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Goodwill Adc information

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How much do goodwill adc jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for goodwill adc in the United States is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $25.48 per hour, depending on experience, location, and employer.

What is a Goodwill ADC?

Goodwill ADC stands for Goodwill Attended Donation Center. These centers are facilities where people can drop off donated goods such as clothing, household items, and electronics. Staff members are present to help donors unload their items, provide donation receipts, and ensure that donations are sorted correctly. The goods collected at ADCs are then sold in Goodwill retail stores to support the organization’s mission of providing job training and employment services. Donating to a Goodwill ADC helps promote sustainability and supports local communities.

What skills and qualifications are needed to thrive as a Goodwill ADC associate?

To thrive as a Goodwill ADC Associate, you need strong customer service skills, basic math abilities, and physical stamina, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and donation tracking software is often required. Outstanding communication, teamwork, and problem-solving skills set top performers apart in this role. These abilities are crucial for ensuring efficient donation processing, excellent customer experiences, and smooth store operations.

What are common challenges faced by employees working at a Goodwill ADC, and how can they be addressed?

Employees at a Goodwill ADC often encounter challenges such as managing a high volume of donations, sorting items efficiently, and providing excellent customer service in a fast-paced environment. To address these challenges, team members are trained in sorting protocols and safety procedures, and are encouraged to communicate openly with supervisors about workload or safety concerns. Teamwork is essential, as staff frequently collaborate to organize donations and ensure the center runs smoothly. Embracing a positive attitude and being adaptable can help employees thrive and even open up opportunities for advancement within Goodwill.

What is the difference between Goodwill Adc vs Goodwill Cashier?

AspectGoodwill AdcGoodwill Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRetail store, assisting customers, sorting donationsRetail store, handling transactions, assisting customers
Employer & Industry UsageUsed in nonprofit thrift stores, retail environmentCommon in retail stores, including thrift shops

Goodwill Adc and Goodwill Cashier roles both operate within retail environments, often in nonprofit thrift stores. While both require customer service skills and similar educational backgrounds, Goodwill Adc may involve more responsibilities like donation processing and store operations, whereas Cashiers focus primarily on transactions. Understanding these differences helps job seekers find the right fit within the retail and nonprofit sectors.

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Goodwill Adc jobs near you
Infographic showing various Goodwill Adc job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

ADC Supervisor - Full Time - ADC GOC

Goodwill Industries of the Southern Piedmont

Charlotte, NC • On-site

Full-time

Re-posted yesterday

Job description

Description

SUMMARY


Assists the Operations Manager with oversight of the daily operations for multiple Attended Donation Centers which includes the donation-receiving process, customer service, safety standards, and ensures site conditions meet organizational expectations by performing the following duties:



ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.



Provides operational support to ADC locations through regular site visits, assisting Attendants with daily activities, answering questions, and ensuring smooth donation-receiving operations.



Conducts routine monthly inspections of each ADC site to ensure compliance with safety standards, proper sorting practices, equipment functionality, site cleanliness, and Goodwill Operating Procedures. Inspection findings are to be documented and communicated promptly.



Provides task delegation and performance coaching and guidance to the ADC Attendants, occasional scheduling, and reinforces Goodwill's service standards.



Ensures donation counts are accurate and prepares all related paperwork and reports in a timely manner for management.



Responds to donor questions, concerns, and complaints, resolving issues promptly to maintain positive donor experiences.



Communicates needs for supplies, equipment repairs, and facility maintenance to appropriate staff and follows up to ensure completion.



Supports ADC Attendants by performing operational tasks as needed, including unloading donations, sorting merchandise, or covering locations during staffing shortages.



Reports suspected security, safety, or theft concerns to management.



Provides ongoing, coordinated refresher training to ensure all ADC Attendants maintain consistent proficiency in proper bin trailer sorting, with safe, efficient overflow trailer stacking.



Provides support to the Operations Manager with revising and maintaining the Standard Operating Procedures (SOPs) and ADC Training Manual.


Regularly travels to various ADC locations using personal vehicle to support operational needs, ensuring timely on-site presence for work-related assignments.

Requirements

EDUCATION and/or EXPERIENCE


High school diploma or general education degree (GED) and two years of transportation or warehouse supervisory experience; or equivalent combination of education and experience


CERTIFICATES, LICENSES, REGISTRATIONS


Valid Driver's License (Class C), car insurance and reliable automobile and safe driving record (as determined by the Agency's insurance carrier) required.



PHYSICAL DEMANDS


While performing the duties of this job, the team member is regularly (more than 2/3 of the day) required to use hands to finger, handle, or feel and talk or hear. The team member frequently (1/3 to 2/3 of the day) is required to sit. The team member is occasionally (less than 1/3 of the day) required to stand or walk. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Regular local travel required.

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