Gift Store Manager Jobs in Springfield, OR (NOW HIRING)

Description

1. Working Title of this Position:  Retail Manager/General Manager 

3. Position is Full Time: Yes

4. Wage Range: Compensation Committee Determination

5. General Summary: The position provides operational, financial and organizational direction to our Olive Street Home, Garden and Gift retail store. Key areas of leadership are:  merchandising, customer service, retail purchasing, safety which includes expense and loss control, profit management, budget planning, demand forecasting and personnel supervision in order to ensure efficient and economically sound operations. This position directs the overall activities to include merchandising, display, sales, inventory levels, maintenance of cash receipts and cash reconciliation. 

This role is the commercial and operational lead for the whole Retail business. This role requires careful and fine-tuned fiscal management practices in place at all times. Finally, the Retail store is the heart of the company, the community facing center and as such must be represented and managed in this way while running financially sound. The new Manager/General Manager Retail will be responsible for all of the activities.

6. Essential Job Functions: 

a. Member of Leadership Team

Expected to meet weekly with all other Leadership Team members

Expected to provide weekly, monthly, quarterly financial/commercial operational updates

Expected to monitor and report on stock levels, turns and margin

Expected to be challenged on ideas and plans for Retail

Expected to regularly update and share changes in demand forecasting, as well as propose solutions to gain/regain positive growth

Expected to have ideas challenged by colleagues and leadership during Leadership Meetings

Expected to bring positive attitude and focus and solution-based results

Expected to put company priorities first

b. Acts as the chief Retail advisor to Leadership Team and keeps them informed of major issues, problems and concerns is a must; this happens regularly with leadership colleagues and the new GM Retail must be prepared to propose, defend and execute plans.

c. On-going commercial/sales demand forecasting

d. Strong Retail Pro and Excel Skills

e. Personnel Management

Plays an active role in the hiring and training all new employees.

Responsible for making sure performance reviews carried out and completed in a timely manner.

Recommends various personnel actions including, but not limited to scheduling, recruitment/promotions/talent development/terminations in collaboration with HR, performance appraisals, promotions, transfers and vacation schedules.

f. Budget Planning

Responsible for Demand Forecasting with CFO and CEO

Responsible for monitoring labor, advertising, purchasing, events, inventory and store fixture budgets

g. Merchandising

Responsible for store layout design, look and feel to successfully drive sales

Responsible for procuring fixtures in order to display product most effectively

Responsible for making sure store signage is appropriately displayed for best viewing

Responsible for how product is displayed - the look of the store

Finding ways to cross merchandising product - garden/houseware

h. Safety and Loss Control

Follow OSHA regulation on an ongoing basis

Developing effective strategies for loss prevention; both internal and external

Responsible for store security 

i. Purchasing and Inventory - Manage the ordering, receiving, stocking, pricing, advertising, and researching of all retail merchandise selections; assist in the formulation of policies related to marketing of merchandise.

Monitor and control inventory levels

Attend trade shows in order to seek out new product

Manage periodic physical inventories.

j. Marketing - together with Marketing Manager

Responsible for scheduling and making sure sales/promotions are carried out

Making sure the DTE brand is emphasized

Responsible for scheduling events

Responsible for content in various marketing approaches - social media, website, print advertising, TV and radio advertising

Plans and coordinates all sale programs; manage and coordinate special sale events, Home and Bridal Shows, and visual presentations in terms of advertising, store layout, and merchandising.

k. Customer Service and Sales

Responsible for meeting or exceeding sales goals. Maintains daily sales records.

Implements and monitors customer service goals and objectives.

7. Other Duties the Employee must perform:

a. Follows all company policies and sees that employees do the same.

b. Evaluates policies and procedures and makes recommendations for increased savings and cost reductions.

c. Other duties as assigned.

8. Required Skills, Licenses or Certificates: A high school diploma or equivalent required. A University degree preferred. Requires five (5) years of retail management experience at a senior retail level. Expected to learn and have an excellent knowledge of product line, benefits and usage. The General Manager must be able to handle retail mathematics with a high degree of accuracy.