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Goodwill Administrative Assistant Jobs (NOW HIRING)

Goodwill Central Texas

Administrative Assistant

Austin, TX · On-site

$17.75 - $24/hr

Administrative Assistant The Administrative Assistant provides front-line reception and general administrative support at the Goodwill Community Center. This role is the first point of contact for ...

D.R. Horton

Administrative Assistant

Austin, TX · On-site

$17.75 - $24/hr

... the goodwill and profit of the company Education and/or Experience * Associate degree * One to ... Administrative Assistant Location: TX-Austin Requisition ID: 2603189

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Goodwill Administrative Assistant information

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How much do goodwill administrative assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for goodwill administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a Goodwill administrative assistant do?

A Goodwill Administrative Assistant provides clerical and organizational support to ensure the smooth operation of Goodwill offices and programs. Their tasks typically include answering phones, managing schedules, preparing documents, maintaining records, and assisting with communication between staff and clients. They play a key role in supporting the mission of Goodwill by helping the organization run efficiently and by providing excellent customer service to both employees and the public.

What are some of the main challenges Goodwill administrative assistants face when supporting multiple departments?

Goodwill Administrative Assistants often work with several departments, which can lead to managing multiple priorities and deadlines at once. Balancing tasks such as scheduling meetings, processing paperwork, and assisting with donor communications requires strong organizational and multitasking skills. Adapting quickly to shifting priorities and maintaining clear communication with various team members are key to succeeding in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Goodwill administrative assistant, and why are they important?

To thrive as a Goodwill Administrative Assistant, you need solid organizational abilities, attention to detail, and proficiency in office procedures, typically supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, data entry systems, and basic bookkeeping tools is commonly required. Strong interpersonal skills, customer service orientation, and effective communication help you excel in supporting staff and interacting with clients or donors. These skills ensure smooth office operations, accurate record keeping, and a positive organizational image for Goodwill.

What is the difference between Goodwill Administrative Assistant vs Goodwill Customer Service Representative?

AspectGoodwill Administrative AssistantGoodwill Customer Service Representative
Primary RoleAdministrative support, scheduling, data entryAssisting customers, handling inquiries, sales
Required SkillsOrganizational skills, basic computer proficiencyCommunication skills, customer service experience
Work EnvironmentOffice setting within Goodwill locationsRetail store floor, customer-facing environment
Common CertificationsNone required, but administrative certifications helpfulCustomer service experience preferred

While both roles support Goodwill operations, the Administrative Assistant focuses on clerical tasks and office support, whereas the Customer Service Representative interacts directly with shoppers and handles sales. Understanding these differences helps job seekers find the right fit within the organization.

What are popular job titles related to Goodwill Administrative Assistant jobs?

For Goodwill Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Goodwill Administrative Assistant job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Administrative Assistant

Great Falls, MT • On-site

Great Falls Administrative Building
See more jobs at Great Falls Administrative Buildingexternal

$18.50 - $19.70/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Administrative Assistant For People Services

Wage: $18.50 to $19.70, depending on experience

Easterseals-Goodwill Northern Rocky Mountain, Inc. (ESGW) is a mission-driven organization with a broad reach across our communities. Through a combination of human services and Goodwill retail operations, we create opportunities for people to work, learn, and thrive.

Employees at ESGW are part of a collaborative, respectful workplace where reliability, professionalism, and teamwork matter. We value people who take pride in their work, support one another, and understand how their role contributes to the bigger picture.

Position Summary

Do you love keeping things organized, accurate, and running smoothly? Are you someone people trust and rely on? The Administrative Assistant for People Services is a key behind-the-scenes role that keeps essential processes on track. This position supports administrative operations, personnel records, and compliance efforts while working closely with internal teams. If you enjoy detail-oriented work, value confidentiality, and want to be part of an organization doing meaningful work, this may be the perfect fit.

Key Responsibilities

  • Maintain complete, accurate, and timely personnel records
  • Manage confidential information in compliance with HIPAA, CARF, and ESGW requirements
  • Update HRIS records and ensure electronic files are properly maintained
  • Compile reports and documentation related to personnel activities
  • Track HR training, policy acknowledgements, and compliance requirements
  • Conduct and track OIG and SAM reporting
  • Process employment verifications and authorized information requests
  • Manage HR document destruction schedules
  • Track driver licenses, vehicle insurance, and generate annual DMV reports
  • Manage the volunteer program
  • Complete additional administrative duties and special projects as assigned
  • Provide daily backup support for the main front desk to cover breaks and lunch
  • Occasional full-day backup support for the main front desk may be required

Qualifications

Education

  • High School diploma or equivalent

Experience

Three to five years of administrative experience

  • Formal administrative or secretarial training may substitute for experience

Skills

  • Strong administrative and organizational skills
  • Excellent written and verbal communication
  • Proficiency in Excel, Word, and PowerPoint
  • Ability to learn new software systems
  • Ability to handle confidential information with discretion

Additional Requirements

  • Regular and predictable attendance in accordance with ESGW policy
  • Ability to work independently and collaboratively
  • Ability to move throughout the facility and community, with or without reasonable accommodation
  • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws. If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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