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Goodwill Jobs in Springfield, OR (NOW HIRING)

Cintas

Service Manager

Eugene, OR · On-site

... goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with ...

Cintas

Service Manager

Eugene, OR

... goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with ...

All JobsGoodwill JobsGoodwill Jobs in Springfield, OR

Goodwill information

See Springfield, OR salary details

$45K

$89.1K

$127.3K

How much do goodwill jobs pay per year?

As of Jul 14, 2026, the average yearly pay for goodwill in Springfield, OR is $89,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Springfield, OR? For Goodwill jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Springfield, OR look for? The top searched job categories for Goodwill jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Goodwill jobs? Cities near Springfield, OR with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Springfield, OR as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $89,136 per year, or $42.9 per hour.

LEAD CUSTOMER SERVICE ASSOCIATE - GREEN ACRES

Goodwill of Lane & South Coast Counties & Alaska

Eugene, OR • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Lead Customer Service Associate - Goodwill Industries of Lane & South Coast Counties & Alaska

Job Description
Are you ready to coach an inclusive retail team in a fast-paced environment that’s always changing? Teach and model customer service skills for your team, while supporting store operations.

Job Summary
Are you ready to be a leader and invest in your future? Support an inclusive retail team in a fast-paced environment that keeps you engaged with work that’s always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to make a real impact. Work in a culture of kindness and respect for employees and customers with diverse backgrounds, skills, and challenges.

Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities. We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development.

Essential Duties and Responsibilities
• Coach and lead employees, including providing training for employees, program participants, and volunteers.
• Ensure customer service excellence and a welcoming shopping environment. Effectively answer customer questions and support store operations.
• Assist with store functions, as needed, including accepting and sorting donations, preparing merchandise for sale, stocking the store, conducting sales, register duties, cleaning, and opening and closing tasks.
• Support management with operations and inventory management, count registers and deposits, and process paperwork.

Job Requirements
• 18 years of age or older.
• Eligible to work in the United States (must provide required documentation).
• Able to speak, read, and write in English.
• Pass a criminal background check (some records are acceptable).
• Pass a drug screening for all federally controlled substances, including cannabis (THC).
• Skills in math to accurately count cash.

Experience
• Minimum six months related experience.
• Experience at Goodwill, including tenure, training, and development, may be weighted or preferred.

Certificates, Licenses, and Registrations
• CPR/First Aid/AED certification or ability to become certified.

Physical Demands of Work
• Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance.
• Stand and walk.
• Speak and hear.
• See things close and in color, adjust focus, with peripheral vision and depth perception.
• Use hands to feel objects, tools, or controls, and reach with hands and arms.
• Use telephone, cash register, handheld pricing/tagging machine, paper, pens, and other office and retail equipment.
• Ability to perform the essential duties of the positions, with or without reasonable accommodations.

Work Environment
• Indoor and outdoor at warehouse, store sales floor, office, production area, and surrounding grounds.
• Limited hazards due to lifting, pulling, and pushing merchandise by self or others.
• Potential exposure to dust or airborne particles and outside weather conditions.
• Fluctuating temperatures based on work location.
• Noise level is usually loud.
• Hectic and fast-paced, with frequently short deadlines.
• Regular instances of critical and unusual situations.

Work Hours
In addition to weekdays, must have availability on weekends, evenings, and holidays.

Goodwill Industries has a zero-tolerance drug and alcohol policy. All job offers are contingent on passing a background check including a drug and alcohol test that includes screening for THC. 

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