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Genesys Administrator Jobs (NOW HIRING)

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

Required Skills: o Genesys Cloud Architect o Java/REST APIs o JSON / XML o OAuth o SQL o AWS/Azure o Tools and Technologies o Genesys Cloud Admin UI o Postman o Git o Jira / Confluence o ...

TopDog Law

Director of Contact Center Platforms

$157K - $179K/yr

You will lead our Genesys Administrators/Engineers while remaining close enough to the work to design, troubleshoot, review, and help deliver complex solutions across routing, outbound dialing ...

Miratech

Principal Genesys Cloud PS Consultant

$60 - $81.75/hr

... administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features. • Experience with CX Cloud from Genesys and Salesforce. Company : Miratech is an ...

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As of Sep 11, 2026, the average yearly pay for genesys administrator in the United States is $73,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Genesys Administrator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,281 per year, or $35.2 per hour.

Genesys Call Flow Developer Lead

Pittsburgh, PA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$57.25 - $75/hr

Full-time

Re-posted 27 days ago

Job description

Job Title: Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in office Position Description Seeking an experienced Genesys Cloud Developer Lead. The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would include configuration of data action and system integrations using Genesys Cloud APIs. Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect. The flows would include inbound and outbound calls, email and SMS. o Develop custom integrations with internal systems and third party applications using Genesys Cloud APIs (RESTful) and webhooks. o Create and update campaigns and contact lists to be used for outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews, retrospectives) and collaborate with team members to ensure high code quality and continuous delivery. o Maintain documentation for workflows, integration patterns, and deployment processes. Required qualifications to be successful in this role 1. 7+ years of experience managing Genesys Call flow 2. 5+ years experience in Java, SpringBoot technologies. 3. 3+Experience in utilizing APIs and Microservices. 4. Experienced and possess knowledge in various phases of SDLC. 5. An inherent ability to solve problems, provide solutions and wear different thinking hats, as situation demands. 6. Use data, experiments, and customer feedback to drive growth in this space. 7. Ability to nurture and train talent in this space. 8. Excellent oral, written communication and presentation skills. 9. Experienced in usage of tools such as JIRA and Confluence. Required Skills: o Genesys Cloud Architect o Java/REST APIs o JSON / XML o OAuth o SQL o AWS/Azure o Tools and Technologies o Genesys Cloud Admin UI o Postman o Git o Jira / Confluence o Microservices o Spring Boot o Terraform / Archy

Ref: #404-IT Pittsburgh

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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