General Manager Jobs in Banff, AB (NOW HIRING)

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as "Minhrpa" (translated in Stoney Nakoda as "the waterfalls") and the Treaty 7 territory and oral practices of the Iyarhe Nakoda (Stoney Nakoda) - comprised of the Bearspaw, Chiniki, and Goodstoney Nations - as well as the Tsuut'ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Talent Acquisition Manager is accountable for managing the recruitment activities for Banff Centre for Arts and Creativity. This involves developing recruitment strategies, sourcing candidates, and leading the hiring manager/hiring committee through the hiring process.

In this role, the incumbent understands the culture Banff Centre is desiring and provides leadership, consultative and advisory assistance to the supervisors and managers in the sourcing and assessment of candidates that will support an inclusive, diverse, equitable and accessible workforce.

The manager is responsible for overseeing the full employee lifecycle for members of their team, including onboarding, training, coaching, and performance management. This involves ensuring new hires are effectively integrated into the team and organization, providing the tools and knowledge needed for success. The manager must deliver ongoing coaching and support to foster development, engagement, and high performance. They are accountable for setting clear expectations, conducting regular performance reviews, addressing underperformance in a timely and constructive manner, and, when necessary, managing the termination process in accordance with organizational policies and employment law and under the guidance of the Director, Human Resources.

Reporting to Director, Human Resources, below are some key accountabilities:

Leadership

• Working under the general direction of the Director, Human Resources, the incumbent will provide leadership and management of the recruitment activities with managers and supervisors and internal or external candidates.
• Represents Talent Management and Culture in a professional manner and ensure the hiring process is fair, equitable and in alignment with creating an inclusive, diverse workforce.
• The incumbent will have a full working knowledge of Banff Centre policies and contractual obligations to ensure all processes and conversations are in compliance, particularly as they relate to the Terms of Employment Governing Management and Program Supervisory and Professional Employees and the collective agreement.
• This position will also ensure leadership is provided as it relates to proven recruitment methods, human rights legislation, freedom of information and protection of privacy legislation and employment standards.

Recruitment Operations

• Facilitates weekly Recruitment Operations meetings.
• Leads Banff Centre's recruiting practices. This position will actively participate in the interview process for, management, program/supervisory/professional (PSP) and senior support staff positions. The recruitment duties will also include; establishing the candidate profile, sourcing candidates, pre-screening resumes, pre-screen interviews, developing interview questions, coordinating interview schedules and committees, arranging travel arrangements, facilitating any testing that may be required, checking references and regretting unsuccessful candidates.
• Advises the hiring manager on the most appropriate and cost-efficient advertising placement of their available position. This recommendation will be based on a thorough understanding of the labour market and trends and the most effective means of advertising for each specific position.
• The incumbent will constantly seek new avenues for identifying candidates.

Recruitment Reporting

• Review and distribute weekly competition report.
• Board of Governors Recruitment Report
• Data management reports

Budgets

• Responsible for the financial management of the Recruitment budget.
• These duties will include the development and recommendation of the annual operating budget, monitoring the expenses and completing quarterly forecasts.
• Responsible for ensuring the cost effectiveness of advertisement placement.

Training, Development and On-boarding (Recruitment)

• Works closely with the Director, Human Resources, to establish skill requirements for positions and to identify training requirements of new employees. The incumbent will also work closely with the hiring managers to identify training and orientation needs of candidates to ensure successful on-boarding.
• Assists in the development of the on-boarding guides for all new management/PSP employees.
• Will facilitate recruitment training on an as required basis.

Collective Agreement

• Thorough knowledge of the collective agreement and ensure compliance in the recruitment process and in the workplace.
• The incumbent will be able to clearly articulate collective agreement requirements to hiring managers in the course of their normal recruitment activities.

Marketing

• Works closely with the Marketing and Communications department to ensure the Centre's brand is being upheld as well as to utilize external publications as a method of promoting the Centre as an employer of choice.

• Sustains our internet recruiting practices through continual development and maintenance of the Human Resources web page in coordination with the Banff Centre's web specialists. This will ensure the Centre's presence is current and that the Centre's dedication to leading edge practices is exhibited.

Labour Market Analysis

• Primary interface between the labour market and the staffing needs of the Centre. The incumbent will be aware of shortages and surpluses of skilled candidates and can advise managers accordingly based on a thorough knowledge of the current conditions.
  

Legislation

• The incumbent will be aware of the obligations and limitations specified in the Human Rights Act regarding discriminatory employment and ensure that the Centre's compliance regarding application forms, tests (if any) and hiring practices meet these requirements.
• Understanding of how the Protection of Privacy Act (POPA) affects the recruitment process.
• Complete understanding of the Immigration and Refugee Protection Act and regulations and will act as a resource to managers and employees to address their immigration needs.
• The incumbent will oversee all aspects of Foreign Worker Programs. This will include policy review and revision, airfare requirements and foreign employee file management.

Post-Secondary and International Recruitment

• The incumbent will be aware of local, provincial and federal government programs as well as Colleges/University programs that might support our sourcing, recruitment and funding for specific positions. The incumbent will research funding and/or working experience/internship opportunities for Banff Centre participation that will re-enforce the Centre's commitment to Lifelong Learning.
• Successful programs may include Summer Career Placement (SCP), Summer Temporary Employment Program (STEP), Alberta Vocational College (AVC) work experience and various international work placement and College/University Internship programs and any new programs that may become available.
• Responsible for relationship management building and networking within the recruiting and human resources industry by attending career fairs, focus groups, seminars and functions.

Succession Planning

• Provide leadership and support the conversation with managers in developing succession plans for Banff Centre departments while conducting intake meetings for upcoming competitions.

External Relationships

• The incumbent will seek new recruitment opportunities and partnerships to meet the Centre's needs.
• The incumbent will routinely represent the Centre to external contacts. This interaction will include participation on the Banff Lake Louise Hotel Association Human Resources Committee. The incumbent will utilize these opportunities to promote and increase awareness of Banff Centre.
• The incumbent will be connected to the local community supporting employment

Community, Belonging and Access

• Collaborate with hiring managers to develop and apply inclusive hiring strategies that reduce bias and support diverse candidate pipelines.
• Embed equity-focused practices into job postings, outreach efforts, and interview processes to attract and retain candidates from underrepresented communities.
• Support the development and implementation of strategies to promote community, belonging and access across Banff Centre.
• Support team members to educate on unconscious bias, cultural competency, and other community and belonging-related processes.
• Support assessments of workplace accessibility for employees, with disabilities and work with team members to determine and implement improvements as required.
• Ensure work environment is welcoming and progressive for all employees.
• Recommend, implement and monitor Truth and Reconciliation Calls to Actions where appropriate.
  

• 5+ years' of experience in corporate or agency recruitment.
• Bachelor's Degree in Business, Human Resources, or related field - combination of education and experience will be considered.
• Experience using Applicant Tracking Software systems.
• Ability to implement new and innovative methods for sourcing talent using various web-based tools (e.g. LinkedIn, Indeed, etc.)
• Expert knowledge of recruitment trends and technologies.
• Strong desire to mentor and lead while also being capable of using good judgment and discretion to accomplish goals and work requirements.
• Demonstrates a high degree of self-motivation and possesses a sense of urgency to achieve objectives and exceed expectations.
• Ability to work collaboratively within all levels of our organizational structure
• Analyze information to make data-driven decisions
• Provide superior customer service
• Able to adapt, promote, and champion change
• Ability to maintain confidentiality of information
• Demonstrates outstanding verbal and written communication skills
• Intermediate use of Microsoft Office applications such as Word, Excel, and Outlook
  

• In accordance with the Terms of Employment Governing Management/PSP employees, this is a salaried, full-time position, subject to a 6-month probationary period.

• The salary range for this position is $68,714. - $102,040. based on experience.

• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.

• Benefits of working at Banff Centre are:

  • Professional development

  • Employee Assistance Program

  • Health care spending account

  • Staff cafeteria and restaurant discounts

  • Onsite fitness facility at a discounted rate - first month free for new staff!

• We are accepting applications for the Talent Acquisition Manager position until a suitable candidate is found.

• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.

• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.