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Goodwill Jobs in Spring Hill, TN (NOW HIRING)

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Goodwill information

See Spring Hill, TN salary details

$40.9K

$81K

$115.7K

How much do goodwill jobs pay per year?

As of Aug 22, 2026, the average yearly pay for goodwill in Spring Hill, TN is $80,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $97,300.00 per year, depending on experience, location, and employer.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Spring Hill, TN?

For Goodwill jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Goodwill jobs in Spring Hill, TN look for?

The top searched job categories for Goodwill jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Goodwill jobs?

Cities near Spring Hill, TN with the most Goodwill job openings:

Goodwill jobs near you
Infographic showing various Goodwill job openings in Spring Hill, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $80,977 per year, or $38.9 per hour.

Community Support Specialist

Goodwill Industries of Middle Tennessee

Nashville, TN

Full-time

Re-posted 22 hours ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

416th of 781 rated non-profit organizations

Job description

Job Location

Lifsey Building - Career Solutions

Job Summary:

This position supports the mission of Goodwill by acting as a liaison between Goodwill Industries of Middle Tennessee - Mission Integration and external resources as needed for client success. This position will identify needed services and supports to help employees with disabilities or other barriers be productive in the job setting by coordinating support services. The Community Support Specialist will have an extensive working knowledge of support services available to adults with intellectual and developmental disabilities, life barriers, and/or disabilities that impact decision making. This position advocates for employees with disabilities and those who have barriers to employment.
The Community Support Specialist will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.

Job Description

Essential Functions

  • Works within compliance standards for Goodwill Industries of Middle Tennessee.
  • Maintains employee confidentiality
  • Partners with employees and relevant stakeholders to identify needed supports and direct services to meet goals for employment.
  • Assists with the development, coordination, and facilitation of company-wide trainings related to employee support services, disability awareness, workplace inclusion, and other Mission Integration initiatives.
  • Collaborates with Social Services community partners to meet needs of employees with disabilities or barriers to success.
  • Identifies and responds appropriately to situations involving abuse, neglect, exploitation, self-harm, or other safety concerns, including coordination with Adult Protective Services, law enforcement, healthcare providers, or other appropriate agencies.
  • Conducts thorough and objective on-site visits and observations with employees to assess their current situation to determine needs for external supports.
  • Complete assessments of individual strengths and needs to develop, implement, and maintain employment of individuals with disabilities.
  • Researches, develops, and maintains relationships and partnerships with community organizations and service providers to connect employees with supportive resources and services that promote employment success and stability.
  • Maintains complete, accurate, and up-to-date employee records to effectively document case activity and support decisions.
  • Assesses and refers employees for appropriate external services as needed.
  • Coordinates and collaborates with all sectors of the organization.
  • Monitors employee progress toward established goals: short term or ongoing
  • Ability to Adapt to variable schedule based on organizational needs
  • Attends work regularly and in a timely manner.
  • Performs other duties as assigned or appropriate.

Minimum Qualifications

Required Skills

Education

  • Bachelor's Degree in Social Work, Human Services or related field.

Experience

  • Three (3) years experience with intellectual and developmental disabilities and case management.
  • Experience in human services resource collaboration.
  • Training experience preferred.
  • Crisis Navigation experience preferred.

Knowledge / Skills

  • Excellent verbal and written communication skills including proficiency in Microsoft Word and Microsoft products.
  • Excellent technology skills including the ability to learn new database and records keeping software.
  • Ability to work within a team setting and be productive/self directed in an independent work environment.
  • Able to effectively communicate and interact with persons of various backgrounds and experiences.
  • Able to organize, establish and manage priorities attending community events, internal meetings and supporting staff as required.
  • Must be able to pass a national background check ensuring no criminal history.
  • Must not be identified as a perpetrator on the national sexual abuse or elderly abuse registries.
  • Must be able to pass a pre-employment drug screen.
  • Reliable transportation to be able to travel throughout the Goodwill of Middle Tennessee community.
  • Must be able to successfully pass a background check consistent with organizational policy and applicable law.

Certifications and Licenses

  • A valid Driver's License is required.

What Goodwill Industries Of Middle Tennessee employees say

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