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Goodwill Jobs in Springfield, TN (NOW HIRING)

Goodwill

eCommerce Team Member I

Nashville, TN · On-site

Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adhering to Goodwill's values. * Attention to Detail - Attends to ...

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Goodwill information

See Springfield, TN salary details

$41.1K

$81.3K

$116.2K

How much do goodwill jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in Springfield, TN is $81,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Springfield, TN? The most popular types of Goodwill jobs in Springfield, TN are:
What job categories do people searching Goodwill jobs in Springfield, TN look for? The top searched job categories for Goodwill jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Goodwill jobs? Cities near Springfield, TN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Springfield, TN as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $81,329 per year, or $39.1 per hour.

Retail Production Associate

Goodwill Industries of Middle Tennessee

Clarksville, TN • On-site

$13 - $16.50/hr

Full-time

Re-posted 17 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

405th of 769 rated non-profit organizations

Job description

Job Location
Tiny Town
Job Summary:
The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. This role focuses on meeting quota driven production expectations while maintaining the highest standards of quality, accuracy, and safety, following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and quality first production, supporting backroom and production operations to ensure merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.
Job Description
Essential Functions
Production & Merchandise Preparation
  • Support the delivery of efficient, high-quality production output during assigned shifts by helping maintain a clean, organized, and safe production environment.
  • Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.
  • Work in a quota-driven production environment, consistently meeting productivity expectations while maintaining quality as the top priority.
  • Use approved pricing tools or point-of-sale (POS) systems to ensure accurate and consistent pricing.
  • Prepare merchandise to be shop-ready, ensuring accuracy, presentation, and compliance with established guidelines.
  • Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow.
  • Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor.

Production Operations & Daily Workflow
  • Complete assigned production tasks to support overall store readiness, sales, and inventory flow throughout the shift.
  • Support opening and closing routines related to production and backroom operations to ensure consistent daily readiness.
  • Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.

Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors, including proper lifting techniques and use of equipment and tools.
  • Report hazards, injuries, equipment concerns, or quality issues to store leadership promptly.
  • Follow production standards, pricing integrity, and merchandise handling procedures to support a safe, compliant, and high-quality operation.

Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications
Required Skills
Education
  • High School Diploma or equivalent preferred.

Experience
  • Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.

Knowledge and Skills
  • Ability to follow established production processes, procedures, and safety guidelines with consistency and attention to detail.
  • Ability to work accurately in a quota-driven environment where quality is the top priority.
  • Strong attention to detail for accurate sorting, pricing, and preparation of Softline and Hardline merchandise.
  • Ability to remain focused while performing repetitive production tasks in a fast-paced environment.
  • Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License
  • High school diploma or equivalent preferred.
  • Previous experience working in quota-driven or manufacturing-style production environments preferred.
  • Experience working in fast-paced, high-volume environments with productivity expectations preferred.
  • Prior nonprofit or mission-based retail experience is a plus.
  • Experience using pricing tools, point-of-sale (POS) systems, or handling transactions preferred.
  • Experience with task-based, repetitive work requiring consistency, accuracy, and quality control preferred.
  • Bilingual language skills are preferred.

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