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Goodwill Jobs in Jackson, TN (NOW HIRING)

Goodwill

Key Holder

Lexington, TN · On-site

$10.75 - $13.50/hr

... with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ready ...

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Goodwill information

See Jackson, TN salary details

$41.3K

$81.7K

$116.7K

How much do goodwill jobs pay per year?

As of Aug 12, 2026, the average yearly pay for goodwill in Jackson, TN is $81,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Jackson, TN? For Goodwill jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Jackson, TN look for? The top searched job categories for Goodwill jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Goodwill jobs? Cities near Jackson, TN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Jackson, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,719 per year, or $39.3 per hour.

Donation Express Attendant

Goodwill Industries of Middle Tennessee

Jackson, TN

$13.25 - $16.75/hr

Full-time

Re-posted 5 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

407th of 771 rated non-profit organizations

Job description

Job Location

Jackson West University DEC

Job Summary:

The Donation Express Attendant will provide for the most consistent daily acquisition of donations at the Donation Express Centers. To represent Goodwill's commitment to hospitality by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.

Job Description

EssentialFunctions
  • Exhibit hospitality and a high level of customer service awareness, including being courteous and appreciative to all donors, providing donation receipts, and greeting donors promptly and cheerfully, and handling all donated items with care and gratitude.
  • Be prompt and consistent in attendance.
  • Work the scheduled hours and open and close the site on schedule.
  • Decline donations graciously when appropriate, while following Goodwill's policy for non-acceptable items.
  • Sort and secure donations as designated by the Director of Donations, DEC Manager and Supervisor(s).
  • Accurately record all donations and assist with the completion of daily donation summary sheets in a timely manner.
  • Communicate activity of donation center by calling in donor count every work day.
  • Organize DEC supply table and communicate the needs of the collection center or hazards to a Supervisor on a timely basis.
  • Assist transportation staff in sweeps and exchange of trailers where applicable.
  • Maintain a clean and safe work environment by sweeping/picking up inside and immediate area outside the DEC site and on the property.
  • Attend all mandatory DEC meetings designated by the Supervisor.
  • Distribute flyers, handouts, and other written information about Goodwill to donors as directed by management.
  • Continually and effectively communicate Goodwill's mission to donors.
  • Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
  • Other duties as assigned by management.
Minimum Qualifications

Required Skills:

Education

  • None

Experience

  • One (1) year of experience working with the public is desired.

Knowledge and Skills

  • Must be able to lift/carry over 50 lbs.
  • Must be able to push/pull loads of over 50 lbs.
  • Work with people in a professional manner.
  • Must be self-motivated to work independently toward agreed upon goals and objectives.
  • Must be able to read, write, and perform simple addition in order to complete required paper work.
  • Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.
  • Must display the ability to work by one's self without constant supervision.
  • Must have ability to understand and recognize the difference between acceptable and unacceptable donations and communicate this to the donor.
  • Must provide for own transportation to all assigned donations centers.
  • Excellent interpersonal skills with ability to relate well with all people, including clients and employees.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • Experience working outdoors is preferred.

What Goodwill Industries Of Middle Tennessee employees say

Pay

Benefits

Hours and flexibility

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