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Google Call Center Jobs in Arizona (NOW HIRING)

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$18.61/hr

You will be working in a call center environment, assisting individuals and families by phone ... Computer navigation of various software applications, including but not limited to Google Suite or ...

AtWork

Inside Sales Representative

Mesa, AZ · On-site

$49K - $54K/yr

Keep records of all conversations in the call center database. * Cold and warm calling to potential ... Hands on experience with MS Office and Google Docs * Excellent organizational and multitasking ...

Acumen Haven

Call for Board Members

Chandler, AZ · On-site

$16.25 - $20.50/hr

... Google Sheets) ✔ Excellent documentation & project follow-up ✔ Experience leading teams and organizing successful events ✔ A collaborative spirit and great communication As a Board Member, you ...

I3infotek

Tax Collector 2

Phoenix, AZ · On-site

Previous two positions should each be at least one consecutive year in a fast paced call center ... Basic use of Microsoft Word, Excel and Google Workspace * Basic math skills are required - addition ...

Arizona Department of Administration

$18.61/hr

You will be working in a call center environment, assisting individuals and families by phone ... Computer navigation of various software applications, including but not limited to Google Suite or ...

IntraEdge

Senior AI/ML & IVR Engineer GCP

Scottsdale, AZ · On-site

$105K - $145K/yr

Experience with call center, telecom, or enterprise voice automation * Knowledge of infrastructure ... using Google Cloud Platform. You will work closely with data scientists, engineers, and product ...

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How much do google call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for google call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

What are the most commonly searched types of Google Call Center jobs in Arizona? The most popular types of Google Call Center jobs in Arizona are:
What are popular job titles related to Google Call Center jobs in Arizona? For Google Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Google Call Center jobs in Arizona look for? The top searched job categories for Google Call Center jobs in Arizona are:
What cities in Arizona are hiring for Google Call Center jobs? Cities in Arizona with the most Google Call Center job openings:
Google Call Center jobs near you
Infographic showing various Google Call Center job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Job Page

Arizona State Hospital

Phoenix, AZ • On-site

$18.61/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Job description

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
BENEFITS AND ELIGIBILITY SPECIALIST
(ELIGIBILITY INTERVIEWER)
Job Location:
Division of Benefits and Medical Eligibility (DBME)
Family Assistance Administration (FAA)
Maricopa 1 Customer Care Center
8620 North 22nd Avenue, Phoenix, Arizona 85021 or
125 East Elliot Road, Chandler, Arizona 85225
Posting Details:
Salary: $18.6159/Hourly ($38,721.07 Annually) Grade: 18 Closing Date: August 7, 2026
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov ; or click on the link here to view 'Our DES' video. Come Join the DES Team!
If you enjoy helping people and being recognized for your efforts, a customer service career at the Arizona Department of Economic Security (DES) is the job for you.
As an Eligibility Interviewer, you will determine eligibility for Arizonans in need of Nutrition Assistance, Medical Assistance and/or Temporary Assistance to Needy Families. This is an ideal position for an individual who is highly motivated, has decision-making skills, can work independently and multi-task in a fast-paced call center environment, and can provide quality interaction and communication with our clients.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
  • You will be working in a call center environment, assisting individuals and families by phone.
  • You will be attending paid classroom training with on the job training (learning by doing).
  • Provide excellent customer service by phone to individuals and families facing challenging and personal situations.
  • Collect and gather information to conduct interviews to make eligibility determinations for Medical Assistance, Nutrition Assistance, and Cash Assistance.
  • While talking to the individuals and families by phone, you will complete the application process and interview process, by entering data on a computer and accessing multiple screens.
  • Adhere to agency standards in a high-volume call center, measured by metrics, attendance, service levels, accuracy, and timeliness.

Knowledge, Skills & Abilities (KSAs):
Knowledge in:
  • Customer service practices.
  • Computer navigation of various software applications, including but not limited to Google Suite or Microsoft.
Skills in:
  • Strong written and verbal communication.
  • Customer friendly, empathetic and patient.
  • Computer experience; typing, navigating and using multiple computer systems on multiple screens while talking to the client by phone.
  • Core math skills, including but not limited to, addition, subtraction, multiplication and division.
Ability to:
  • Evaluate and make appropriate decisions (or determinations).
  • Access, maintain, review and interpret information.
  • Work independently as well as interacting with others on a team.
  • Review and explain eligibility requirements with applicants of diverse backgrounds and guide them to resources as part of the interview process.

Selective Preference(s):
The ideal candidate for this position will have:
  • One (1) year of experience performing eligibility reviews or one (1) year of customer service experience.
  • A High School Diploma or GED.

Pre-Employment Requirements:
  • If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
  • Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Jennifer Honhoinewa at JHonhoinewa@azdes.gov .
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-356-6674. Requests should be made as early as possible to allow time to arrange the accommodation.

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