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Google Fiber Customer Service Jobs in Raleigh, NC

Triage Partners, LLC

Fiber Technicians

Durham, NC · On-site

Description Position at Triage Partners, LLC Fiber Service Installation Technician (1099) We are ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC

Description Fiber Service Installation Technician (1099) We are looking for experienced 1099 ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Durham, NC · On-site

Description Fiber Service Installation Technician (1099) We are looking for experienced 1099 ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Hyper Networks LLC

Fiber Splicing Technician

Durham, NC · On-site

$23 - $35/hr

Basic knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets ... services * Certified Fiber Optic Technician certification preferred * Certified as a BICSI ...

New

Triage Partners, LLC

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage Partners, LLC

Fiber Technicians

Durham, NC

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Brightspeed

Customer Service Technician

Lillington, NC · On-site

$14.50 - $19.50/hr

... service to many rural markets traditionally underserved by broadband providers, while delivering ... fiber network and creating a customer experience second to none. Check us out on the web!

Brightspeed

Customer Service Technician

Lillington, NC · On-site

$14.50 - $19.50/hr

... service to many rural markets traditionally underserved by broadband providers, while delivering ... fiber network and creating a customer experience second to none. Check us out on the web!

Afni

Remote Customer Service Representative

Raleigh, NC · On-site

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

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All JobsGoogle Fiber Customer Service JobsGoogle Fiber Customer Service Jobs in Raleigh, NC

Google Fiber Customer Service information

See Raleigh, NC salary details

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How much do google fiber customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for google fiber customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Google Fiber Customer Service?

As a Google Fiber Customer Service representative, your daily duties include assisting customers with account setup, billing inquiries, troubleshooting internet or television service issues, and escalating complex problems to specialized technical teams when needed. You'll typically interact with customers through phone, chat, and email, using internal tools to log cases and monitor progress. Working as part of a collaborative team, you may also contribute to knowledge bases and provide feedback on customer experience improvements. This role offers a dynamic environment where you learn continuously and play a key part in upholding Google Fiber's high standards for customer care.

What is a Google Fiber Customer Service?

A Google Fiber Customer Service job involves assisting customers with inquiries about Google Fiber's internet and TV services. Responsibilities include troubleshooting technical issues, handling billing questions, and providing general account support. Customer service representatives communicate via phone, chat, or email to ensure a seamless experience. Strong problem-solving skills and a customer-focused attitude are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Google Fiber Customer Service position, and why are they important?

To thrive as a Google Fiber Customer Service representative, you need strong communication skills, basic technical troubleshooting abilities, and experience in customer support environments. Familiarity with CRM systems, ticketing software, and Google Fiber's proprietary platforms is typically expected. Exceptional problem-solving, patience, and a customer-first attitude help individuals stand out in this role. These skills ensure timely resolution of customer issues, enhance user satisfaction, and support the company's reputation for reliable service.

Is Google Fiber good for working from home?

Google Fiber customer service roles often involve remote work, and the high-speed, reliable internet connection provided by Google Fiber can support work-from-home activities effectively. Having a stable internet connection is essential for tasks such as video calls, online training, and accessing cloud-based tools, making Google Fiber a suitable option for remote customer service jobs.
What are the most commonly searched types of Google Fiber Customer Service jobs in Raleigh, NC? The most popular types of Google Fiber Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Google Fiber Customer Service jobs in Raleigh, NC? For Google Fiber Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Google Fiber Customer Service jobs in Raleigh, NC look for? The top searched job categories for Google Fiber Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Google Fiber Customer Service jobs? Cities near Raleigh, NC with the most Google Fiber Customer Service job openings:
Google Fiber Customer Service jobs near you
Infographic showing various Google Fiber Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Outside Sales Representative, Residential

GFiber

Durham, NC • On-site

$66K/yr

Full-time

Re-posted 22 days ago

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The Opportunity: Represent Industry-Leading Connectivity
At GFiber, we deliver the country's most awarded internet, because of our singular focus on creating a truly different internet experience. We provide industry-leading customer satisfaction, symmetrical speeds, the reliability to meet the needs of the most internet heavy households, and our Core 1 Gig price hasn't changed since we launched in 2012. We are looking for driven, personable professionals who build meaningful community connections and are driven by uncapped sales bonus potential.
Compensation & Perks
We believe top talent deserves a "best-of-both-worlds" pay structure: a reliable base salary paired with uncapped sales bonus potential.
  • On-Target Earnings (OTE): This role has an OTE of $66,667 annually (composed of a $30,000 base salary + on target sales bonus).
  • Total Earning Potential: With our uncapped performance-based incentives and accelerators, total annual earning potential typically ranges from $66,667 to $100,000 for high-performing representatives.
  • To provide stability while you build your pipeline, new hires receive a $3,000 in guaranteed sales bonus upon completion of their first 60 days, with no minimum sales threshold.
  • Travel Support: Mileage reimbursement for travel within your assigned territory.
  • Team Perks: Enjoy catered lunches, local incentives, team outings, and regular team events.
A Clear Path Forward
High-performing representatives can have a clear path to promote into a Senior Outside Sales Representative role in as little as 6 months. You will also be eligible to apply for advanced roles such as Small Business Field Sales Representative or MDU Sales Executive as you advance. As we expand, your career can grow right along with our network.
The Role
This is an active, community-focused sales position. You will be the face of GFiber, engaging with residents to help them upgrade their home internet experience.
  • Territory Engagement: Meet residents at their homes to introduce them to GFiber's award winning internet services.
  • Relationship Management: Build and manage a lead pipeline, following up through various channels to ensure a great customer experience.
  • Market Strategy: Utilize Salesforce and modern sales tools to organize your day and maximize your impact.
  • Collaborative Success: Work closely with a supportive team to share best practices and reach market sales goals together.
  • Tools for Success: Company-provided laptop and mobile phone for work use during employment.
Who You Are
  • Goal-Oriented: You are self-motivated and enjoy the challenge of meeting and exceeding sales targets.
  • A Great Communicator: You can build rapport with others quickly and explain complex value simply.
  • Physical Requirements: Ability to travel and navigate assigned neighborhoods for extended periods, including ability to move across stairs and sidewalks, to meet with prospective customers.
  • Bilingual? ¡Vendedores bilingues son bienvenidos! Ability to communicate in both English and Spanish fluently is sought after in the Durham market.
Requirements
  • High school diploma or GED.
  • Valid driver's license and access to reliable transportation during the workday.
  • Ability to pass a motor vehicle record check that meets company standards.
  • Note: This role is not eligible for immigration sponsorship.

Ready to help us connect the Durham area? Apply today.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

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