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Geek Squad Field Agent Jobs (NOW HIRING)

Geek Squad Agent (Retail Store)

Stow, OH · On-site

$12.75 - $14.75/hr

Job Summary : Best Buy is a leading retailer in technology solutions, seeking a Geek Squad Agent to provide technology support and solutions at their local store. The role involves assisting ...

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Geek Squad Agent (Retail Store)

North Canton, OH · On-site

$12.50 - $14.25/hr

As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support, providing assistance with devices and offering solutions to their tech-related issues.

Geek Squad Agent (Retail Store)

Deerfield, OH · On-site

$12.25 - $14/hr

Best Buy is committed to enriching lives through technology and is seeking a Geek Squad Agent to provide technology support and solutions at their retail store. The role involves assisting customers ...

Geek Squad Agent (Retail Store)

Paris, OH · On-site

$13 - $14.75/hr

Best Buy is a leading retailer in technology solutions, and they are seeking a Geek Squad Agent to provide technology support and solutions to customers. In this role, you will assist customers with ...

Geek Squad Agent (Retail Store)

Massillon, OH · On-site

$12.75 - $14.50/hr

Best Buy is committed to enriching lives through technology and is seeking a Geek Squad Agent to provide technology support at their local store. In this role, you will assist customers with ...

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Geek Squad Field Agent information

See salary details

$13

$21

$49

How much do geek squad field agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for geek squad field agent in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Geek Squad Field Agent vs Geek Squad Technician?

AspectGeek Squad Field AgentGeek Squad Technician
CredentialsBasic technical certifications, driver’s licenseMore advanced certifications, technical degrees often preferred
Work EnvironmentOn-site customer locations, in-home and business visitsIn-store or remote troubleshooting, repair labs
Employer & IndustryBest Buy, retail electronics servicesBest Buy, retail electronics services
Job FocusOn-site support, installations, troubleshooting at customer locationsIn-store repairs, diagnostics, and technical support

While both roles support Geek Squad customers, the Geek Squad Field Agent primarily provides on-site, in-home, or on-location services, requiring mobility and basic certifications. The Geek Squad Technician typically works in-store or repair labs, handling more complex repairs and diagnostics with advanced certifications. Both roles are essential in delivering comprehensive tech support within the Geek Squad team.

More about Geek Squad Field Agent jobs
Infographic showing various Geek Squad Field Agent job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,479 per year, or $21.9 per hour.

Geek Squad Senior Repair Technician

Rogers, AR


Best Buy
Retail • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 1,792 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

People enjoy working here

Recommended by students

Respectful managers


Full-time, Part-time

Retirement, PTO

Posted yesterday

New


Job description

As a Geek Squad Senior Repair Technician (Agent), you’ll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You’ll train and coach agents in repairs and services in accordance with Geek Squad’s high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.
What you’ll do
  • Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
  • Communicate department goals and other important information to team members in a clear, accurate and timely manner
  • Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
  • Provide coaching to agents to develop their customer service and technology repair skills
  • Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
  • 1 year of experience in diagnosing and repairing PCs or consumer electronics
  • 1 year of customer service experience
  • 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
  • Experience working with Windows operating systems
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Rogers, AR - 72758


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966


What Best Buy employees say

Pay

Benefits

Hours and flexibility

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