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General Manager Jobs in Washington (NOW HIRING)

New York Sports Clubs

General Manager

Washington, DC · On-site

$64K - $89K/yr

The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly ...

New York Sports Clubs

General Manager

Washington, DC

The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly ...

IHOP

General Manager

Sterling, VA · On-site

GENERAL MANAGER The IHOP General Manager reports directly to their Designated General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include ...

Wendy's

General Manager

Silver Spring, MD

$55K - $69K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

Camp Springs, MD · On-site

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

Rockville, MD · On-site

$55K - $69K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

The Boyd Group

General Manager

Fort Washington, MD · On-site

$110K/yr

The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the ...

Jinya Ramen

General Manager

Washington, DC · On-site

$65K - $90K/yr

General Manager POSITION STATUS: Exempt Salaried SALARY RANGE: $65k-$90k Direct Oversight: FOH/BOH - Overall Operations Reports To: Director of Operations and/or VP of Operations JOB SUMMARY: The ...

Deli Italiano

General Manager

Herndon, VA · On-site

$50K - $55K/yr

General Manager The General manager is responsible for overseeing and directing the daily operations of the restaurant. By carefully adhering to company standards, the GM ensures maximized ...

Corner Bakery

General Manager

Washington, DC · On-site

General Managers are directly involved with guest relations, supporting and contributing to company objectives and strategies, assisting with opening other stores and assisting their Area Director ...

New York Sports Clubs

General Manager

Washington, DC · On-site

$64K - $89K/yr

The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly ...

IHOP

General Manager

Ashburn, VA · On-site

GENERAL MANAGER The IHOP General Manager reports directly to their Designated General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include ...

IHOP

General Manager

Sterling, VA · On-site

GENERAL MANAGER The IHOP General Manager reports directly to their Designated General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include ...

Wendy's

General Manager

Upper Marlboro, MD · On-site

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

Camp Springs, MD

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

District Heights, MD

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

Upper Marlboro, MD

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

Wendy's

General Manager

Waldorf, MD

$44K - $65K/yr

General manager: Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide ...

McDonald's

General Manager

Falls Church, VA · On-site

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

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General Manager information

See Washington salary details

$34K

$73.6K

$124.6K

How much do general manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for general manager in Washington is $73,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $83,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a general manager, and why are they important?

To thrive as a General Manager, you need strong leadership, business acumen, and operational management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, financial reporting tools, and project management software is important. Excellent communication, problem-solving, and decision-making abilities help a General Manager effectively lead teams and drive company goals. These skills and qualities are crucial for ensuring organizational efficiency, profitability, and long-term success.

How do you become a general manager?

You can become a General Manager by earning an associate or bachelor’s degree in Business Management, Business Administration, Finance, or a related field. Complete internships that afford you experience in administrative support, project coordination, scheduling, and teamwork are also helpful. Upon completion of your degree and internship experience, you should secure a part-time or full-time position that offers professional experience leading teams, managing a budget, overseeing daily operations, and strategic planning.

What does a general manager do?

A General Manager (GM) is responsible for overseeing all aspects of a business or department, ensuring that operations run smoothly and efficiently. Their duties typically include managing staff, setting business goals, developing strategies to improve performance, and overseeing budgets and financial planning. GMs also serve as a key point of contact between upper management and employees, ensuring company policies are implemented and business objectives are met.

What are some common challenges general managers face when leading diverse teams?

General Managers often oversee teams made up of individuals from various departments and backgrounds, which can present challenges in communication, aligning goals, and managing different work styles. Successfully navigating these challenges requires strong interpersonal skills, adaptability, and the ability to foster a collaborative environment. General Managers must also be adept at conflict resolution and ensuring that all team members are motivated and working toward the organization’s objectives. Regular team meetings, clear goal-setting, and open channels of communication are essential strategies to address these complexities.
More about General Manager jobs
What are the most commonly searched types of General jobs in Washington? The most popular types of General jobs in Washington are:
What are popular job titles related to General Manager jobs in Washington? For General Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching General Manager jobs in Washington look for? The top searched job categories for General Manager jobs in Washington are:
What cities in Washington are hiring for General Manager jobs? Cities in Washington with the most General Manager job openings:
General Manager jobs near you
Infographic showing various General Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $73,648 per year, or $35.4 per hour.

General Manager

New York Sports Clubs

Washington, DC • On-site

$64K - $89K/yr

Other

PTO

Re-posted 21 days ago

Job description

Description
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to "Improve Lives Through Fitness". Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.
ROLES AND RESPONSIBILITIES
The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned.
PERFORMANCE MANAGEMENT
  • Hold yourself and your team accountable to high standards of operational excellence.
  • Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators.
  • Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy.
  • Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success.
  • Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality.
  • Set direct and clear SMART goals for self and team.
  • Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes.
  • Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed.

SALES ANALYSIS AND RESULTS
  • Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion.
  • Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed.
  • Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy.
  • Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit.

FINANCIAL MANAGEMENT & BUDGETING
  • Evaluate and monitor forecasted budgets to achieve financial objectives.
  • Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll.
  • Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws.

EMPLOYEE RECRUITMENT AND DEVELOPMENT
  • Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems).
  • Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success.
  • Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale.
  • Develop an effective succession planning strategy.
  • Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available.

CLUB OPERATIONS
  • Organize and supervise the work and schedules of the club team.
  • Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances.
  • Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
  • Partner with Regional Leader and the facilities team to resolve any incidents as needed.
  • Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service.
  • Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).
  • Accountability of team's business deliverables by setting targets, following up, providing feedback and support for progress.
  • Collaborate with all departments of the club to achieve interdepartmental synergy.
  • Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams.
  • Foster outreach activities to enhance community involvement.

CUSTOMER SERVICE
  • Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles.
  • Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated.
  • Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner.

COMMUNICATION
  • Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures.
  • Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).
  • Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders.
  • Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective.
  • Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly.

PRODUCT KNOWLEDGE
  • Understand and experience our diverse products, features, and services offered to educate and invite others to experience.
  • Stay abreast of industry trends, competition, and best practices.
  • Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning.

PROBLEM SOLVING
  • Work to resolve issues that affect the service, efficiency, and productivity of the club.
  • Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.
  • Partner with management team to identify and remove barriers to driving results.
  • Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests.

POSITION REQUIREMENTS & EXPERIENCE
  • 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development.
  • Bachelor's degree in business, sales, marketing, finance, or a related field preferred, but not necessary.
  • Child & Adult AED/CPR certified.
  • Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving).
  • A sense of urgency regarding customer service and sales results, with proven negotiation skills.
  • Superior managerial, communication, and interpersonal skills.
  • Highly organized with a detail-orientation and proven follow-up skills.
  • Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.
  • Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs.
  • Excellent math skills to conduct data analysis and analyze Profit and Loss statements.
  • Thorough understanding of the company's products and services, and those of immediate competitors in the surrounding market.
  • A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations.
  • Ability to create a positive team culture with adherence to brand standards.
  • Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus.
  • Prolonged periods of standing/sitting at a desk and working on a computer.
  • Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company.

SCHEDULING REQUIREMENTS
Due to the nature of the business, NYSC has specific scheduling guidelines for this position.
  • Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January.
  • Ability to work days, nights, holidays, and weekends according to the needs of the business.
  • Overnight travel for district meetings may be required on an occasional basis.
  • This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
  • Prescribed Rotating Schedule Requirement: This role operates on a prescribed rotating A Week / B Week schedule that is essential for effective business planning and team coverage. Candidates must be able to consistently work the scheduled days and hours as outlined.
  • Schedule Variability Notice: While schedules are prescribed, they may be adjusted as needed due to training, business and operational requirements, including temporary changes to club hours, coverage needs, or vacancies.
  • Full-Time Position: This is a full-time role scheduled for 40 hours per week, typically worked as 9-hour days including a 1-hour unpaid break. Start and end times may vary slightly based on actual club operating hours. Club operating hours are available on our company website.
  • General Manager Position Schedule
    • A Week
      • Monday-Wednesday: 10:00 AM - 7:00 PM
      • Friday & Saturday: 9:00 AM - 6:00 PM
      • Thursday & Sunday: Off
    • B Week
      • Monday-Thursday: 10:00 AM - 7:00 PM
      • Friday: 9:00 AM - 6:00 PM
      • Saturday & Sunday: Off

JOIN OUR TALENT COMMUNITY
At NYSC, we're always looking for passionate, talented individuals to join our team. Many of our job postings are evergreen positions, allowing us to connect with exceptional candidates for opportunities that may be available now or in the near future. If your skills and experience are a match, a member of our recruiting team will reach out as opportunities become available. We encourage you to apply and stay connected with us!

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