PA · On-site +1

$96.30K - $113.90K/yr

Oversee user training, documentation, and transition to operational support teams. * Reporting ... Experience with remote or hybrid service center models * ITIL certification or familiarity with ...

BetMGM

IT Auditor

Philadelphia, PA · Remote

As a valued team member, we're committed to giving you the resources and support you need to thrive ... The IT Auditor will serve as a value-added resource in designing and executing assurance ...

next page

Showing results 1-20

People also search for

All JobsRemote Google It Support JobsRemote Google It Support Jobs in Pennsylvania

Remote Google It Support information

What are the key skills and qualifications needed to thrive as a Remote Google IT Support Specialist, and why are they important?

To thrive as a Remote Google IT Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking fundamentals, and often a Google IT Support Professional Certificate or equivalent experience. Familiarity with tools like Google Workspace, remote desktop software, and ticketing systems is typically required. Excellent communication, problem-solving, and time management skills are essential for assisting users and resolving issues remotely. These competencies ensure efficient support delivery, high user satisfaction, and smooth IT operations in a distributed work environment.

What are the typical challenges faced in a Remote Google IT Support role, and how can new hires prepare for them?

One common challenge in a Remote Google IT Support position is troubleshooting technical issues without in-person access to users’ devices, requiring strong communication skills and creative problem-solving. New hires often need to quickly adapt to various collaboration tools and manage multiple support tickets simultaneously, all while maintaining clear documentation. To prepare, it’s helpful to become familiar with remote desktop software, cloud-based systems, and effective ways to explain technical concepts to users of all skill levels. Building a routine for ongoing learning and regularly reviewing Google’s latest updates can also set you up for success in this dynamic environment.

What is a Remote Google IT Support specialist?

A Remote Google IT Support specialist is a professional who provides technical assistance and troubleshooting services for computer systems, networks, and applications, primarily through online channels. They help users resolve IT issues, maintain systems, and ensure smooth operation of digital tools, often supporting Google products like Workspace, Chrome, and related technologies. Working remotely, they use chat, email, or video calls to assist clients or employees without being physically present. This role requires strong problem-solving skills, customer service abilities, and a solid understanding of IT fundamentals. Many specialists in this field have completed the Google IT Support Professional Certificate or similar training.

What is the difference between Remote Google It Support vs Remote Help Desk Technician?

AspectRemote Google It SupportRemote Help Desk Technician
CertificationsGoogle IT Support Professional Certificate, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentPrimarily remote, supporting Google products and servicesRemote or on-site, supporting various hardware/software issues
Industry UsageTech companies, Google-specific support rolesIT service providers, corporate IT departments
Search/Comparison IntentUnderstanding Google-specific support rolesGeneral IT support roles across industries

Remote Google It Support focuses on assisting users with Google products and services, often requiring Google-specific certifications. In contrast, Remote Help Desk Technicians provide broader IT support for various hardware and software issues across different industries. Both roles are remote-friendly but differ in scope, certifications, and employer focus.

What are the most commonly searched types of Google It Support jobs in Pennsylvania? The most popular types of Google It Support jobs in Pennsylvania are:
What are popular job titles related to Remote Google It Support jobs in Pennsylvania? For Remote Google It Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Google It Support jobs in Pennsylvania look for? The top searched job categories for Remote Google It Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Google It Support jobs? Cities in Pennsylvania with the most Remote Google It Support job openings:
Remote Google It Support jobs near you
IT Support Technician

IT Support Technician

Blink Health

Pittsburgh, PA • Remote

$20.75 - $28.75/hr

Other

Posted 20 days ago

Blink Health rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 97 rated pharmacies

Job description

Who You Are:

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience.

What you'll Do: 

  • Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.
  • Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.
  • Provide exceptional end-user support for our MacOS and Windows environment. 
  • Support mobile wireless devices such as iPhone and iPad devices.
  • Perform desk moves, setups, and changes for desktop hardware and equipment.
  • Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.
  • Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.
  • Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.
  • This role requires being onsite Monday-Friday during business hours.
  • Participate in on-call rotation for remote support on Saturdays 9am-5pm ET or 1pm-9pm ET.
  • May have to travel occasionally to provide IT support.

What You'll Need:

  • 5+ years' experience delivering end-user IT support services.
  • Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.
  • Experience managing desktops, laptops, within an enterprise onsite and remote environment.
  • Experience with MDM applications like Jamf and Intune is a plus.
  • Experience setting up and managing video conferences using Zoom.
  • Experience with Amazon Connect and Zendesk is a plus.
  • Experience with IT Asset tracking.
  • Experience supporting a large user community of remote users.
  • Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.
  • A drive to learn as you go in a fast-paced environment.

Apply