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Google Fiber Customer Service Jobs in Raleigh, NC

Triage Partners, LLC

Fiber Technicians

Durham, NC · On-site

Description Position at Triage Partners, LLC Fiber Service Installation Technician (1099) We are ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC

Description Fiber Service Installation Technician (1099) We are looking for experienced 1099 ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Durham, NC · On-site

Description Fiber Service Installation Technician (1099) We are looking for experienced 1099 ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage-Partners

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage Partners, LLC

Fiber Technicians

Raleigh, NC · On-site

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

Triage Partners, LLC

Fiber Technicians

Durham, NC

Minimum 3-5 years of experience is preferred in service installation in the fiber, cable, satellite ... Exceptional communication & customer service skills * Cannot be afraid of heights and must be ...

CCI Systems, Inc.

Fiber Testing Technicians

Raleigh, NC · On-site

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

American Leak Detection

Be Seen First

Customer Service Representative

Moncure, NC · On-site

$20 - $25/hr

We are seeking a Customer Service Representative to answer customer questions, schedule ... Strong computer skills, including Service Titan, Word, Excel, Adobe, Google Sheets, etc.

MasTec Inc

Fiber Installation Technician

Raleigh, NC · On-site

The Fiber Installation Technician is responsible for installing, modifying, repairing, and ... Effectively cross-train on additional services to meet customer demand. * Positively represent ...

MasTec Inc

Fiber Installation Technician

Raleigh, NC · On-site

The Fiber Installation Technician is responsible for installing, modifying, repairing, and ... Effectively cross-train on additional services to meet customer demand. * Positively represent ...

MasTec Inc

Fiber Installation Technician

Raleigh, NC · On-site

The Fiber Installation Technician is responsible for installing, modifying, repairing, and ... Effectively cross-train on additional services to meet customer demand. * Positively represent ...

MasTec Inc

Fiber Installation Technician

Raleigh, NC · On-site

The Fiber Installation Technician is responsible for installing, modifying, repairing, and ... Effectively cross-train on additional services to meet customer demand. * Positively represent ...

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All JobsGoogle Fiber Customer Service JobsGoogle Fiber Customer Service Jobs in Raleigh, NC

Google Fiber Customer Service information

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How much do google fiber customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for google fiber customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Google Fiber Customer Service?

A Google Fiber Customer Service job involves assisting customers with inquiries about Google Fiber's internet and TV services. Responsibilities include troubleshooting technical issues, handling billing questions, and providing general account support. Customer service representatives communicate via phone, chat, or email to ensure a seamless experience. Strong problem-solving skills and a customer-focused attitude are essential for success in this role.

What are the typical daily responsibilities of a Google Fiber Customer Service?

As a Google Fiber Customer Service representative, your daily duties include assisting customers with account setup, billing inquiries, troubleshooting internet or television service issues, and escalating complex problems to specialized technical teams when needed. You'll typically interact with customers through phone, chat, and email, using internal tools to log cases and monitor progress. Working as part of a collaborative team, you may also contribute to knowledge bases and provide feedback on customer experience improvements. This role offers a dynamic environment where you learn continuously and play a key part in upholding Google Fiber's high standards for customer care.

What are the key skills and qualifications needed to thrive in the Google Fiber Customer Service position, and why are they important?

To thrive as a Google Fiber Customer Service representative, you need strong communication skills, basic technical troubleshooting abilities, and experience in customer support environments. Familiarity with CRM systems, ticketing software, and Google Fiber's proprietary platforms is typically expected. Exceptional problem-solving, patience, and a customer-first attitude help individuals stand out in this role. These skills ensure timely resolution of customer issues, enhance user satisfaction, and support the company's reputation for reliable service.

What are the most commonly searched types of Google Fiber Customer Service jobs in Raleigh, NC?

The most popular types of Google Fiber Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Google Fiber Customer Service jobs in Raleigh, NC?

For Google Fiber Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Google Fiber Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Google Fiber Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Google Fiber Customer Service jobs?

Cities near Raleigh, NC with the most Google Fiber Customer Service job openings:

Google Fiber Customer Service jobs near you
Infographic showing various Google Fiber Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Outside Sales Representative (In Person Hiring Event)

GFiber

Durham, NC • On-site

$66K - $73K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
We're excited to be hosting an in person hiring event for our Raleigh/Durham Direct Sales Representative roles!
Event Details:
- Date: August 25, 2026
- Time: You pick the time! (Time slots between 9am - 11pm ET and Noon - 4pm ET)
- Location: Our GFiber Offices
This is a fantastic opportunity to learn more about our company, the Direct Sales Representative opportunity, and connect directly with our hiring team. We'll be conducting interviews, sharing insights about our company culture, and answering any questions you may have about the application process.
Don't miss this chance to participate in this expedited hiring process! Continue below to APPLY NOW!
Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits!
Role Description
The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.
In this role, you'll:
  • Prospect residential customers by promoting GFiber's internet services.
  • Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
  • Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
  • Partner with team members to ensure a seamless customer experience.
  • Communicate the GFiber value proposition to customers.
  • Demonstrate knowledge of GFiber's network and technical deployment.

At a minimum we'd like you to have:
  • Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
  • A valid driver's license and access to reliable transportation during the workday.
  • Ability to pass a motor vehicle check that meets company standards.

It's preferred if you have:
  • Experience in sales, account management or customer service.
  • Experience in the ISP or telecom industry.
  • Proficiency in SalesForce or other industry leading lead management software.
  • Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
  • Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

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