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Global Operations Jobs in Virginia (NOW HIRING)

Planet

Vice President, Revenue Operations

Arlington, VA · Hybrid

Role Overview Planet is seeking a visionary and results-oriented Vice President of Revenue Operations to act as a strategic co-pilot to the Chief Revenue Officer (CRO) and lead our global operations ...

Planet

Vice President, Revenue Operations

Arlington, VA · On-site

Planet is a global company with employees working remotely world wide and joining us from offices ... Scale Efficient Operations for $1B+: Design, enhance, and revamp the cross-functional processes ...

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How much do global operations jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for global operations in Virginia is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What is global operations?

Global Operations refer to the management and coordination of a company's business activities across multiple countries or regions. Professionals in this field oversee international logistics, supply chains, compliance with local regulations, and cross-border communication to ensure efficient and effective global performance. Their work is critical for organizations that operate on a worldwide scale, helping to optimize processes, reduce costs, and maintain consistency in products and services around the globe.

What are the key skills and qualifications needed to thrive in global operations?

To thrive in Global Operations, you need expertise in supply chain management, cross-cultural communication, and international business practices, often supported by a degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, logistics software, and global compliance standards is typically required. Strong problem-solving, adaptability, and leadership skills help navigate complex global challenges and foster collaboration across diverse teams. These capabilities are crucial for ensuring efficient operations, minimizing risks, and driving success in a global business environment.

What are some common challenges faced by professionals in global operations, and how can they be addressed?

Professionals in Global Operations often encounter challenges such as coordinating across multiple time zones, navigating cultural differences, and ensuring consistent processes in diverse regions. To address these, strong communication skills, cultural sensitivity, and the use of effective collaboration tools are essential. Building relationships with local teams and standardizing procedures while allowing for regional flexibility can also help in overcoming these challenges, ensuring smooth global operations.

What is the difference between Global Operations vs Supply Chain Coordinator?

AspectGlobal OperationsSupply Chain Coordinator
Required CredentialsBachelor's degree in Business, Operations, or related field; often requires experience in international logisticsBachelor's degree in Supply Chain Management, Business, or related field; certifications like APICS are common
Work EnvironmentCorporate offices, international settings, cross-functional teamsWarehouses, logistics centers, supplier sites, office settings
Employer & Industry UsageMultinational corporations, manufacturing, logistics firmsRetail, manufacturing, distribution companies

Global Operations roles focus on managing international business processes, logistics, and cross-border activities, while Supply Chain Coordinators handle the day-to-day coordination of supply chain activities within specific regions or companies. Both roles require strong organizational skills and industry knowledge but differ in scope and focus.

What are 5 careers in global operations?

Five careers in global operations include supply chain manager, logistics coordinator, international project manager, operations analyst, and procurement specialist. These roles involve managing international workflows, coordinating cross-border activities, and optimizing global business processes, often requiring skills in communication, data analysis, and familiarity with enterprise resource planning (ERP) systems.

What does a global operations specialist do?

A global operations specialist manages and coordinates business activities across multiple regions to ensure efficiency and compliance. They handle supply chain logistics, process optimization, and communication between international teams, often using tools like ERP systems and data analysis. Strong organizational skills and understanding of global regulations are essential for this role.

What are the most commonly searched types of Global Operations jobs in Virginia?

The most popular types of Global Operations jobs in Virginia are:

What are popular job titles related to Global Operations jobs in Virginia?

For Global Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Global Operations jobs in Virginia look for?

The top searched job categories for Global Operations jobs in Virginia are:

Global Operations jobs near you
Infographic showing various Global Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,868 per year, or $19.6 per hour.

Manager, Global Enterprise Batch Services

Visa

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Visa rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

6th of 21 rated payment service providers

Job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
Summary:
The Manager, Global Enterprise Batch Services, is responsible for leading a global operations team that supports enterprise batch processing, workload execution, incident response, alert triage, client delivery monitoring, and operational readiness across distributed, mainframe, and related batch platforms.
This role ensures batch services are executed reliably, issues are identified and escalated quickly, and service-level risks are managed with strong operational discipline. The manager partners closely with application teams, Global Workload Orchestration, engineering, MIM, change management, and business stakeholders to maintain availability, improve resiliency, and reduce operational risk.
As GenAI becomes embedded into daily operations, the manager is also expected to help shift the team from reactive batch monitoring to predictive workload intelligence by using AI-assisted investigation, automated summaries, runbook improvement, workflow automation, and data-driven recommendations to improve service outcomes.
Key Responsibilities:
  • Lead Global Enterprise Batch Services operations across shift-based coverage, ensuring batch processing, workload monitoring, escalation, turnover, and service execution are completed accurately, consistently, and on time.

  • Provide oversight for batch job failures, late executions, missed dependencies, SLA exposure, Control-M/ESP issues, file delivery concerns, and related production events that may impact client or business outcomes.

  • Ensure timely triage, recovery coordination, ticket updates, communication, handoff, and escalation for incidents, alerts, changes, and operational requests involving GEBS-supported services.

  • Partner with Global Workload Orchestration, application owners, engineering, MIM, database, network, vendor, Client Services, Product, Technology, and regional operations teams to resolve issues and maintain follow-the-sun service coverage.

  • Manage operational risk across supported services, including settlement batch activity, IPDP and client file deliveries, DPS batch services, Control-M/ESP dependencies, and related application workflows.

  • Support incident and change stewardship through clear communications, post-incident recaps, executive summaries, business impact statements, Service Impact Notification inputs, operational readiness reviews, validation criteria, rollback clarity, and batch-service risk assessment.

  • Identify recurring failures, false positives, alert noise, manual intervention points, and operational patterns that can be improved through automation, monitoring enhancements, process redesign, dashboards, knowledge-base modernization, or client self-service capabilities.

  • Promote responsible GenAI adoption by helping the team use approved AI tools for incident summarization, knowledge retrieval, runbook validation, operational analysis, documentation generation, SLA-risk forecasting, alert correlation, restart recommendations, and repetitive workflow automation.

  • Maintain appropriate human oversight for high-risk decisions, client-impact assessments, production changes, critical incidents, and any AI-generated recommendation before execution.

  • Develop and mentor team members in batch operations, incident management, Control-M/ESP fundamentals, automation thinking, GenAI fluency, operational documentation, service ownership, and cross-regional collaboration.

  • Provide Director delegate support when required, including management communication, operational representation, escalation support, and leadership coverage during major events or business-critical changes.

Leadership Expectations & Success Measures:
  • Maintain reliable batch operations with strong focus on SLA protection, timely escalation, accurate turnover, and minimal client or business impact.

  • Demonstrate effective leadership of a global shift-based team, including prioritization, coaching, issue ownership, and cross-regional coordination.

  • Ensure incidents, changes, alerts, and operational requests are handled in accordance with documented procedures, ITIL practices, and change/incident stewardship expectations.

  • Improve operational effectiveness by reducing recurring incidents, unnecessary alerts, manual rework, and avoidable escalations through process improvement and automation.

  • Expand responsible GenAI usage across the team, with measurable adoption in incident summaries, knowledge retrieval, runbook updates, operational analysis, and repetitive workflow reduction.

  • Build predictive batch operations capability by using data, trend analysis, and AI-assisted insights to identify SLA risk, failure patterns, workload constraints, and service improvement opportunities.

  • Communicate clearly with technical teams, business partners, and leadership, especially during incidents, high-risk changes, and service-impacting events.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
  • 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience

Preferred Qualifications:
  • 5-8 years of relevant work experience

  • Strong client and customer-service mindset with focus on operational reliability, accuracy, and timely communication.

  • Ability to lead by example, remain calm under pressure, and make sound decisions during production-impacting events.

  • Strong documentation, reporting, and written communication skills, including the ability to translate technical issues into clear business language.

  • Demonstrated commitment to continuous improvement, automation, operational excellence, and responsible GenAI adoption.

  • Builds team capability by coaching others, encouraging experimentation, and helping employees shift from manual execution to higher-value operational analysis and service improvement.

Working Conditions:
  • Role supports a 24x7 global operations environment and may require coverage across US, Singapore, India, or other regional operating hours.

  • May be required to work outside normal business hours to support incidents, critical batch windows, high-risk changes, client-impacting events, or major implementations.

  • Weekend, holiday, and off-hour support may be required based on business need, production schedules, or operational escalation requirements.

Information for US Applicants
For roles located in the US, the estimated salary range for this position is $121,100.00 to $ 193,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

What Visa employees say

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About Visa

Sourced by ZipRecruiter

Visa is a global leader in digital payments, facilitating over 215 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through an innovative, reliable, and secure payments network, empowering individuals, businesses, and economies to thrive. When you become a part of Visa, you join a purpose-driven culture that values growth, embraces diversity, and recognizes the significance of your contributions. We believe in creating inclusive economies that uplift everyone, everywhere. Your work at Visa will directly impact billions of people worldwide, enabling access to financial services and shaping the future of money movement.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1958

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