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Goodwill Program Jobs (NOW HIRING)

Goodwill

Job Coach

Portland, ME · On-site

$17 - $22/hr

Collaborate with referring partners and Goodwill programs for service recipients, attending client meetings and providing information and feedback on employment opportunities. Required Qualifications:

Goodwill

Business Engagement Liaison

Pittsburgh, PA · On-site

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and ...

Goodwill

Service Navigator (Reentry)

Pittsburgh, PA · On-site

$19.25 - $25.25/hr

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and ...

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Goodwill Program information

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$25K

$52.4K

$90.5K

How much do goodwill program jobs pay per year?

As of Jun 21, 2026, the average yearly pay for goodwill program in the United States is $52,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is the difference between Goodwill Program vs Retail Associate?

AspectGoodwill ProgramRetail Associate
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; customer service skills
Work EnvironmentNonprofit thrift stores, community centersRetail stores, shopping environments
Employer & IndustryGoodwill Industries, nonprofit sectorPrivate retail companies, retail industry
Common Search & ComparisonYesYes

The Goodwill Program typically involves working within nonprofit thrift stores focusing on community service and job training, whereas Retail Associates work in commercial retail stores handling sales and customer service. Both roles require similar credentials but differ mainly in employer type and work environment.

What is a Goodwill Program?

A Goodwill Program typically refers to initiatives run by organizations like Goodwill Industries that aim to provide job training, employment placement services, and other community-based programs for people facing barriers to employment. These programs help individuals gain new skills, find jobs, and achieve greater independence. Goodwill Programs often support veterans, people with disabilities, those experiencing homelessness, and others in need. By donating or shopping at Goodwill, community members help fund these valuable services.

What are the key skills and qualifications needed to thrive as a Goodwill Program Manager, and why are they important?

To excel as a Goodwill Program Manager, you need experience in program development, nonprofit administration, and a background in social services or related fields, often supported by a relevant degree. Familiarity with case management systems, grant writing tools, and data tracking software is typically required. Strong interpersonal skills, leadership, and cultural sensitivity help in building relationships with diverse clients and stakeholders. These competencies are vital for effectively managing programs, achieving organizational goals, and making a positive impact on the community.

What are some common challenges faced by team members working in a Goodwill Program, and how can they be addressed?

Team members in Goodwill Programs often encounter challenges such as supporting clients with diverse needs, balancing administrative tasks with direct service, and adapting to resource limitations. Working closely with individuals who may be facing barriers to employment or personal hardships requires empathy, patience, and strong communication skills. Addressing these challenges often involves ongoing training, peer support, and regular team meetings to share best practices and strategies. Collaborating with community partners and leveraging available resources can also help team members provide the best possible support to program participants.
More about Goodwill Program jobs
What states have the most Goodwill Program jobs? States with the most job openings for Goodwill Program jobs include:
What job categories do people searching Goodwill Program jobs look for? The top searched job categories for Goodwill Program jobs are:
Goodwill Program jobs near you

Case Manager

Goodwill Industries of Central Oklahoma

Oklahoma City, OK • On-site

$18.50 - $24/hr

Full-time

Posted 5 days ago

Job description

Company Description
DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job ID 978.
Join One Amazing Company!
Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!
Job Description
Monitor, coordinate, and encourage activities of DDSD consumers participating in employment training programs in an enclave and/or workshop setting. Assist in consumer employment goals and motivate consumers to engage in and achieve successful employment. This position serves in a case management role to our consumers.
Essential Duties:
  • Manage a caseload of approximately 35-45 consumers.
  • Maintain professional communication with consumers' teams to include Case Managers, family members, therapists, psychological technicians, and Goodwill program management.
  • Maintain familiarity with consumers' Individual Plans and behavior plans.
  • Attend Special Team and Annual IP Meetings to report on consumers' employment and gain knowledge of consumers.
  • Develop methods for job coaches to use when addressing challenging issues displayed by consumers, such as inappropriate behaviors, lack of engagement in work, etc.
  • Update Consumer Profile, Emergency Contact, and Synopsis paperwork for files.
  • Distribute updated consumer file paperwork to job coaches.
  • Communicate with job coaches regarding consumer needs and progress.
  • Report to Program Management on client progress in outcomes and action steps.
  • Complete initial and annually updated Individual Plans for State Funded consumers.
  • Maintain client case records in accordance with policies and procedures.
  • Write case notes as needed on consumers.
  • Monitor production of consumers by observing Job Coaches to ensure proper counts are being documented.
  • Be aware of and ensure HIPAA and DDSD policy compliance at all times.
  • Maintain familiarity with and adhere to Goodwill safety policies procedures.
  • Monitor need for client specific training, ensuring job coach has received this training.
  • Minimum of bi-weekly site visits to enclaves/workshop to interact with consumers, discuss their needs/difficulties/satisfaction, and ensure compliance in programming.
  • Meet weekly with Program Manager for program updates.
  • Attend quarterly HRC meetings.
  • Attend monthly Job Coach Meetings.

ADDITIONAL RESPONSIBILITIES:
  • Perform other duties as required.
  • Complete a minimum of 12 hours DDSD trainings annually.
  • Maintain on-going client specific training as defined by Individual Plan.

Qualifications
EDUCATION/EXPERIENCE:
  • Bachelor's degree in education, social services, or related field.A Bachelor's degree in a different field may be accepted if accompanied by 2 years of service in Human Services position.
  • Must attend and pass Foundations Training, Employment Specialist Training, CPR/1st Aid Training, and various other training.
  • Must have good MVR and valid driver's license.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Strong interpersonal skills in order to work well with a wide range of people in a diverse community.
  • Good organizational and time management skills.
  • Dependability as demonstrated through good attendance and adherence to timelines and schedules.
  • Proven ability to work as a member of a team.
  • Ability to work independently.
  • Ability to maintain confidentiality.
  • Good judgment and decisions on items of a confidential nature.
  • Ability to manage multiple tasks.
  • Good follow through on projects and deliverables.
  • Good problem-solving skills.
  • Demonstrate resourcefulness and initiative in completion of projects.
  • Strong sense of internal and external customer service.
  • Familiarity with PC applications (Word, Excel, Outlook, PowerPoint, Internet).

JOB CONDITIONS & PHYSICAL EFFORT:
This work is sedentary and requires the following physical activities:
  • Works in climate controlled atmosphere the majority of time.
  • Requires some local travel providing own transportation.
  • Requires little physical effort.
  • Frequent lifting (up to 15 pounds of paper supplies or minor office equipment).
  • Requires working a 40 hour week with a variable schedule.

Additional Information
DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job id 978. More information about our organization and specific openings can be viewed on our website at http://okgoodwill.org/.
Equal Opportunity Employer

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