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Goodwill Jobs in Springfield, TN (NOW HIRING)

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Goodwill information

See Springfield, TN salary details

$41.1K

$81.3K

$116.2K

How much do goodwill jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in Springfield, TN is $81,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Springfield, TN? The most popular types of Goodwill jobs in Springfield, TN are:
What job categories do people searching Goodwill jobs in Springfield, TN look for? The top searched job categories for Goodwill jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Goodwill jobs? Cities near Springfield, TN with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Springfield, TN as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $81,329 per year, or $39.1 per hour.

$14.50 - $17.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

405th of 769 rated non-profit organizations


Job description

Job Location

Cockrill Bend- Outlet II

Job Summary:

The Housekeeping Associate is responsible for maintaining a clean, safe, and orderly environment across Goodwill Industries of Middle Tennessee facilities. This role may support retail stores, the Opportunity Campus, the Cockrill Bend warehouse and operations center, administrative offices, training spaces, restrooms, and other assigned areas. The associate ensures that all spaces meet Goodwill's cleanliness standards to support positive customer, employee, trainee, and donor experiences.
The Housekeeping Associate will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, leadership, and persons served.

Job Description

Essential Functions:

General Cleaning & Facility Maintenance
  • Perform routine cleaning tasks including sweeping, mopping, dusting, vacuuming, and wiping down surfaces in all assigned areas.
  • Clean and disinfect restrooms, breakrooms, training areas, and high-touch surfaces.
  • Maintain cleanliness of entrances, sidewalks, back rooms, hallways, stairwells, andpublic areas.
  • Empty trash and recycling containers; replace liners and transport waste to proper disposal locations.
  • Maintain inventory of cleaning supplies and notify supervisor when items need replenishing.
  • Follow all safety and sanitation policies, procedures, and guidelines.
Retail Store Responsibilities (as assigned)
  • Ensure sales floors, fitting rooms, customer restrooms, donation areas, and employee areas are kept clean and orderly.
  • Assistwith cleaning store fixtures, shelving, windows, mirrors, and flooring.
  • Support store leadership inmaintaininga safe and welcoming shopping environment.
Opportunity Campus Responsibilities (as assigned)
  • Clean classrooms, training spaces, offices, restrooms, hallways, andshared areas.
  • Support readinessoftraining rooms by ensuring cleanliness and proper setup.
  • Maintain cleanliness of public and staff areas to support program delivery.
Cockrill Bend Warehouse & Operations Responsibilities (as assigned)
  • Sweep, dust, andmaintaincleanliness of warehouse floors, aisles, and work areas.
  • Assistwith cleaning employee restrooms, breakrooms, and locker areas.
  • Support sanitation needs around production lines, baling areas, and dock spaces as directed.
  • Follow all safety practicesrequiredin high-traffic industrial environments.
Other Responsibilities
  • Report maintenance or safety concernsimmediately(e.g., spills, leaks, broken fixtures, hazards).
  • Safely useand store cleaning equipment (buffers, vacuums, floor scrubbers, etc.) when trained and authorized.
  • Perform other duties as assigned to support cleanliness and safety across Goodwill facilities.
Qualifications
  • Ability to work independently and follow a daily or weekly cleaning schedule.
  • Ability to lift, push, or pull up to 25-50 lbs. and stand, bend, or reach for extended periods.
  • Ability to work in both retail,officeand industrialenvironmentsassigned.
  • Commitment tomaintaininga clean, safe, and positive environment for all.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or Equivalent, preferred.

Experience

  • Prior housekeeping or janitorial experience preferred but not required.

Knowledge and Skills

  • Ability tosolve problems, prioritize, and be able to multi-task.
  • Ability to work independently with minimal supervision.

Work Environment

  • May work in retail stores, training campuses, offices, or warehouse settings.
  • May be exposed to cleaning chemicals, dust, noise, varying temperatures, and warehouse equipment when assigned to operational facilities.
  • Personal protective equipment (PPE) may be required depending on location.

What Goodwill Industries Of Middle Tennessee employees say

Pay

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