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Associates Degree In Information Technology Jobs in Pennsylvania

CREO GROUP

IT Technician

Chambersburg, PA · On-site

Associate degree in Information Technology or equivalent work experience * 1-3 years of IT support experience * Experience supporting Windows 10/11 * Basic understanding of Active Directory and ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

An associates degree in Information Technology, Computer Science, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are also beneficial.

Zeus Fire and Security

Director, IT

Paoli, PA

... and Gallaher & Associates of Tennessee. For more information, please visit Role Overview The ... Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree ...

Zeus Fire and Security

Director, IT

Paoli, PA · On-site

... and Gallaher & Associates of Tennessee. For more information, please visit Role Overview The ... Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree ...

Zeus Fire and Security

Director, IT

Paoli, PA · On-site

... and Gallaher & Associates of Tennessee. For more information, please visit Role Overview The ... Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree ...

Weiss-Aug

IT Technician - Tier 2

New Kensington, PA · On-site

... Associate degree in Computer Science, Information Technology, or equivalent experience. Preferred : • Preferred certifications: CompTIA A+, Network+, Security+, Microsoft certifications (MTA/MCP)

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

Associate's Degree in Information Technology or greater * Up-to-date knowledge of operating systems including Microsoft Windows, Microsoft Server, and hypervisor environments * Outstanding ...

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How much do associates degree in information technology jobs pay per hour?

As of May 28, 2026, the average hourly pay for associates degree in information technology in Pennsylvania is $29.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $35.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive with an Associate's Degree in Information Technology, and why are they important?

To thrive with an Associate's Degree in Information Technology, you need foundational knowledge in networking, hardware, software troubleshooting, and basic programming, typically supported by your degree and relevant internship experience. Familiarity with operating systems (such as Windows and Linux), office productivity suites, and certifications like CompTIA A+ or Network+ are highly valued. Strong problem-solving skills, attention to detail, and effective communication set candidates apart in IT support and administration roles. These skills ensure efficient technical support, enable smooth business operations, and facilitate clear collaboration with both technical and non-technical colleagues.

What types of entry-level positions are typically available to candidates with an Associate's Degree in Information Technology?

With an Associate's Degree in Information Technology, job seekers can pursue various entry-level roles such as IT support specialist, help desk technician, network technician, or junior systems administrator. These positions often involve troubleshooting hardware and software issues, supporting end-users, and assisting with network maintenance. Many organizations provide on-the-job training and opportunities for advancement based on performance and continued skill development, making these roles a great starting point for a long-term IT career.

What can you do with an Associate's Degree in Information Technology?

An Associate's Degree in Information Technology prepares graduates for entry-level roles in the IT industry, such as computer support specialist, network technician, help desk analyst, or IT technician. The program covers fundamentals like computer hardware, networking, software applications, and cybersecurity. Many graduates use this degree as a stepping stone to gain practical experience and may later pursue a bachelor's degree for advanced opportunities. Overall, it provides a solid foundation for a variety of technology-related careers.

What is the difference between Associates Degree In Information Technology vs Network Technician?

AspectAssociates Degree In Information TechnologyNetwork Technician
Required CredentialsAssociate's degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentOffice settings, labs, or remote workData centers, client sites, or office environments
Employer & Industry UsageEducational institutions, tech companies, government agenciesIT service providers, network installation companies, corporate IT departments

While an Associates Degree In Information Technology provides a broad foundation in IT concepts, a Network Technician focuses specifically on installing, maintaining, and troubleshooting network systems. The degree offers a wider range of career options, whereas the Network Technician role is more specialized and often requires specific certifications. Both roles are essential in the IT industry and often overlap in skills and work environments.

What are popular job titles related to Associates Degree In Information Technology jobs in Pennsylvania? For Associates Degree In Information Technology jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Associates Degree In Information Technology jobs in Pennsylvania look for? The top searched job categories for Associates Degree In Information Technology jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Associates Degree In Information Technology jobs? Cities in Pennsylvania with the most Associates Degree In Information Technology job openings:
Associates Degree In Information Technology jobs near you
Director of IT Business Operations

Director of IT Business Operations

Goodwill

Pittsburgh, PA • On-site

Full-time

Posted 9 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

576th of 663 rated non-profit organizations

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies".
We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
DEPARTMENT: Information Technology
POSITION SUMMARY:
The Director of IT Business Operations serves as a key member of the IT leadership team, responsible for the customer-facing and business operations functions of the department. This role owns Help Desk operations, performs technology procurement and asset lifecycle management, assists in IT policy development and serves as backup leadership across IT teams. The role assists the Senior Director in supporting the overall IT strategy and technology portfolio enhancing Goodwill SWPA's mission of empowering individuals through employment and training services.
Status: Regular, Full-time, Exempt.
Location: Workforce Development Center - 118 52nd St, Pittsburgh, PA 15201
External Hiring Range: $80,000 - $85,000
Schedule: Monday - Friday, 8 AM - 4 PM. Additional leadership support may be required, evenings and or weekends as needed.
Travel: Travel to retail locations and program sites within Goodwill SWPA territories required. Travel may be required on short notice.
RESPONSIBILITIES:Included but not limited to:
Department Leadership:
  • Provide backup leadership for other IT team members and functions as needed.
  • Oversee coordination of training of new employees that includes customer service, operations, best practices, and security.
  • Manage staff and consultants, preparing work schedules and assigning specific duties; encourage ongoing staff development.
  • Plan, direct, supervise, and coordinate work activities of subordinates, staff and consultants hired to act in support of Goodwill IT Department relating to the full complement of information technology operations including but not limited to recruiting, hiring, evaluating, training and developing, disciplining and firing employees.

Strategic Planning:
  • Assist the Senior Director in developing and implementing technology strategy.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, department heads, and/or staff members as necessary.
  • Plan, execute, and deliver assigned IT projects on time and within budget.

Help Desk:
  • Lead and manage first level support resources delivering first-contact support to all internal team members across all Goodwill SWPA locations.
  • Serve as escalation point for complex technical issues and high-priority incidents.
  • Foster a phone-call-first culture emphasizing direct communication and rapid resolution.

Support Operations:
  • Conduct performance evaluations and provide coaching and professional development for direct reports.
  • Establish and maintain service level standards, escalation procedures, and customer satisfaction metrics.

Technology Procrument:
  • Use department procurement processes to purchase technology and software facilitating Agency technology needs.
  • Develop and manage relationships with technology vendors and service providers.

Asset Management:
  • Maintain accurate inventory of technology assets and license assignments across the organization.
  • Manages Goodwill of SWPA's approved copier and print agreement (adds, moves, deletes).
  • Assist in supporting hardware and software asset lifecycle from acquisition through retirement and disposal.

Documentation:
  • Create and manage technical documentation, knowledge base articles, and training materials.
  • Ensure documentation supports compliance requirements including HIPAA, CARF, PCI-DSS, and cybersecurity standards.

Policies and Standards:
  • Assist in the development and lifecycle of IT policies, procedures, and standards.
  • Lead process improvement initiatives to enhance operational efficiency and service quality.
  • Keep staff informed of all Goodwill initiatives, policy changes and updates and other general company information.
  • Contribute to short and long-term organizational planning and strategy as a member of the management team.

QUALIFICATIONS:
Education and Years of Experience:
  • High School Diploma AND 10+ years of relevant expeirence.
  • Associates degree in Information Technology or other related field AND 6+ years of relevant experience.
  • Bachelors degree in Information Technology or other related field AND 3+ years of relevant experience.
  • Masters degree in Information Technology or other related field AND 2+ years of relevant experience.

Required:
  • Minimum 2 years of progressive experience in operations with demonstrated management responsibilities.
  • Minimum 2 years supporting technology in any aspect.
  • Proven track record of successfully completing large-scale technology projects.
  • Experience with enterprise business information systems (HRIS, accounting systems, or other SaaS platforms).
  • Strong technical depth combined with business acumen and strategic thinking ability.
  • Excellent vendor negotiation and contract management skills.
  • Demonstrated ability to remain calm and effective under pressure during escalations.
  • Strong written and verbal communication skills with a people-first culture approach.

Preferred:
  • Experience in nonprofit organizations or mission-driven environments.
  • Familiarity with HIPAA and/or CARF and PCI DSS compliance requirements.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:
  • Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel.
  • Candidates are expected to complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, prior to their first day of employment.
  • Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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