Good Hands Network Jobs (NOW HIRING)

Job Description

The Network Administrator supports and maintains LAN and WAN equipment while ensuring optimal workstation performance and security. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required. We are currently hiring for this position in the following states: Missouri, Arkansas, Louisiana, and Mississippi.

Essential Duties and Responsibilities

Network Infrastructure Management:

• Manage LAN, WAN, VPN, and wireless networks across multiple sites.
• Install, configure, and maintain network hardware including routers, switches, firewalls, wireless access points, and any other required network components.
• Monitor network performance and availability, proactively identifying and resolving issues.
• Perform firmware updates, patching, and lifecycle management of networking equipment.

Network Security:

• Implement and maintain network security controls including firewalls, VLAN segmentation, and access control policies.
• Monitor for suspicious activity and work with security teams to mitigate threats.
• Support compliance initiatives and maintain secure network configurations.
• Provide recommendations and guidance on industry networking standards.

Troubleshooting and Support:

• Diagnose and resolve network connectivity issues affecting users, applications, or infrastructure.
• Perform root cause analysis/after action reviews after incidents.
• Provide Tier 2/3 support to help desk and regional IT teams.
• Analyze network traffic and performance metrics to optimize network reliability.

Documentation and Standards:

• Maintain up-to-date documentation of network diagrams, configurations, and procedures.
• Develop and enforce network standards, policies, and best practices.
• Track assets and manage inventory for network equipment.

Project Implementation:

• Support network design and implementation for new sites, expansions, or technology upgrades.
• Assist with vendor coordination and equipment procurement.
• Participate in IT infrastructure projects including cloud connectivity, SD-WAN, and network automation initiatives.
• Evaluate and recommend new technologies and infrastructure improvements.
• Perform other duties as assigned.

Minimum Qualifications

• Must be able to obtain a state medical marijuana badge and pass a background check
• Must be able to communicate with GDF Team effectively and professionally
• Must perform under high pressure situations.
• Strong customer service orientation
• Ability to work in a fast-paced environment and handle high stress situations
• Must be able to travel as needed.
• Ability to multitask
• Excellent organizational skills
• Ability to stay focused
• Positive attitude and strong work ethic. Must be a team player with a “can do” attitude
• Available to work weekends and holidays as needed
• Reliable transportation and travel required
• Valid driver’s license is required

Education & Experience Requirements

• Bachelor’s degree in an IT-field or equivalent years’ experience
• Five years’ work experience in related field
• Excellent knowledge of LAN/WAN, VOIP, VPN, and Mobile technologies
• Strong problem-solving skills with the ability to troubleshoot basic to expert-level networking projects and tasks.
• Basic certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ are required. CompTIA Security+ and Microsoft Azure Network Engineer are a plus.

Physical Requirements

• Must be able to lift and carry up to 50 pounds.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
• Ability to respond quickly to sounds
• Ability to move safely over uneven terrain or in confined spaces
• Ability to see and respond to dangerous situations
• Ability to wear personal protective gear correctly most of the day
• Ability to sit or stand for up to 12 hours at a time
• Ability to work in bright/hot/humid conditions
• Ability to work in low light situations
• Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity
• Exposure to limited hazardous chemicals

At Good Day Farm, we are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.