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Goodwill Jobs in Springfield, TN (NOW HIRING)

Goodwill

Donation Express Lead

Nashville, TN · On-site

To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles ...

New

Goodwill

Key Holder

White House, TN · On-site

$13.50 - $16.75/hr

... with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ready ...

Goodwill

Key Holder

Clarksville, TN · On-site

$12.25 - $15.25/hr

... with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ready ...

Goodwill

Key Holder

Springfield, TN · On-site

$13.25 - $16.50/hr

... with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ready ...

Goodwill

eCommerce Team Member I

Nashville, TN · On-site

Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adhering to Goodwill's values. * Attention to Detail - Attends to ...

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All JobsGoodwill JobsGoodwill Jobs in Springfield, TN

Goodwill information

See Springfield, TN salary details

$41.1K

$81.3K

$116.2K

How much do goodwill jobs pay per year?

As of Aug 6, 2026, the average yearly pay for goodwill in Springfield, TN is $81,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Springfield, TN? The most popular types of Goodwill jobs in Springfield, TN are:
What job categories do people searching Goodwill jobs in Springfield, TN look for? The top searched job categories for Goodwill jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Goodwill jobs? Cities near Springfield, TN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Springfield, TN as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $81,329 per year, or $39.1 per hour.

Donation Express Lead

Goodwill

Nashville, TN • On-site

Other

Posted 3 days ago

New

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

673rd of 767 rated non-profit organizations

Job description

Donation Express Lead

The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.

Essential Functions
  • Travel to the DEC sites to monitor the performance of the attendants.
  • Ensure that all donation centers are staffed, supplied, organized.
  • Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling.
  • Fills in as DEC Attendant to achieve 100% staffing.
  • Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager.
  • Transport supplies to the donation centers, as needed.
  • Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers.
  • Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.
  • Maintain a clean and safe work environment.
  • Regular, reliable attendance, as defined in Goodwill's attendance policy.
Minimum Qualifications

Required Skills:

Education

  • High school diploma is required.

Experience

  • One (1) year of experience working with and effectively managing people is required.

Knowledge and Skills

  • Self-motivated to work independently toward agreed upon goals and objectives.
  • Self-manage time and prioritize goals.
  • Must be able to carry/lift loads of over 50 pounds frequently.
  • Must be able to push/pull loads of over 50 pounds frequently.
  • Must be able to effectively train attendants to be valuable and productive employees of Goodwill.
  • Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis.
  • Must have the ability to effectively problem solve and react to dynamic conditions.
  • Must have own transportation and ability to transport self to all assigned attended donations centers.
  • Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees.
  • Must be physically able to meet the above physical factors of the job.
  • Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.

What Goodwill Of Central & Southern Indiana employees say

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