Global Marketing Operations Manager Jobs in Rochester, MI

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method-we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

The Billing Analyst will support the client service teams, field organization, corporate accounting department, client accounting and communications personnel to ensure accurate, timely billing. The associate should be an autonomous and critical thinker with strong communication and inter-personal skills.  This role will be primarily responsible for quality control of day-to-day billing / revenue activities, month-end close tasks, financial summaries and miscellaneous ad-hoc requests in support of a major automotive account.

You will report to the Director, Marketing Operations.

Responsibilities

• Analyze contract terms and details to assure accuracy prior to generating invoices
• Perform multiple quality controls across all tier 3 client billing
• Prepare and quality check a high volume of multi-line billing files and invoice requests daily
• Provide supporting documentation in a timely manner as required to corporate billing department
• Resolve billing discrepancies and submit credit/rebill requests as needed
• Prepare and analyze billing reports for review by management
• Assist Account Management and Sales Teams with accounting related questions
• Manage and prioritize competing requests from internal and external partners
• Manipulate and analyze accounting data for reporting or reconciliation purposes
• Find and use accounting data to resolve accounting problems and discrepancies
• Responsible for day-to-day billing/revenue/cost recognition activities including month-end close tasks and miscellaneous ad-hoc requests
• Create billing data outputs and coordinate delivery / follow-up with client
• Support the Marketing Operations group with various continuous improvement projects outside of billing
• Troubleshoot data issues / errors internally and with account and marketing clients  
• Provide innovative proposals to enhance the efficiency of the billing operation
• Manage relationship with client partners
• Interact with internal accounts receivable and payable teammates daily
• Collaborate to generate internal financial forecasting documents
• Handle multiple projects and tasks without supervision
• Document all billing associated processes and workflows

Qualifications

Knowledge & Skills:

• Exceptional Microsoft Excel skills
• Ability to effectively present information and respond to questions from the account management team, field sales team, corporate accounting department and management without supervision
• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
• Understanding of Generally Accepted Accounting Principles (GAAP) and Sarbanes-Oxley Education

Education & Experience:

• Junior leveled marketing experience required (1-3 years)
• Bachelor's Degree in Marketing/Accounting/Billing/Finance related subject area
• Minimum 1-3 years of billing/accounting related experience
• Minimum 1-3 years of advertising/marketing agency experience

Preferred Qualifications:

• Microsoft Access experience
• SAP experience
• Salesforce.com experience
• Database/Data analysis experience
• Project management experience

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.  All your information will be kept confidential according to EEO guidelines.

Compensation Range: $49,305 - $65,415annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/21/2025.

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 Compensation Range: USD $49,305.00 - USD $65,415.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/11/2025.Employment Type: OTHER