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Genesys Administrator Jobs (NOW HIRING)

Volto USA

Genesys admin at Phoenix, AZ

Phoenix, AZ · On-site

Genesys admin Location: ONSITE- Phoenix AZ Duration: 6 months Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features ...

Sarian, Inc.

Genesys CX Developer

Charlotte, NC · On-site

Strong Experience in Gensys Cloud admin and configurations including contact center, telephony, routing, people and permissions and outbound. * Experience in Genesys installation and configuration in ...

Fortune Global Solutions, LLC

Genesys Engineer

San Antonio, TX · On-site

$50.75 - $67.75/hr

Administer Genesys Cloud environments, including user management, roles, permissions, and telephony configurations. Ensure platform availability, performance, scalability, and reliability. Design ...

New

Genesys

Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Administer end-to-end equity programs (e.g., stock options, RSUs, PSUs, ESPP) across U.S. and ...

LMI

Genesys Technical Specialist

Tysons, VA · On-site

Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect). * Familiarity with solution-based contracting and government procurement processes.

LMI

Genesys Technical Specialist

Tysons, VA · On-site

Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect). * Familiarity with solution-based contracting and government procurement processes.

LMI

Genesys Technical Specialist

Tysons, VA · On-site

$112K/yr

Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect). * Familiarity with solution-based contracting and government procurement processes.

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

Required Skills: o Genesys Cloud Architect o Java/REST APIs o JSON / XML o OAuth o SQL o AWS/Azure o Tools and Technologies o Genesys Cloud Admin UI o Postman o Git o Jira / Confluence o ...

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How much do genesys administrator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for genesys administrator in the United States is $73,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Genesys Administrator jobs?

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Infographic showing various Genesys Administrator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,281 per year, or $35.2 per hour.

Genesys Engage Composer Developer

Columbus, OH • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Genesys Engage Composer Developer. The role involves developing and configuring call routing strategies within the Genesys platform, as well as troubleshooting and managing large-scale deployments.
Responsibilities:
• ECCS Call Routing developer with Genesys 8.5 and SIP experience
• Voice/Routing Strategies development in Genesys composer
• Genesys Rule Engine, GRE and GRAT development and configuration.
• Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Client. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, Genesys IRD, Media server, and ICON/Info Mart.
• Experience working on Genesys IRD Development, Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates (preferred).
• Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing).
• Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure
• In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model
• Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server.
Qualifications:
Required:
• ECCS Call Routing developer with Genesys 8.5 and SIP experience
• Voice/Routing Strategies development in Genesys composer
• Genesys Rule Engine, GRE and GRAT development and configuration.
• Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Client. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, Genesys IRD, Media server, and ICON/Info Mart.
• Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing).
• Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure
• In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model
• Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server
Preferred:
• Experience working on Genesys IRD Development, Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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