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Goodwill Store Jobs in Augusta, GA (NOW HIRING)

GOODWILL INDUSTRIES OF MIDDLE GA

Retail Associate

Martinez, GA · On-site

$11.75 - $13.50/hr

BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling ...

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How much do goodwill store jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for goodwill store in Augusta, GA is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Augusta, GA?

For Goodwill Store jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Augusta, GA look for?

The top searched job categories for Goodwill Store jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Goodwill Store jobs?

Cities near Augusta, GA with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Augusta, GA as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $44,720 per year, or $21.5 per hour.

Retail Associate

GOODWILL INDUSTRIES OF MIDDLE GA

Martinez, GA

$11.75 - $13.50/hr

Full-time

Re-posted 16 days ago

Job description

ABOUT GOODWILL

Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina.

BASIC FUNCTION

As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day.

PRINCIPLE ACCOUNTABILITIES

Floor Responsibilities

· Serve as a role model and instructor in the subject of “work” for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality.

· Greet and assist customers with merchandise selection.

· Operate the store’s cash register in compliance with company policies and procedures.

· Close out assigned cash drawer at the end of the shift and balance cash amounts.

· Ensure excellent customer service and direct complaints to the appropriate personnel.

· Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers.

· Assist in display setup and merchandise presentation on the sales floor.

· Maintain store cleanliness and organization according to company standards.

· Follow all company safety and security policies and procedures.

· Cross-train in other workstations as needed.

· Perform other duties as assigned by the manager.

Production Responsibilities

· Be an instructor in the subject of “work” for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic.

· Greet and assist donors, ensuring all paperwork is completed accurately.

· Pre-sort donations into appropriate categories and workstations.

· Assess the quality of merchandise and prepare acceptable items for the sales floor.

· Remove and dispose of unsellable items according to company procedures.

· Assist truck drivers with loading and unloading donation trailers.

· Accurately record production and rotation numbers.

· Maintain safety standards and ensure a secure working environment.

· Provide excellent donor relations and escalate concerns to the appropriate personnel.

· Rotate merchandise from the sales floor as required.

· Maintain cleanliness and organization of the work area in accordance with company standards.

· Cross-train in other workstations as needed.

· Perform other duties as assigned by the manager.

SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS

· High school diploma or GED preferred.

· Ability to perform basic math functions.

· Strong communication and interpersonal skills required.

· Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations.

· Ability to work a full shift of at least 8 hours per scheduled workday.

· Flexibility to work a rotating schedule, including evenings and weekends, as assigned.

______________________________________________________________________________________________

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.

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