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Goodwill Outlet Jobs in Indiana (NOW HIRING)

Merchandiser - Troy, IN

Troy, IN · On-site

$14.50 - $17/hr

... retail outlets. * Assist in the unloading and delivery of product. * Create, develop and maintain goodwill in every account. * Honor all business and personal commitments with your customers.

Merchandiser - Troy, IN

Troy, IN · On-site

$14.50 - $17/hr

... retail outlets. * Assist in the unloading and delivery of product. * Create, develop and maintain goodwill in every account. * Honor all business and personal commitments with your customers.

Merchandiser - Troy, IN

Troy, IN · On-site

$14.50 - $17/hr

... outlets. Assist in the unloading and delivery of product. Create, develop and maintain goodwill in every account. Honor all business and personal commitments with your customers. Merchandising and ...

Merchandiser - Troy, IN

Troy, IN · On-site

$14.50 - $17/hr

... retail outlets. * Assist in the unloading and delivery of product. * Create, develop and maintain goodwill in every account. * Honor all business and personal commitments with your customers.

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Goodwill Outlet information

See Indiana salary details

$8

$14

$17

How much do goodwill outlet jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for goodwill outlet in Indiana is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.49 per hour, depending on experience, location, and employer.

What is a Goodwill Outlet job?

A Goodwill Outlet job typically involves sorting, pricing, and processing donated items before they are sold in bulk at outlet stores. Employees help organize merchandise, assist customers, and maintain a clean and safe work environment. These roles often require physical labor, such as lifting and moving items. Goodwill Outlet staff play a key role in supporting the organization's mission by helping to maximize the reuse and recycling of donated goods.

What can I expect during a typical shift as a Goodwill Outlet Associate?

As a Goodwill Outlet Associate, your shifts will involve tasks like sorting donations, assisting customers with finding merchandise, operating the cash register, and maintaining a clean sales floor. You may also help rotate inventory on the sales floor by bringing out new merchandise and removing unsold items. Teamwork is important, as you’ll frequently work alongside other associates and supervisors to keep the outlet operating smoothly. The environment is usually energetic and fast-paced, providing a dynamic workday with a variety of responsibilities. This role offers hands-on experience in retail and can be a stepping stone to supervisory positions within Goodwill or the retail industry.

What are the key skills and qualifications needed to thrive in the Goodwill Outlet position, and why are they important?

To thrive as a Goodwill Outlet Associate, you should have strong customer service abilities, physical stamina for sorting and handling merchandise, and basic cash handling skills. Familiarity with point-of-sale (POS) systems and warehouse equipment such as pallet jacks is beneficial, though on-the-job training is often provided. Attention to detail, teamwork, and a positive attitude are valuable soft skills that help create a welcoming retail environment. These qualities are essential for maintaining efficient operations, supporting team productivity, and delivering excellent customer experiences in the fast-paced outlet setting.

What are popular job titles related to Goodwill Outlet jobs in Indiana? For Goodwill Outlet jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Goodwill Outlet jobs in Indiana look for? The top searched job categories for Goodwill Outlet jobs in Indiana are:
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$13/hr

Full-time

Posted 5 days ago


Job description

Job Objective:

To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment. This position reports to the Salvage Outlet Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:
  • Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience.
  • Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale.
  • Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries.
  • Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance.
  • Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management.
  • Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
  • Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
  • Other duties as assigned by supervisor.
Required Education and Skills:
  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Able to safely operate material handling equipment, use personal protective equipment (PPE) and light industrial equipment.