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Goodwill Executive information

What is a goodwill executive?

Goodwill Executives are senior leaders responsible for overseeing the strategic direction, operations, and overall management of Goodwill Industries organizations. They work to fulfill Goodwill’s mission by developing programs, managing budgets, leading teams, and building partnerships within the community. Their role often includes fundraising, marketing, and ensuring that the organization’s services effectively support people with barriers to employment. Goodwill Executives also represent the organization to stakeholders and ensure compliance with legal and ethical standards.

What skills and qualifications are needed to thrive as a goodwill executive?

To thrive as a Goodwill Executive, you need expertise in nonprofit management, financial oversight, and strategic planning, typically supported by a bachelor’s or master’s degree in business, nonprofit management, or a related field. Familiarity with donor management systems, fundraising platforms, and compliance regulations is essential. Outstanding leadership, communication, and relationship-building skills differentiate top performers in this role. These abilities are crucial for ensuring organizational growth, community impact, and the effective stewardship of resources.

What is the difference between Goodwill Executive vs Goodwill Program Coordinator?

AspectGoodwill ExecutiveGoodwill Program Coordinator
Required CredentialsBachelor's degree, leadership experienceAssociate's or Bachelor's degree, program management skills
Work EnvironmentAdministrative offices, strategic planningOn-site at stores or community programs
Employer & Industry UsageNonprofit organizations, leadership rolesNonprofit programs, operational roles
Common Search & Comparison IntentLeadership, executive responsibilitiesProgram management, operational duties

The Goodwill Executive typically holds leadership responsibilities, focusing on strategic planning and organizational oversight, often requiring higher education and experience. The Goodwill Program Coordinator manages specific programs or store operations, emphasizing day-to-day activities and community engagement. Both roles are vital within the nonprofit sector but differ in scope, responsibilities, and required credentials.

What are the primary challenges faced by a goodwill executive and how can one successfully navigate them?

A Goodwill Executive often faces the challenge of balancing mission-driven goals with the need to maintain financial sustainability. This can involve overseeing diverse revenue streams, managing large teams, and ensuring compliance with regulatory requirements. Successful executives prioritize transparent communication, foster strong community partnerships, and stay adaptable to changing economic or social landscapes. Building an engaged team and regularly measuring impact are also key strategies for overcoming challenges in this role.
What are the most commonly searched types of Goodwill jobs in Ohio? The most popular types of Goodwill jobs in Ohio are:
What are popular job titles related to Goodwill Executive jobs in Ohio? For Goodwill Executive jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Goodwill Executive jobs in Ohio look for? The top searched job categories for Goodwill Executive jobs in Ohio are:
What cities in Ohio are hiring for Goodwill Executive jobs? Cities in Ohio with the most Goodwill Executive job openings:
Goodwill Executive jobs near you
Infographic showing various Goodwill Executive job openings in Ohio as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.

Vice President of Donated Goods Retail

Youngstown Area Goodwill Industries

Youngstown, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Position Summary

Youngstown Area Goodwill Industries is seeking a strategic, mission-driven, and results-oriented Vice President (VP) of Donated Goods Retail to join our Executive Team. This senior leadership position is responsible for the overall direction, operational excellence, financial performance, and growth of the organization’s donated goods retail operations, including retail stores, donation centers, transportation/logistics, warehousing, and e-commerce initiatives.

The VP of Donated Goods Retail will lead a dynamic team focused on maximizing revenue generation to support Goodwill’s mission of improving lives through the power of work. This role requires a strong combination of retail leadership, operational management, financial acumen, team development, and strategic planning.

Key ResponsibilitiesExecutive Leadership & Strategy
  • Serve as a key member of the Executive Leadership Team, contributing to organizational strategy and long-term planning.
  • Develop and implement strategic initiatives to increase retail sales, donor engagement, and operational efficiency.
  • Align donated goods retail operations with the mission, vision, and values of Youngstown Area Goodwill Industries.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
Retail Operations Management
  • Provide oversight and leadership for all donated goods retail stores, donation centers, transportation, warehousing, and related operations.
  • Ensure stores and operational sites maintain high standards for customer service, safety, cleanliness, merchandising, and profitability.
  • Monitor key performance indicators (KPIs), budgets, sales goals, labor metrics, and operational benchmarks.
  • Identify opportunities for operational efficiencies, market expansion, and revenue growth.
Financial & Business Management
  • Develop and manage departmental budgets and financial forecasts.
  • Analyze sales trends, operational reports, and financial performance data to drive informed decision-making.
  • Ensure sound inventory management and donation flow processes to maximize revenue opportunities.
  • Collaborate with finance and executive leadership to support annual budgeting and organizational financial goals.
Team Leadership & Development
  • Lead, mentor, and develop directors, managers, and operational leadership staff.
  • Promote employee engagement, succession planning, leadership development, and performance accountability.
  • Ensure compliance with all company policies, safety standards, employment laws, and regulatory requirements.
Community & Donor Relations
  • Support community engagement efforts that enhance Goodwill’s visibility and donor participation.
  • Collaborate with marketing and community relations teams to strengthen brand awareness and donor loyalty.
  • Represent Youngstown Area Goodwill professionally within the community and industry associations.
Qualifications
  • Bachelor’s degree in Business Administration, Retail Management, Operations Management, or related field preferred.
  • Minimum of 7–10 years of progressive retail and operational leadership experience, including multi-site management.
  • Executive or senior leadership experience preferred.
  • Strong financial management, budgeting, and analytical skills.
  • Proven ability to lead large teams and drive operational performance improvements.
  • Excellent communication, leadership, organizational, and interpersonal skills.
  • Experience in nonprofit retail, thrift retail, logistics, or donation-based operations is strongly preferred.
  • Demonstrated commitment to servant leadership and mission-focused work.
Benefits

Youngstown Area Goodwill Industries offers a competitive compensation and benefits package, including:

  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan options
  • Life insurance
  • Professional development opportunities
  • Mission-driven and collaborative work environment
Why Join Goodwill?

At Youngstown Area Goodwill Industries, every purchase and donation helps support programs and services that empower individuals in our community through employment, training, and support services. Join a leadership team committed to making a meaningful impact throughout the Mahoning Valley and surrounding communities.

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and leadership experience.

Youngstown Area Goodwill Industries is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees.