Global Operations Jobs in Virginia (NOW HIRING)

For more than 14 years, Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud computing platform. What is cloud computing. Cloud computing is the on-demand delivery of IT resources over the Internet.

Instead of buying, owning, and maintaining physical data centers and servers, companies can access technology services, such as computing power, storage, and databases, on an as-needed basis from AWS. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence, Internet of Things, mobile, security, hybrid, virtual and augmented reality, media, and application development, deployment, and management from 77 Availability Zones (AZ's) across 24 geographic regions. AWS services are trusted by millions of active customers around the world - including the fastest-growing start-ups, largest enterprises, and leading government agencies-to power their infrastructure, make them more agile, and lower costs.

To learn more about AWS, visit https://aws.amazon.com.
The AWS Health and Safety (H&S) team is an expanding a dynamic team that is critical to enabling AWS's growth around the world, as well as ensuring compliance of AWS's global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The H&S team has responsibility for architecting and implementing AWS's global safety programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by H&S teams on global initiatives, including those that are part of Amazon's ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and H&S compliance strategies that support current and future business objectives while ensuring employee safety and compliance with H&S regulations

We are seeking a Global H&S Audit Manager to lead the strategic direction and governance of AWS's Internal Health & Safety Audit Program. This role is focused on defining audit strategy, building and mentoring a high-performing global team, and engaging with senior leadership to drive safety assurance outcomes at scale. This role does not primarily execute audits - it shapes how, where, and why audits happen across the organization.
Key job responsibilities
You will:
- Define and own the global H&S audit strategy, including program expansion into new and emerging business lines, and regions
- Lead and mentor a globally dispersed team of auditors across multiple regions, time zones, cultures, and regulatory environments- developing their capability to independently deliver high-quality audits
- Engage with leaders to communicate audit program strategy, risk posture, and safety performance through Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and other forums
- Build and maintain partnerships across Operations, Legal, DCHS, and the SMP team to ensure alignment between audit strategy and business objectives
- Navigate ambiguity - determine where audit coverage is needed most, particularly in new or evolving parts of the business where safety frameworks may not yet exist
- Insist on the highest standards for program governance and audit quality, applying broad technical knowledge and sound business judgment to drive organizational outcomes
Responsibilities
- Strategic Direction & Program Design
- Define the multi-year audit strategy, including scope, coverage model, and prioritization framework aligned to organizational risk appetite
- Design and implement audit methodologies for new departments, business lines, and operational environments where audit coverage does not yet exist
- Establish audit mechanisms, metrics, and reporting frameworks that inform senior leadership decision-making
- Continuously evaluate and evolve the audit program to reflect changes in the business, regulatory landscape, and emerging risks
- Partner with the SMP team, DCHS, and HS Legal to ensure audit strategy creates a continuous loop of feedback that drives systemic safety improvements
Senior Leadership Engagement & Governance
- Present audit program performance, emerging risks, and strategic recommendations at MBRs, QBRs, and leadership forums
- Serve as the primary point of contact for on all matters related to H&S audit assurance
- Define and track key performance indicators (KPIs) for the audit program, providing data-driven insights leadership
- Influence without authority across a matrixed, global organization to drive accountability for safety outcomes
- Earn trust through proactive engagement to understand business priorities and educate on audit value
Global Team Leadership, Mentorship & Development
- Lead, coach, and develop a team of auditors dispersed across multiple global regions, navigating differences in culture, regulation, language, and working norms
- Provide mentorship and guidance to auditors, helping prioritize the most impactful risks, improve audit quality, and grow professionally
- Build team operating norms that account for time zone challenges, cultural diversity, and regional regulatory nuances
- Provide clarity and direction to the team in ambiguous situations, enabling them to execute with confidence
Program Oversight & Continuous Improvement
- Oversee end-to-end audit program delivery, including resource planning, scheduling, and management of borrowed resources across regions
- Review and quality-assure audit reports, ensuring clarity, conciseness, and alignment with program standards
- Analyze trends in audit outcomes to identify systemic issues and make strategic recommendations for process and system improvements
- Ensure follow-up on audit recommendations and that appropriate corrective action is taken to resolve identified deficiencies
- Share best practices across the global network to drive continuous improvement of organizational H&S performance
- Identify and escalate systemic hazards or risks that extend beyond individual audit scope
Travel
- Ability to travel approximately 25-35% to support team engagement, stakeholder relationship-building, and periodic audit oversight across global locations
About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure

In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve.