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Goodwill Store Jobs in Alabama (NOW HIRING)

GGC ATL

Clanton, AL · On-site

$17.31/hr

At Alabama Goodwill Industries, our Mission is to help change lives through the power of work. We ... Monitor and maintain store inventory * Evaluate team member performance and assess training needs

$12/hr

Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire * Financial education programs- credit union membership and access to ...

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Goodwill Store information

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$10

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How much do goodwill store jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for goodwill store in Alabama is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Alabama? For Goodwill Store jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Alabama look for? The top searched job categories for Goodwill Store jobs in Alabama are:
What cities in Alabama are hiring for Goodwill Store jobs? Cities in Alabama with the most Goodwill Store job openings:
Infographic showing various Goodwill Store job openings in Alabama as of July 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,120 per year, or $20.7 per hour.
GGC ATL

$17.31/hr

Full-time

Posted 7 hours ago


Job description


SUMMARY:

At Alabama Goodwill Industries, our Mission is to help change lives through the power of work. We serve our community by providing employment development services and placement assistance for employment. Our programs are supported with profits generated through the sale of donated goods in our Retail Stores.

The ability to work effectively as part of a team with a friendly and positive attitude is key. The ATL will be expected to step into the TLC (Team Leader Coach) role in the absence of the TLC. You will gain experience in leadership, processing, retail, and co-worker training and development, and can grow both personally and professionally!

Essential Functions

  • Assist the Team Leader Coach in planning and implementing strategies to attract donors, customers, and team members to support our mission and operations
  • Hire, onboard, and train team members
  • Coordinate daily customer service operations
  • Track the progress of weekly, monthly, quarterly, and annual objectives
  • Monitor and maintain store inventory
  • Evaluate team member performance and assess training needs
  • Supervise and motivate staff to perform their best
  • Coach and support new and existing team members
  • Monitor retail operating costs, budgets, and resources
  • Handle complaints from customers
  • Create reports, analyze and interpret retail data, like revenues, expenses, and donor value.
  • Conduct regular audits to ensure the store is functional and presentable
  • Make sure all team members adhere to AGI’s policies and guidelines
  • Act as our store’s representative and set an example for our staff
  • Communicate promptly and effectively with the Corporate Office.
  • Resolve customer and donor complaints as needed.
  • Provide world-class customer service in a professional and courteous manner.
  • Demonstrate teamwork and cooperation.

Qualifications

  • Detail oriented mindset – Retail Operations require attention to detail to make sure that information is accurate.
  • Effective communication skills - You will communicate expectations and details to workers and customers. You should be assertive, clear, and accurate.
  • Problem solving abilities - Must be capable of making decisions quickly to solve problems.
  • Driven/Self-Starter personality - Your success depends on your daily drive to grow and improve your location.
  • 1-3 years experience in a retail supervisory position
  • High school diploma or equivalent, undergraduate degree preferred.
  • Positive work history
  • Work with minimal supervision
  • Value diversity
  • Valid Driver’s License

Alabama Goodwill Industries (AGI) is an Equal Opportunity Employer committed to creating a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Type: Full-time