Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
General Manager
Lebanon, TN · On-site
DESCRIPTION Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit ...
General Manager
Lebanon, TN · On-site
DESCRIPTION Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit ...
General Manager
Lebanon, TN · On-site
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
Quick apply
General Manager
Lebanon, TN · On-site
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
GENERAL MANAGER (Multi-site)
Nashville, TN · On-site
$180K - $200K/yr
... General Manager to drive manufacturing performance for multiple plants across NA. REQUIREMENTS: * Must have 10+ years Automotive Stamping Manufacturing experience * Must have 10+ years managing multi ...
GENERAL MANAGER (Multi-site)
Nashville, TN · On-site
$180K - $200K/yr
... General Manager to drive manufacturing performance for multiple plants across NA. REQUIREMENTS: * Must have 10+ years Automotive Stamping Manufacturing experience * Must have 10+ years managing multi ...
Multi-Unit Manager
Oak Ridge, TN · On-site
$59K - $60K/yr
As part of the Subway ® Team, you as a Multi-Unit Manager will focus on four main things: * Coordinating and supporting all activities within assigned geographic area * Training, coaching and ...
Multi-Unit Manager
Oak Ridge, TN · On-site
$59K - $60K/yr
As part of the Subway ® Team, you as a Multi-Unit Manager will focus on four main things: * Coordinating and supporting all activities within assigned geographic area * Training, coaching and ...
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Multi-Unit Leader
Chapel Hill, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Brentwood, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Brentwood, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Brentwood, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Brentwood, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
Multi-Unit Leader
Franklin, TN · On-site
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the ...
General Manager - Multi-Territory Operations
Brentwood, TN · On-site
$200K/yr
General Manager - Multi-Territory OperationsID:06052025 Please note that this is the job board for the franchise office located at 278 Franklin Rd., Suite 140, Brentwood, TN 37027 . Each Home Instead ...
General Manager - Multi-Territory Operations
Brentwood, TN · On-site
$200K/yr
General Manager - Multi-Territory OperationsID:06052025 Please note that this is the job board for the franchise office located at 278 Franklin Rd., Suite 140, Brentwood, TN 37027 . Each Home Instead ...
Multi-Unit F&B Manager I
Memphis, TN · On-site
$65K - $79K/yr
... General Manager(s) accountable. The F&B Multi Unit Manager I uses broad discretion and judgement to make great leadership decisions. Essential Functions: Open and Close Ensures all GMs and staff ...
Multi-Unit F&B Manager I
Memphis, TN · On-site
$65K - $79K/yr
... General Manager(s) accountable. The F&B Multi Unit Manager I uses broad discretion and judgement to make great leadership decisions. Essential Functions: Open and Close Ensures all GMs and staff ...
Controller - Multi Unit, Multi-Service
Nashville, TN · Remote
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
Controller - Multi Unit, Multi-Service
Nashville, TN · Remote
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
Controller - Multi Unit, Multi-Service
Nashville, TN · On-site
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
Controller - Multi Unit, Multi-Service
Nashville, TN · On-site
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
Controller - Multi Unit, Multi-Service
Nashville, TN · Remote
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
Controller - Multi Unit, Multi-Service
Nashville, TN · Remote
$86K - $111K/yr
... multi-unit operations. Collaborate with diverse teams to optimize processes, maintain compliance ... Accountable for managing people, setting direction and deploying resources; typically is ...
General Manager
Knoxville, TN · On-site
General Manager - Commercial Cleaning & Janitorial Services Knoxville, TN We are a growing ... Key Responsibilities Lead branch operations, multi-site management, and field operations teams ...
General Manager
Knoxville, TN · On-site
General Manager - Commercial Cleaning & Janitorial Services Knoxville, TN We are a growing ... Key Responsibilities Lead branch operations, multi-site management, and field operations teams ...
General Manager - Truce!
Brentwood, TN · On-site
... multi-unit leadership positions as the company continues to grow. Position Summary: The General ... The General Manager is the champion of the brand, ensuring every guest experience, team interaction ...
General Manager - Truce!
Brentwood, TN · On-site
... multi-unit leadership positions as the company continues to grow. Position Summary: The General ... The General Manager is the champion of the brand, ensuring every guest experience, team interaction ...
... multi-unit leadership positions as the company continues to grow. Position Summary: The General ... The General Manager is the champion of the brand, ensuring every guest experience, team interaction ...
Quick apply
... multi-unit leadership positions as the company continues to grow. Position Summary: The General ... The General Manager is the champion of the brand, ensuring every guest experience, team interaction ...
General Manager
Martin, TN · On-site
Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages ... Demonstrated experience managing multi\-outlet food operations (residential dining, catering, and ...
General Manager
Martin, TN · On-site
Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages ... Demonstrated experience managing multi\-outlet food operations (residential dining, catering, and ...
General Manager Multi Unit information
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Job description
General Manager - Multi-Unit Operations (Tim Hortons)
Owner / Director of Operations / District Manager
The General Manager (GM) - Multi-Unit Operations is responsible for overseeing the day-to-day operations, financial performance, food safety, brand standards, and people management across multiple Tim Hortons locations. This role ensures consistent execution of Tim Hortons brand standards, strong team leadership, profitability, and an exceptional guest experience at all assigned restaurants.
The GM serves as the primary operational leader, developing store managers, enforcing standards, controlling costs, and driving sales growth across the portfolio.
- Ensure all assigned Tim Hortons locations operate in full compliance with Tim Hortons brand standards, food safety, and health regulations
- Maintain excellence in speed of service, product quality, cleanliness, and hospitality
- Conduct regular store visits, audits, and operational reviews
- Lead execution of new product launches, promotions, and system updates
- Ensure equipment uptime, preventive maintenance, and operational readiness
- Own P&L performance across multiple locations
- Drive profitability through:
- Labor control (target ~20%)
- Food & paper cost control (target ~30%)
- Waste reduction and inventory accuracy
- Analyze weekly sales, labor, and cost reports
- Implement action plans to improve underperforming locations
- Manage budgets, forecasts, and weekly performance reviews with store managers
- Recruit, train, develop, and retain Store Managers, Assistant Managers, and Shift Leaders
- Build strong leadership pipelines and succession plans
- Set performance expectations and conduct evaluations
- Coach managers on scheduling, labor efficiency, and team engagement
- Enforce company policies consistently and professionally
- Address performance issues, disciplinary actions, and terminations as needed
- Ensure all team members complete required Tim Hortons training modules and certifications
- Coach managers on:
- Operational execution
- Guest recovery
- Food safety & sanitation
- Lead retraining initiatives when standards or service fall below expectations
- Develop leadership capabilities across all levels
- Ensure every location delivers a consistent, friendly, and fast guest experience
- Handle escalated guest concerns professionally and promptly
- Monitor and improve customer feedback, online reviews, and mystery shop results
- Support local marketing and community engagement initiatives
- Ensure compliance with:
- Health department regulations
- Food safety standards
- Labor laws and company policies
- Maintain accurate documentation and audit readiness
- Ensure safe work environment across all locations
- Sales growth and same-store performance
- Labor cost % and food cost %
- Store cleanliness and audit scores
- Guest satisfaction and online ratings
- Manager retention and team engagement
- Training completion rates
- Operational consistency across units
- 5+ years of restaurant management experience
- 2+ years managing multiple restaurant locations (QSR preferred)
- Strong understanding of P&L, labor management, and food cost control
- Experience with Tim Hortons or similar QSR brand preferred
- Proven ability to lead, coach, and develop management teams
- Strong organizational, communication, and problem-solving skills
- Ability to travel between locations as needed
- Flexible schedule including early mornings, evenings, weekends, and holidays
- Multi-unit operational leadership
- Financial acumen
- People development
- Accountability & execution
- Brand standards enforcement
- Decision-making under pressure
- Guest-first mindset
- Competitive base salary
- Performance-based bonus tied to:
- Sales growth
- Labor & food cost targets
- Audit scores
- Guest satisfaction
- Growth and advancement opportunities within the organization
About Tim Horton
Sourced by ZipRecruiter
Industry
Internet and it
Company size
51 - 200 Employees
Headquarters location
Buffalo, NY, US