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Global Call Center Jobs (NOW HIRING)

Global Lending Services

Call Center Supervisor

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Quality Assurance Supervisor is responsible for overseeing the daily operations and management of the Quality Assurance and Compliance Monitoring programs, including but not limited ...

Conduent, Inc.

Call Center Supervisor

Concord, NH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities * Supervise, coach, and develop a team of call center agents to achieve ... We offer you access to a vast selection of global, national, and local discounts on merchandise ...

Conduent, Inc.

Call Center Supervisor

Concord, NH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities * Supervise, coach, and develop a team of call center agents to achieve ... We offer you access to a vast selection of global, national, and local discounts on merchandise ...

Conduent State Healthcare, LLC

Call Center Supervisor

Concord, NH · On-site

$44K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities * Supervise, coach, and develop a team of call center agents to achieve ... We offer you access to a vast selection of global, national, and local discounts on merchandise ...

CGI

Call Center Specialist

Albany, NY · On-site

$16.75 - $20.75/hr

Call Center Specialist Category: Administration Main location: United States, New York, Albany ... global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Minnesota Jobs

Call Center Representative

Minneapolis, MN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center, Customer ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Transdev

Call Center Supervisor

Tinley Park, IL · On-site

$22.28 - $27.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Tinley ... Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

Transdev

Call Center Trainer

Tinley Park, IL · On-site

$22.28 - $27.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly ...

Collabera

Call Center Representative

Mason, OH

$15 - $18.75/hr

S., with more than $550 million in sales revenue and a global presence that represents ... INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers ...

Vervent

Call Center Agent

Sioux Falls, SD · On-site

$17.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Call Center Account Advisor is responsible for contacting and collecting within all account ... About Vervent: As a fintech leader, Vervent sets the global standard for outperformance by ...

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Global Call Center information

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How much do global call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for global call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a global call center?

A Global Call Center job involves handling customer inquiries, support requests, and service issues from customers around the world. Agents communicate via phone, email, chat, or other digital platforms to provide assistance and resolve concerns. These roles require strong communication skills, cultural awareness, and often multilingual abilities. The goal is to ensure customer satisfaction while following company policies and protocols.

What are the key skills and qualifications needed to thrive in a global call center role?

To excel in a Global Call Center role, candidates typically need excellent communication skills, fluency in multiple languages, and experience with customer service or support environments. Familiarity with Customer Relationship Management (CRM) platforms, call routing systems, and sometimes industry-specific software is highly valued. Outstanding problem-solving abilities, patience, and cultural sensitivity are critical soft skills for thriving in global teams. These competencies enable professionals to deliver exceptional customer experiences, resolve issues efficiently, and support a diverse, international client base.

What are some common challenges faced in a global call center role, and how are they addressed?

Working in a Global Call Center often involves managing communications across different time zones, languages, and cultural expectations, which can present unique challenges. Agents are usually supported through comprehensive training on company protocols, cross-cultural communication, and the use of translation or interpretation tools. Collaboration with teams around the world is common, and regular meetings help ensure alignment and consistent service standards. Many companies also offer ongoing professional development to help agents adapt and grow in their roles.

Which call center pays the most?

The highest-paying call center jobs are often found in industries like technology, finance, and healthcare, where roles may pay above average wages. Senior positions such as team managers or specialized customer service representatives with technical skills tend to earn higher salaries, especially in companies that offer performance bonuses or incentives.
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What cities are hiring for Global Call Center jobs?

Cities with the most Global Call Center job openings:

What are the most commonly searched types of Global Call Center jobs?

The most popular types of Global Call Center jobs are:

What states have the most Global Call Center jobs?

States with the most job openings for Global Call Center jobs include:

What job categories do people searching Global Call Center jobs look for?

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Global Call Center jobs near you
Infographic showing various Global Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Supervisor

Global Lending Services

Greenville, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!
o   Competitive base pay and performance bonuses, dependent on role
o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o   401K with employer match and 100% immediate vesting
o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o   Paid Volunteer Time Off (VTO) Annually
o   Tuition Reimbursement
o   Parental Leave
o   Business casual work environment

What does it mean to be a Call Center Quality Assurance Supervisor at GLS?

The Call Center Quality Assurance Supervisor is responsible for overseeing the daily operations and management of the Quality Assurance and Compliance Monitoring programs, including but not limited to: management of QA team to ensure individual and team performance objectives are met, implementation of compliance review processes, drafting and updating of departmental processes and procedures, and conducting specialty compliance QA reviews to support adherence to company policy and regulatory requirements.

How will you drive value within the organization as a Call Center Quality Assurance Supervisor?
  • Work with the Director, Compliance and Quality Assurance to ensure that the QA and Monitoring programs effectively manage compliance risk and align with the organization's Compliance Management System 
  • Oversee employee workloads and schedules to ensure that the Quality Assurance team effectively meets the needs of the business  
  • Provide training, guidance, performance coaching, and feedback to assigned staff 
  • Work with the Director, Compliance and Quality Assurance to develop and maintain departmental operating policies and procedures to ensure maximum work effectiveness 
  • Work collaboratively with business units to ensure compliance and improve quality 
  • Participate in monthly QA calibration meetings between Compliance Department and operational department managers 
  • Perform specialty QA and Monitoring reviews as needed 
  • Exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminations 
  • Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company 
  • Run daily reports to optimize workflow efficiency; ensure team meets service level expectations of internal and external customers 
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management 
What should you already know to be successful as a Call Center Quality Assurance Supervisor?
  • Minimum of Bachelor's degree required
  • Financial services industry experience preferred 
  • Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staff  
  • Demonstrated ability to establish and enhance processes to improve business results 
  • Excellent interpersonal skills: friendly and tactful with the ability to influence others, exercise sound judgment, and effectively manage conflict  
  • Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness 
  • Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business 
  • Strong verbal and written communication skills 
  • Team player that can adapt in a fast paced and changing environment 
  • Proficient computer skills with working knowledge of standard business applications; ability to quickly learn new computer applications as required 
  • Ability to think strategically and deliver tactfully  
  • Commitment to exemplifying the organizational core values and key competencies 
Employment Requirements:
  • Remain in a stationary position up to 100% of the work day
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • This job operates in a professional office environment
  • The noise level in the work environment is usually moderately quiet
  • The position does not require travel
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities

 
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA) 
Equal Employment Opportunity (EEO) 
Employee Polygraph Protection Act (EPPA) 
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