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Goodwill Jobs in Springfield, TN (NOW HIRING)

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Goodwill information

See Springfield, TN salary details

$41.1K

$81.3K

$116.2K

How much do goodwill jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in Springfield, TN is $81,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Springfield, TN? The most popular types of Goodwill jobs in Springfield, TN are:
What job categories do people searching Goodwill jobs in Springfield, TN look for? The top searched job categories for Goodwill jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Goodwill jobs? Cities near Springfield, TN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Springfield, TN as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $81,329 per year, or $39.1 per hour.

Donations Services Driver Assistant

Goodwill Industries of Middle Tennessee, Inc.

Nashville, TN • On-site

$15.25 - $18.25/hr

Other

Re-posted 25 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

405th of 769 rated non-profit organizations

Job description

Job Location
Lifsey-Donations Management
Job Summary:
The Donation Services Driver Assistant will travel with and assist the Donation Services Drivers in providing a consistent acquisition of donations through our pickup program. To represent Goodwill by assisting donors in an efficient, friendly manner when picking up donated goods from homes, businesses and donation drives. To safeguard donations by sorting and packing them in proper receptacles and onto the trucks. To offer donors excellent customer service and donation receipts for their items. To maintain records of the number of donations received and locations of internal drop-offs.
Job Description
ESSENTIAL FUNCTIONS
  • Exhibit a high level of customer service awareness, including being courteous and appreciative to all donors, calling when in route, providing donation receipts, and greeting donors.
  • Carry, sort and pack donations as designated by Donation Services leadership.
  • To handle all donations with care assuring the highest potential of utility.
  • Decline donations graciously when appropriate.
  • To communicate Goodwill's mission to donors
  • Assist with the completion of daily donation tracking and other reports as required in an accurate and timely manner.
  • Assist driver and store in unloading of donated goods and/or materials.
  • Assists the driver in safely operating the trucks such as truck backups, reading directions and closing out dispatches on tablets. Guides driver into position and immediately communicates potential hazards to the driver.
  • Uphold the safety of the work areas and trucks by following company policies and procedures.
  • Follow all rules and regulations of the road including local, state, and federal laws.
  • Provide prompt accurate feedback to supervisor on any obstacles, concerns or violations of company policies.
  • Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
  • Regular, reliable attendance, as defined in Goodwill's attendance policy.
  • Being flexible with the ability to work Community and Fundraising Donation Drives on Saturdays.
  • Other duties as assigned by management
MINIMUM REQUIREMENTS
Required Skills
Education
  • High School diploma or GED is required. (at least 2 years of positive experience as a Mover or certification in a like field may be substituted.)
Experience
  • Six (6) months experience in material handling is required
Certifications and Licenses
Knowledge and Skills
  • Ability to complete tasks regularly using manual dexterity when loading and unloading items from the truck.
  • Ability to follow verbal instructions and work as a team member. Knowledge of road safety.
  • Ability to learn new processes quickly.
  • Ability to lift or carry loads weighing over 50 pounds continuously.
  • Ability to push or pull loads weighing over 50 pounds continuously.
  • Ability to communicate effectively with other employees.
  • Ability to provide a consistently mature, neat, clean image for the department.
  • Ability to travel to other locations as needed. Strong customer service and interpersonal skills.
  • Ability to read and do basic math (addition, subtraction, multiplication, and division).
  • Must know and use proper lifting techniques to avoid injury.
  • Must have sufficient stamina for steady work pace through an entire shift.
  • Ability to work outdoors in wet, hot cold and /or humid weather conditions.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
  • Previous experience working with the public and the ability to work with people in a professional manner is preferred.

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