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Gn Group Jobs (NOW HIRING)

GN Group

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

... GN Group products We encourage you to apply Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value ...

GN Group

Customer Service Rep

Shakopee, MN · On-site

$22.50 - $25.25/hr

... GN Group products We encourage you to apply Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value ...

GN Hearing

Materials Handler IV (Inventory)

Shakopee, MN · On-site

$21 - $25.50/hr

SteelSeries ( , Jabra ( Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world. If you would ...

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$47.5K

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How much do gn group jobs pay per year?

As of Aug 6, 2026, the average yearly pay for gn group in the United States is $77,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What are some typical cross-functional collaborations for professionals at GN Group, and how do these collaborations impact daily work?

At GN Group, professionals frequently collaborate with colleagues from diverse departments such as engineering, marketing, sales, and customer support. These cross-functional interactions are essential for developing innovative audio solutions and ensuring products meet customer needs. Daily work often involves participating in interdisciplinary meetings, contributing to project teams, and sharing insights to drive product development and market success. This collaborative environment enhances learning opportunities and can open pathways for career advancement within the organization.

What is GN Group?

GN Group is a global company that specializes in audio solutions, including hearing aids, audio headsets, and integrated communications products. Founded in 1869 and headquartered in Denmark, GN Group operates through its key brands, GN Hearing and GN Audio (Jabra and BlueParrott). The company is known for its innovation in sound technology, helping people connect and communicate more effectively in both personal and professional settings. GN Group serves customers in over 100 countries and is recognized for its strong commitment to research and development in the audio industry.

What is the difference between Gn Group vs Network Administrator?

AspectGn GroupNetwork Administrator
Required CredentialsTypically relevant certifications like CompTIA A+, Network+, or vendor-specific certificationsSame certifications such as CompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentOften corporate or organizational settings, managing internal systemsCorporate, IT firms, or service providers managing network infrastructure
Employer & Industry UsageUsed across various industries for organizational managementCommonly employed in IT, telecommunications, and tech companies
Search & Comparison IntentPeople comparing organizational roles or looking for job opportunities in managementIndividuals seeking technical network roles or certifications

Gn Group and Network Administrator roles often overlap in certifications and work environments, but Gn Group typically refers to a broader organizational entity, while Network Administrator focuses on managing network infrastructure. Both roles require similar technical skills and certifications, but their scope and industry usage differ slightly.

What are the key skills and qualifications needed to thrive as a GN Group employee, and why are they important?

To thrive at GN Group, you generally need expertise in your field (such as engineering, sales, or product management) backed by relevant degrees or experience. Familiarity with industry-standard tools like CRM systems, audio technology platforms, or project management software is often required, depending on the specific role. Strong communication, cross-cultural collaboration, and adaptability help individuals excel in GN Group’s innovative and international environment. These competencies are vital for driving technological advancement and delivering solutions that meet diverse customer needs in a competitive global market.
More about Gn Group jobs
What cities are hiring for Gn Group jobs? Cities with the most Gn Group job openings:
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Gn Group jobs near you
Infographic showing various Gn Group job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 11% Internship, 20% Full Time, 2% Part Time, 58% Temporary, and 4% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $77,966 per year, or $37.5 per hour.

Customer Service Rep

GN Group

Shakopee, MN • On-site

$22.50 - $25.25/hr

Other

Medical, Retirement, PTO

Posted 7 days ago

Job description

Position Overview
The Customer Service Representative serves as a primary point of contact for customers, providing exceptional service and support related to GN ReSound hearing solutions. This role is responsible for responding to customer inquiries, resolving product and order-related issues, processing requests accurately, and delivering a positive customer experience across every interaction.
Key Responsibilities:
- Under general direction, works on assigned functional tasks
- Administer general business office activities
- Support customers across multiple hearing technology product lines while delivering a high level of customer service and technical troubleshooting.
- Troubleshoot technical issues and resolve customer inquiries through phone, email, and chat while meeting service and quality expectations.
- Assure customer focused delivery of product and technical support for products via phone, email and click to chat
- Identify recurring customer issues, provide feedback, and contribute to continuous process improvements that enhance the customer experience.
- Empower our customers to maximize the use of our products through education and awareness
Schedule & Training:
- Full-time position supporting customers during the 10:00 AM - 7:00 PM CST shift (some flexibility may be available based on business needs).
- Initial training is conducted five days per week onsite and typically lasts approximately 8 weeks.
- Upon successful completion of training, employees transition to a hybrid schedule, working onsite three days per week and remotely on Mondays and Fridays.
Preferred Education/Experience:
- Minimum education with a 2 years degree or 3 years of relevant experience
- Minimum of 1 year of technical support experience, ideally in the telecom, high-tech, video, or consumer electronics industries
- Experience with cell phones, apps, and Bluetooth technology a plus
About Us
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
What We Offer
We value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Discounted GN Group products
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.
Pay Transparency Notice:
Depending on your work location, the target annual salary for this position can range from $22.50 to $25.25 per hour. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

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