Global Services Manager Jobs (NOW HIRING)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

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You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

What You'll Do

The Senior Manager in the Applied Global Services Business Unit group is a pivotal leadership role responsible for shaping and delivering service-driven solutions that advance customer success in the semiconductor industry. The Product Manager role blends technical program management with overall product management accountability, this role is tailored for a service-focused organization, emphasizing technology excellence, cross-disciplinary vision, and the development of robust ecosystems around advanced wafer fabrication tools. The Senior Manager will lead matrix teams to deliver high-impact solutions that align with the strategic objectives of Applied Materials and its customers.

This position is classified at the Senior Manager (M5/E5) level and reports to the Director of Applied Global Services or an equivalent executive leader. The Senior Manager will work closely with engineering, product management, field service, and global customer teams.

Key Responsibilities

• Provide strategic and operational leadership for service offerings spanning semiconductor wafer fab tools and critical subsystems, including RF, Flow, and Process chambers.

• Engage directly with customers to identify value-driven requirements, ensuring solutions address real-world challenges and deliver measurable benefits.

• Drive the development of tool ecosystems, including control, monitoring, analytics, and digital twin capabilities, to enhance performance and reliability.

• Foster cross-functional collaboration across engineering, field service, and product management teams to create integrated service solutions.

• Champion a disciplined approach to extracting, prioritizing, and translating customer needs into actionable product visions and service strategies.

• Manage and influence in a matrix environment, ensuring alignment across global teams and functions to deliver customer value and business results.

Required Qualifications

• Bachelor's or Master's degree in Engineering, Physics, Materials Science, or a related technical discipline.
• Proven experience in semiconductor fabrication, either on the customer or supplier side.
• Strong technical background in wafer fab processes and subsystems, with hands-on knowledge of CVD processing, RF systems, Flow controls, and Process chambers.
• Demonstrated ability to work across disciplines and functions to deliver integrated solutions in a dynamic environment.

• Matrix management expertise with the ability to lead, influence, and align cross-functional teams.

• Strategic thinker with a holistic approach to problem-solving and solution development.

• Commitment to delivering customer value through innovation, collaboration, and operational excellence.

• Excellent communication and stakeholder engagement skills.

Preferred Qualifications

• Expertise in CVD processing and advanced wafer fab tool technologies.

• Experience with digital tools such as equipment monitoring, analytics platforms, and digital twin solutions.

• Strong customer-facing background with a track record of extracting and prioritizing value-driven requirements.

• Familiarity with ecosystem development around semiconductor tools, including integration of hardware, software, and analytics.

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.