Global Training Manager Jobs (NOW HIRING)

Job Title: Training Manager

Work Location: Jacksonville, FL (On-site with 50%-75% Travel)

Reports to: Managing Director of Operations

Employment Type: Full-Time, Exempt

About Our Company

At Health Alliance Global, Inc. we're on a mission to make high-quality healthcare accessible to everyone, everywhere. We build advanced, technology-driven solutions that bridge gaps in care, improve outcomes, and reduce the cost of healthcare at scale.

We're a team of builders, strategists, and problem-solvers united by one belief: that where you live shouldn't determine the care you receive. Our work is evidence-driven and grounded in high standards, built on aligned partnerships, and fueled by a commitment to limitless learning.

Headquartered in Jacksonville, Florida, we operate at the intersection of technology and care delivery, working with partners across the country to bring FDA-cleared diagnostics and intelligent clinical services directly to the communities that need them most.

Position Summary

Health Alliance Global, Inc. is seeking a Training Manager to lead the design and delivery of platform and workflow education for users of our Mobile Diagnostic Unit (MDU) and supporting software. The audience includes affiliated clinical providers, facility staff at customer sites, and internal sales and support teams. This role ensures users are proficient on the MDU platform, the EMR and documentation workflow, and the operational choreography of a virtual visit, and that those users are supported through high-quality educational programs and materials.

This position is focused on platform training, workflow education, and curriculum development. It partners closely with operations and customer-success leadership while maintaining a clear emphasis on building durable, repeatable training programs that scale with the organization.

Essential Job Functions and Responsibilities

• Design, develop, and deliver platform training programs for users of the Mobile Diagnostic Unit (MDU) and supporting software, including affiliated clinical providers, facility staff, and internal sales and support teams.
• Create original curricula, onboarding programs, and ongoing education content focused on platform proficiency and workflow execution.
• Lead and support new-user onboarding on the MDU, EMR, and virtual-visit choreography.
• Coordinate logistics for continuing-education programs as approved, in partnership with affiliated clinical leadership who own clinical content.
• Translate platform workflows and operational standards into clear, teachable guidance for end users.
• Partner with affiliated clinical leadership to ensure training reflects current platform configuration and documentation requirements.
• Reinforce consistent operational use of the MDU and supporting software through education and training.
• Create and maintain training manuals, reference guides, and job aids, including video tutorials.
• Ensure educational materials are current, clear, and transferable.
• Contribute to documentation that supports consistent, accurate use of the platform.
• All other duties assigned.

Minimum Skills and Qualifications

• Bachelors degree required.
• Valid drivers license and reliable transportation.
• Minimum 3 years of experience designing and delivering training programs in a healthcare or healthcare-technology environment.
• Demonstrated ability to create original training materials with limited oversight.
• Strong instructional design and curriculum development abilities, ideally utilizing AI platforms.
• Excellent communication skills, both verbal and written.
• Ability to work independently and travel 50% - 75% of the time.
• Organized, detail-oriented, and able to manage multiple training initiatives simultaneously.
• Learner-first mindset with a commitment to clarity and quality.
• Flexible and able to thrive in both office and field environments.
• Committed to continuous improvement and operational excellence.

Preferred Skills

• RN license preferred. Clinical credentialing is not a requirement of this role; it is valued for shared vocabulary with the trainee audience and for informed instructional design.
• Familiarity with clinical workflows, long-term care, or telehealth environments.

Physical Demand & Work Environment

This position is classified as light work. The employee is continuously required to sit for extended periods, operate a keyboard and mouse, and operate office equipment. The role frequently requires verbal communication, the ability to hear clearly, communicating in person and by telephone, and driving or operating a vehicle. Occasional duties include reaching with hands and arms. The employee must be able to lift and carry up to 25 lbs. Both close and distance vision are required. The work environment includes indoor, climate-controlled office settings as well as outdoor/field and mobile locations. The noise level is generally moderate. This position requires domestic travel between 50% and 75% of the time.

The physical demands and work environment described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Health Alliance Global, Inc. will provide reasonable accommodation to qualified individuals with disabilities to perform the essential functions, provided such accommodation does not impose an undue hardship on the organization.

Health Alliance Global, Inc. and all its subsidiaries are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Health Alliance Global, Inc. and all its subsidiaries are an E-Verify employer. Your eligibility to work in the United States will be verified through the E-Verify system if you apply and are selected for a position.