Global Operations Associate Jobs in Puerto Rico (NOW HIRING)

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let's do this. Let's change the world. In this vital role you will own global QMS processes for Warehousing & Distribution (W&D) and Supply Chain Security (SCS), ensuring standardization and consistency across the network.

Responsibilities:

• Define, maintain, and continuously improve global QMS processes for W&D and SCS, including standards, process flows, and documentation.
• Assess and implement changes to processes to meet evolving regulatory, compliance, and business requirements.
• Establish and manage process governance, including metric frameworks, performance tracking, and reporting.
• Monitor process performance, analyze trends, and identify risks or gaps requiring corrective or preventive actions.
• Lead and execute CI and OE initiatives across the GSC network.
• Own and manage business systems supporting QMS processes (e.g., lane management, distribution complaints), including enhancements and lifecycle oversight
• Manage supplier-related processes for distribution materials to ensure quality, compliance, and performance standards are met.
• Lead cross-functional collaboration to align processes and improve E2E performance.
• Plan and support audits and MRs, ensuring processes meet quality expectations.
• Drive change management activities related to process and system updates, ensuring adoption across regions and functions.

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Supply Chain experience
OR
Master's degree and 6 years of Supply Chain experience
OR
Bachelor's degree and 8 years of Supply Chain experience
OR
Associate's degree and 10 years of Supply Chain experience
OR
High school diploma / GED and 12 years of Supply Chain experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years' experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Degree in Supply Chain, Business Administration, or related field
• 5-8 years experience in pharmaceutical or related industry
• Experience with operational excellence methodologies (e.g., Six Sigma)
• Proficiency in data analytics tools (Excel, Tableau, Spotfire)
• Experienced with AI-enabled tools or technologies (e.g. machine learning, automation, advanced analytics)

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range