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Goodwill Supervisor Jobs in California (NOW HIRING)

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What are the key skills and qualifications needed to thrive as a Goodwill Supervisor, and why are they important?

To thrive as a Goodwill Supervisor, you need experience in retail management, knowledge of inventory control, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic Microsoft Office applications is typically required. Leadership, strong communication, and problem-solving skills help you motivate staff and create a positive environment. These abilities ensure efficient store operations, excellent customer service, and achievement of organizational goals.

How does a Goodwill Supervisor typically support and motivate their team in a retail environment?

A Goodwill Supervisor plays a key role in fostering a positive, productive work environment by providing hands-on training, setting clear expectations, and offering regular feedback to team members. They often lead by example, demonstrating excellent customer service and efficient store operations. Supervisors collaborate closely with staff to ensure daily tasks are completed, address any challenges that arise, and help employees develop their skills for advancement within the organization. Consistent communication and recognition of achievements are also important strategies used to keep the team motivated and engaged.

What are Goodwill Supervisors?

Goodwill Supervisors are team leaders who oversee the daily operations of a Goodwill retail store or donation center. They are responsible for supervising staff, ensuring excellent customer service, maintaining inventory, and upholding company policies and procedures. Goodwill Supervisors also help train new employees, manage scheduling, and support the store manager in achieving sales and operational goals. Their role is essential for creating a positive and productive environment for both employees and customers.
What are popular job titles related to Goodwill Supervisor jobs in California? For Goodwill Supervisor jobs in California, the most frequently searched job titles are:
What job categories do people searching Goodwill Supervisor jobs in California look for? The top searched job categories for Goodwill Supervisor jobs in California are:
Goodwill Supervisor jobs near you
Supervisor - Retail

Supervisor - Retail

Goodwill Industries of San Diego County

Chula Vista, CA • On-site

$22.51 - $25/hr

Full-time

Posted 19 days ago

Job description

Are you looking for meaningful work and want to make a difference?  Joining the Goodwill team could be a great fit for you!  At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.  We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. 


Hourly Range: $22.51-$25.00

POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures. 


Essential Functions Statements:

  1. Ensures excellent customer service is provided to customers and donors.
  2. Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
  3. Engages the staff and creates a positive work environment where employment relationship matters are minimum.
  4. Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
  5. Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
  6. Documents and reports any concerns or issues in a prompt and timely manner to management. 
  7. Performs other duties as assigned.
  8. Supports the implementation of organizational initiatives such as 4DX methodology.

SKILLS AND ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: One year of supervisory experience. Retail experience preferred.

Computer Skills: Basic computer skills, Email, internet use, Microsoft word and Excel.

Certificates & Licenses: Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred.

Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports. 

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